Opiniones del Scandic Sydhavnen 4 estrellas

Hola Alejandro, Gracias por elegirnos para vuestra estancia en Copenhague. Me alegra saber que moveros fue fácil y que los peques disfrutaron del futbolín y los juegos 😊. Siento que el desayuno se sintiera agitado, sobre todo varios días seguidos. He compartido tu comentario con el equipo del restaurante. Para la próxima, suele haber menos gente antes de las 8:30. Si nos avisas la víspera, estaré pendiente para ayudaros a encontrar mesa rápido y orientaros a las zonas más tranquilas. Gracias por la recomendación y por el 8/10. ¡Ojalá volver a recibiros pronto! Un saludo cálido, Anya, Scandic Sydhavnen

Hola Alejandro, Gracias por elegirnos para vuestra estancia en Copenhague. Me alegra saber que moveros fue fácil y que los peques disfrutaron del futbolín y los juegos 😊. Siento que el desayuno se sintiera agitado, sobre todo varios días … Mostrar más

Dear Guest, Thanks for the 8/10. I’m sorry for the confusion around towels—stayover service is on request, but you don’t need to ask every day; we can set daily towels/cleaning for the whole stay if you prefer. We’ll remind the team to explain this clearly at check-in. I’m also sorry we couldn’t match your room preference on this visit. We prioritise floor/view requests when availability allows; share it ahead of a future stay and I’ll add it to the booking. Warm regards, Anya, Scandic Sydhavnen

Dear Guest, Thanks for the 8/10. I’m sorry for the confusion around towels—stayover service is on request, but you don’t need to ask every day; we can set daily towels/cleaning for the whole stay if you prefer. We’ll remind the tea… Mostrar más

Hi Marta, Thank you for your feedback. I’m glad to hear you enjoyed the facilities, especially the mini golf, and that our reception staff were helpful and friendly. I’m sorry that breakfast felt overcrowded. Your comments are noted, and we’ll look at ways to improve the breakfast experience for our guests. We hope to welcome you back for another enjoyable stay in the future. Warm regards, Xander R. Scandic Sydhavnen

Hi Marta, Thank you for your feedback. I’m glad to hear you enjoyed the facilities, especially the mini golf, and that our reception staff were helpful and friendly. I’m sorry that breakfast felt overcrowded. Your comments are noted, and … Mostrar más

Hi Maria del Sol, Thank you for your feedback. I’m glad you found the room spacious and appreciated that the hotel is well-suited for families with children. I’m very sorry for the inconvenience regarding the room not being cleaned, the standard check-in time, and the luggage storage. I understand how this could have affected your stay, and your comments will be shared with our team to improve these aspects. We hope to have the opportunity to provide a smoother and more comfortable experience on a future visit. Warm regards, Xander R. Scandic Sydhavnen

Hi Maria del Sol, Thank you for your feedback. I’m glad you found the room spacious and appreciated that the hotel is well-suited for families with children. I’m very sorry for the inconvenience regarding the room not being cleaned, the s… Mostrar más

Dear Arnau, Thank you for taking the time to share your feedback. I’m glad to hear that our location and the proximity to the metro and train station worked well for you, and that the children’s games in the lobby were a positive point. I’m very sorry that many aspects of your stay did not meet your expectations. I completely understand your frustration with the crowded breakfast, limited waffle irons, the room location, and the noise and light issues, as well as the restrictions on children’s rental bikes. Your comments are very important, and we will use them to improve our services and facilities for future guests. I sincerely hope you might consider giving us another chance in the future so we can provide a stay that better reflects our standards. Warm regards, Xander R. Reception, Scandic Sydhavnen

Dear Arnau, Thank you for taking the time to share your feedback. I’m glad to hear that our location and the proximity to the metro and train station worked well for you, and that the children’s games in the lobby were a positive point. I… Mostrar más

Dear Gerardo, Thank you for taking the time to share your thoughts. I’m sorry to hear parts of your experience didn’t meet expectations. Your comments about breakfast and parking are appreciated and will be shared with the team so we can look at possible improvements. Kind regards, Anya Scandic Sydhavnen

Dear Gerardo, Thank you for taking the time to share your thoughts. I’m sorry to hear parts of your experience didn’t meet expectations. Your comments about breakfast and parking are appreciated and will be shared with the team so we can l… Mostrar más

Hi Maria Fátima, Thank you for sharing your feedback. We’re glad you found the location convenient and the breakfast adequate. We apologize that the room and facilities did not meet your expectations and that daily cleaning could have been better. Your comments will be shared with our team to improve both cleanliness and comfort for future guests. We appreciate your honesty and hope to have the opportunity to offer you a more comfortable stay next time. Best regards, Xander R. Scandic Sydhavnen

Hi Maria Fátima, Thank you for sharing your feedback. We’re glad you found the location convenient and the breakfast adequate. We apologize that the room and facilities did not meet your expectations and that daily cleaning could have been… Mostrar más

Hi Santiago, Thank you for your review! We’re glad to hear that you found the hotel spacious, clean, and comfortable, and that our staff made your stay pleasant. We appreciate your feedback about the breakfast and location, and we’ll take it into consideration to improve future experiences. We hope to welcome you back for another enjoyable stay! Best regards, Xander R. Scandic Sydhavnen

Hi Santiago, Thank you for your review! We’re glad to hear that you found the hotel spacious, clean, and comfortable, and that our staff made your stay pleasant. We appreciate your feedback about the breakfast and location, and we’ll take … Mostrar más