Reviews of Radisson Collection Royal Hotel, Copenhagen 5 stars
Hammerichsgade 1, 1611 Copenhagen, Denmark
Loading
Guests also reviewed these properties:
Udaipur, India
Kaga, Japan
Ischgl, Austria
Ancud, Chile
Zadar, Croatia
Račišće, Croatia
Playa del Carmen, Mexico
Lviv, Ukraine
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in June 2025
Verified reviewLoved the service, early check in, breakfast amazing.
Room a bit dated.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBreakfast was really good.
The hotel is a bit worn out for this range.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFront desk staff were very welcoming & helpful, and the room was great
Nothing
Dear Norman, We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review. Best regards, Christopher Kruger Radisson Collection Royal Hotel
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation is amazing, right next to Tivoli. And our room (family room) was very spacious. The view was great if you didn’t look down at the renovation debris on the roof directly below our room.
On the second day, there was loud drilling from 9-5, which we weren’t informed about beforehand. The windows could have done with a good clean.
Dear Lowri, Thank you for your feedback. We’re delighted to hear that you enjoyed our fantastic location next to Tivoli and that your family room was spacious with a great view. We do, however, regret that parts of your stay were impacted by renovation work and the condition of the area below your room. We understand how frustrating it must have been to experience noise without prior notice, and we sincerely apologize for the disruption. Your comments about the windows have also been noted, and we will ensure this is addressed with our housekeeping team. We truly appreciate your input, as it helps us improve, and we hope to have the chance to welcome you back under better circumstances. Warm regards, Christopher Kruger Radisson Collection Royal Hotel
Dear Lowri, Thank you for your feedback. We’re delighted to hear that you enjoyed our fantastic location next to Tivoli and that your family room was spacious with a great view. We do, however, regret that parts of your stay were impacted… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat staff Great breakfast Fast elevators
Nil
Dear John, We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review. We hope to welcome you back again in the future. Best regards, Miriam. Front Office.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewMy luggage was stolen from the storage room . It was registered and showed on the security cameras . Unfortunately the hotel could not retrieve it and I have a police report as well as the copy of the tape. Our clothes , my medications and the gift from my husband for my 75th birthday were not replaceable. However the staff apologized many times.
Dear Eva, Thank you for taking the time to share your experience. We are deeply sorry for the distress and inconvenience you experienced due to the theft of your luggage from our storage room. Please accept our sincerest apologies for this unfortunate incident. We fully understand how upsetting this must have been, especially considering the personal and irreplaceable items that were lost, including your medication and the special gift from your husband for your 75th birthday. This is not the experience we want for any of our guests. While we are grateful for your recognition of our team’s efforts and apologies, we know that words cannot make up for what was taken from you. Please rest assured that this incident has been taken with the utmost seriousness, and we have reviewed and reinforced our internal procedures to help prevent anything similar from occurring again. We genuinely regret that we could not resolve this matter more favorably for you and hope you will accept our heartfelt apologies once again. With warm regards, Christopher Kruger Radisson Collection Royal Hotel
Dear Eva, Thank you for taking the time to share your experience. We are deeply sorry for the distress and inconvenience you experienced due to the theft of your luggage from our storage room. Please accept our sincerest apologies for this… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI liked the perfect location, the cleanlingness, the luxurious vibe of the hotel.
The windows are very thin so that one hears a lot of noise from nightlife. At least on Saturday evening. It was also very cold in the room in the evening as the heating was still in Summer mode in late August. I was given a free taxi ride to the airport as a compensation. I would have wished to get a bigger compensation as the room price is expensive.
Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our prime location, the cleanliness of our facilities, and the luxurious atmosphere of the hotel. We’re truly sorry to learn that your stay was affected by noise and room temperature issues. Your comfort is very important to us, and we regret that these aspects didn’t meet your expectations. We understand how disappointing this must have been, especially given the room rate, and we appreciate your comments as they help us improve. We’re glad we could offer a complimentary taxi to the airport as a gesture of goodwill, though we understand you had hoped for more. Please know that your feedback has been shared with our team, and we will review how we can better support our guests in similar situations. We hope to have the opportunity to welcome you back in the future and provide a stay that is more in line with the high standards we strive to deliver. Warm regards, Christopher Kruger Radisson Collection Royal Hotel
Dear Guest, Thank you for taking the time to share your feedback. We're delighted to hear that you appreciated our prime location, the cleanliness of our facilities, and the luxurious atmosphere of the hotel. We’re truly sorry to lear… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation was good. Our room on the 18th floor had excellent views of the city. The bed was very comfortable.
The lobby could do with some facelift. Looks dated.
Dear Smitha, We are delighted to hear that you overall enjoyed your stay with us and thank you for taking the time to leave a review. We hope to welcome you back again in the future. Best regards, Miriam. Front Office.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDear Gordana, We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review. We hope to welcome you back again in the future. Best regards, Miriam. Front Office.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSuperb city centre multi story hotel. A 1960’s style icon of its time. Short walk to city centre - diagonally opposite Tivoli Gardens. Excellent room with far reaching views across the city. Excellent buffet breakfast although slightly chaotic . We didn’t have to wait long for lifts - unlike other high rise hotels. Secure parking beneath the hotel for extra charge - make sure you book.
Got our room requirements wrong to start with but we were quickly given a lovely room instead. Didn’t like the fast we couldn’t stay longer!
Thank you for sharing your experience at our hotel, Robert. We are delighted to hear that you enjoyed the iconic style of our hotel and the convenience of its location near the city center and Tivoli Gardens. It's also great to know that the room views and our buffet breakfast added to the enjoyment of your stay. We appreciate your feedback, as it helps us maintain our high standards and improve where necessary. We look forward to welcoming you back for a longer stay in the future. Kind regards, Daina Front Desk Radisson Collection Royal Hotel, Copenhagen Team
Thank you for sharing your experience at our hotel, Robert. We are delighted to hear that you enjoyed the iconic style of our hotel and the convenience of its location near the city center and Tivoli Gardens. It's also great to know that th… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation and stuff
Needs renovation can be more modern
Dear Ahmet, Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you appreciated our location and staff. Your feedback regarding the modernization of our facilities is also noted and will be considered as we continue to enhance the guest experience. Kind regards, Daina Front Office Radisson Collection Royal Hotel, Copenhagen Team
Dear Ahmet, Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you appreciated our location and staff. Your feedback regarding the modernization of our facilities is also noted and will be con… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation and stuff
Needs renomation and can be more modern
Dear Ahmet, Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you appreciated our location and staff. We also appreciate your feedback regarding the modernization of our facilities, which we will consider as we strive to enhance our guest experience. Kind regards, Daina Front Desk Radisson Collection Royal Hotel, Copenhagen Team
Dear Ahmet, Thank you for sharing your thoughts about your recent stay with us. We are delighted to hear that you appreciated our location and staff. We also appreciate your feedback regarding the modernization of our facilities, which we … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
Terribly overpriced. Small room.
Thank you for sharing your thoughts, Katarina. We are glad to hear that you appreciated our location. We take note of your feedback regarding pricing and room size as we strive to offer a balanced experience to all our guests. Radisson Collection Royal Hotel, Copenhagen Team
Thank you for sharing your thoughts, Katarina. We are glad to hear that you appreciated our location. We take note of your feedback regarding pricing and room size as we strive to offer a balanced experience to all our guests. Radisson Col… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation & big room
Dated furnishings
Dear Alicia, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you appreciated our location and the spaciousness of your room. Your feedback regarding the furnishings is noted, and we continuously aim to enhance all aspects of our guest experience. Radisson Collection Royal Hotel, Copenhagen Team
Dear Alicia, Thank you for sharing your thoughts about your recent stay with us. We are glad to hear that you appreciated our location and the spaciousness of your room. Your feedback regarding the furnishings is noted, and we continuously… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Mattresses
Thank you for sharing your thoughts, Dimitrios. We are glad to hear that you appreciated our location. We also appreciate your feedback regarding the mattresses and will ensure this is looked into. We strive to provide a comfortable stay for all our guests and value your input. Radisson Collection Royal Hotel, Copenhagen Team
Thank you for sharing your thoughts, Dimitrios. We are glad to hear that you appreciated our location. We also appreciate your feedback regarding the mattresses and will ensure this is looked into. We strive to provide a comfortable stay fo… Show more