Reviews of Scandic Aarhus City 4 stars
Østergade 10 , 8000 Aarhus, Denmark
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI had a very nice room (location-wise): near to the elevator/stairs and yet silent; the room was spacious (family room). I had a „little“ problem the first night (I locked something in the safe, following instructions- very silly of me, I almost never use a safe) which then wouldn’t open when I returned.. and I needed it (for work). The lady from the reception helped me in the best possible way, had to go back and forth many times. (and consult a technician late in the evening), but she managed. That was a great experience. I also very much liked the lobby, the atmosphere at breakfast, the rooms in general. I would say, for my needs, the hotel was as good as it gets. Moreover, a very friendly young guy at check-in gave me the room although I was a bit ahead of time.
There was a bit of dust in the room when I arrived - but friendly people and atmosphere (+) matter much more than a bit of dust (-).
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewComfortable, central - we liked learning about the bees and trying the honey products. A child's cocktail on the house was a nice touch.
N/a
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, comfortable hotel and good breakfast!
Would be great to have fridge in the room.
Thank you for your kind feedback! We're happy to hear you enjoyed our great location, comfortable hotel, and breakfast. We appreciate your suggestion regarding a fridge in the room. We’ll be sure to share your comment with management as we’re always looking to improve the guest experience. We hope to welcome you back again soon! Best regards, Mikkel Scandic Aarhus City
Thank you for your kind feedback! We're happy to hear you enjoyed our great location, comfortable hotel, and breakfast. We appreciate your suggestion regarding a fridge in the room. We’ll be sure to share your comment with management a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely staff and great breakfast.
Our room was really hot with no working AC and too much traffic noise to keep the window open.
Thank you for your kind words about our location, staff, and breakfast – we truly appreciate it! We’re very sorry to hear that the temperature in your room was uncomfortable. Our rooms are equipped with climate control rather than full air conditioning, and during warmer periods, it can be difficult to keep the temperature down, especially when opening the windows isn’t an option due to noise. We understand how this affected your comfort, and we truly hope to welcome you back for a much more pleasant stay next time. Best regards, Mikkel Scandic Aarhus City
Thank you for your kind words about our location, staff, and breakfast – we truly appreciate it! We’re very sorry to hear that the temperature in your room was uncomfortable. Our rooms are equipped with climate control rather than full air… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location and staff service, breakfast
Too small room and parking, not family friendly even with two free drinks to kids. But there is no other children facilities
Thank you for your feedback. We’re glad to hear you enjoyed our great location, breakfast, and the service from our staff. We’re sorry to hear you didn’t find the room and parking suitable for your family. Normally, we welcome a good mix of business travelers and families, and over the summer we’ve added a children’s table with various games and drawing activities, as well as a treasure hunt in the reception area and our hidden key challenge with different prizes each day. We hope to have the pleasure of welcoming you back for an even better experience next time. Best regards, Mikkel Scandic Aarhus City
Thank you for your feedback. We’re glad to hear you enjoyed our great location, breakfast, and the service from our staff. We’re sorry to hear you didn’t find the room and parking suitable for your family. Normally, we welcome a good mix o… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewCentral location
Rooms very hot,air conditioning did not work bathroom dirty need updating
Thank you for your feedback—it means a lot to us. Firstly, I am very sorry to hear that the room was too hot and that this impacted your stay. Our rooms have a standard climate control system rather than full air conditioning, and during periods of extreme heat, like we’ve had in recent weeks, it can unfortunately be difficult to keep the temperature down. For this, we sincerely apologize. Cleanliness is one of our top priorities, so it’s very unfortunate to hear that this was not up to standard during your stay. I will address this directly with our housekeeping manager to ensure it does not happen again. I truly hope we will have the chance to welcome you back and provide you with a much better experience next time. Best regards, Mikkel Scandic Aarhus City
Thank you for your feedback—it means a lot to us. Firstly, I am very sorry to hear that the room was too hot and that this impacted your stay. Our rooms have a standard climate control system rather than full air conditioning, and during p… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewGreat location, staff very professional and helpful, breakfast was wonderful
Nothing
Thank you very much for the kind review. We hope to welcome you back again soon. I will be sure to share your feedback with my colleagues—it will make their day! Best regards, Mikkel Scandic Aarhus City
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLarge room
Breakfast was too busy, struggled for a table
We're pleased to hear that you found the room spacious. We're sorry, however, that breakfast was too busy and you struggled to find a table. We're continuously working to improve the guest experience, including breakfast service, and your feedback is valuable to us. We hope to welcome you back in the future under more relaxed circumstances.
We're pleased to hear that you found the room spacious. We're sorry, however, that breakfast was too busy and you struggled to find a table. We're continuously working to improve the guest experience, including breakfast service… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewThe hotel is perfectly located in the heart of Aarhus and offers excellent service—highly recommended in that regard.
Important note for motorcyclists: The hotel does not have its own parking. There is a public parking garage in the same building, but it is not suitable for motorcycles. The entrance ramp is steep, and the ticket machine often doesn't detect motorcycles. Once you're at the barrier, it's nearly impossible to turn around—especially if a car is behind you. Despite several calls to the parking staff, I was unable to obtain a ticket. A better option is the alternative parking lot directly visible across from the reception. It has no entrance barrier, and payment is made at a central ticket machine—far more motorcycle-friendly. I asked the hotel staff not to direct motorcyclists to the underground garage in the future.
Thank you so much for your feedback. We are so glad that you experienced excellent service from our staff and thank you for sharing your thoughts and experience using the parking underneath the hotel, belonging to Q-park. We hope to see you back in the hotel soon again.
Thank you so much for your feedback. We are so glad that you experienced excellent service from our staff and thank you for sharing your thoughts and experience using the parking underneath the hotel, belonging to Q-park. We hope to see you… Show more
Reviewed: 17 June 2025 · Stayed in April 2025
Verified reviewBreakfast!
The beds were separated :(
Great that you enjoyed our breakfastbuffet. All our rooms are with twin beds, but it is possible to zip the mattresses so it seems and feels like a double bed. We hope to see you back in Aarhus again another time
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewWeird that that will not let you check in early despite the room being ready, and want to charge 200kr for the inconvenience instead. Had to sit it in the lobby waiting 1.5h, which did not feel like “good service”.
Thank you for your feedback. Our check-in starts at 4:00 PM to ensure that all rooms are cleaned and ready for our guests. However, we can often offer rooms from 2:00–3:00 PM. If you wish to check in even earlier, this is possible for a fee of 200 DKK. In the meantime, there are plenty of exciting things to experience in Aarhus, and of course, we also offer luggage storage if you’d like to explore the city while waiting for your room. Best regards, Scandic Aarhus City
Thank you for your feedback. Our check-in starts at 4:00 PM to ensure that all rooms are cleaned and ready for our guests. However, we can often offer rooms from 2:00–3:00 PM. If you wish to check in even earlier, this is possible for a fee… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewVery good location , good breakfast.
Thank you - nice that you enjoyed our breakfastbuffet and our location.