We had a stroller (for our 6months old) and had to climb a few stairs after coming out of the elevator at the second floor.

The room was very spacious. Quiet location. Perfectly located. Good breakfast.

Stayed in August 2025

It was all acceptable.

Breakfast was acceptable. Cooked breakfast not available Good location and the room was fine.

Stayed in August 2025

Rather expensive considering the level of services (have to bring the keys with you, breakfast just ok)

Charming building right downtown

Stayed in August 2025

They provide rich breakfast and the staff are nice.

Stayed in July 2025

Choice of food on menu

Very enjoyable, plenty of choice

Stayed in July 2025

I could not get the Wi-Fi in my room. A nice staff member Was helping me but as soon as I got into my room the Wi-Fi was lost. It was terribly frustrating as I wanted to book a tour and the next days train trip. I’m probably being a bit picky but the lady organising the breakfast was very officious like an old-fashioned school teacher.

The staff were helpful. My room is really large and spacious with toiletries and slippers. It was one of the best rooms that I have stayed in during my five weeks travelling around Europe.

Stayed in July 2025

Nothing

The Location is amazing - right in the heart of the Old Town, Everywhere is very accessible on foot and all the streets are pedestrian. The Hotel was expensive per night ( in comparison to other hotels in a small city) but as it was a busy time of the year - mid June & its a tourist hot spot, It was to be expected. A very comfy and clean room especially considering the building itself is 100's of years old so always difficult to build in a protected structure.

Stayed in July 2025

The breakfast was excellent and coffee from a very fancy machine put a smile on my face every morning. Also, the location next to a large park with a beer garden and views of the city, plus easy walks to Muensterplatz made this location memorable.

Stayed in July 2025

It was very hot during our stay. A minibar fridge would've been appreciated. The breakfast staff, unfortunately couldn’t keep up with the guest flow and didn’t compensate it in friendliness...

Little gem, hidden behind traditional fasade. Beautiful renovated rooms, the shower was fabulous.. and the courtyard is really cute. Breakfast buffet offered all we wanted.

Stayed in June 2025

Shower over bath, no shower curtain or glass to prevent splash

Excellent location right in the heart of the Altstadt Character property with amazing history We had a suite which was nice and comfortable Bathroom was large but a bit dated Buffet Breakfast was very good

Stayed in July 2025

Nothing, this is a very good guesthouse.

Room was cozy and comfortable despite no air conditioning. Breakfast excellent. Staff friendly and professional. Location excellent in the old part of Freiburg and on the tram line (no. 1 line)

Stayed in June 2025

I would have liked a bigger room.

Great breakfast. Friendly staff. Balcony. City centre location.

Stayed in June 2025

nothing really

central location, really buzzing but not noisy. The Black Forest can be seen from bedroom window, a stones throw away. Freiburg is a beautiful, vibrant city and a pleasure to stay in this hotel.

Stayed in June 2025

Full of character, very comfortable and in a great location. The staff were friendly and helpful. Breakfast was outstanding!

Stayed in April 2025

Front desk went home around 5pm, so had to check in early. Also bar and restaurant wasn’t open.

Breakfast was best in class!!! Highly recommended! Huge spread of delicious options!

Stayed in January 2025

I wanted to be sure there was an elevator to my room which the listing indicated there was. However, on exiting the elevator on the 3rd floor there were seven stairs to negotiate to get to my room. If I’d known I would have requested something else within the hotel. I managed, but would ask differently another time.

This is an ideal location for those wanting to explore the old section of Freiburg - it is all geared toward pedestrian and bicycle traffic. It is an easy walk to the Catherdral, museums and the Christmas Markets. There are plenty of restaurants in walking distance and the trollys/trams quietly rolls through the area. For those wanting to shop there is also a variety of shopping within easy walking. Good breakfast provided each morning, plenty of variety and tasty German breakfast fare.

Stayed in December 2024

Nothing but as in all old buildings some split levels with steps if you have mobility or visual problems please contact hotel so you can have a room on same level as lift

Great position Good sized rooms Quiet evening if facing the street Nice continental breakfast

Stayed in December 2024

The restaurant is expensive (as every other restaurant in the old town).

Freiburg is a beautiful city and this place is located within the old town, super beautiful. The room was comfortable, the bathroom had a lot of space to place our belongings. Room service gave us a new bottle of water every day, and on Saint Nicolas day we received a chocolate bear. We had to stay a bit after checkout and the staff let us use a common room with the coffee machine.

Stayed in December 2024

The room was not fresh. Overall it was not dirty, but as it was old, sometimes you feel not perfectly clean. But overall i will for sure recommend the hotel. Location, amazing breakfast, good staff)

The hotel has a great history - one of the oldest hotels in the city. The location was great, amazing vieq from the window. Amazing breakfast, too good to ve true for a simple 3 star hotel.

Stayed in December 2024

The noise from the street.

The staff was great. Room so clean.

Stayed in October 2024

We couldn't get the Wifi in our room.

Stayed in October 2024

No car park at the hotel, so we used the one recommended by the gentleman behind reception which was 24 euro's each night !!!!! Then to be told when we checked out , they have a discount ticket. Pillows were horrendous, cheap and very uncomfortable !! Shower needed updating , leaked on the floor even with the door closed correctly. No tea or coffee

Perfect location for restaurants and shops.

Stayed in October 2024

Suite (at back of hotel — so remote from tram noise) was rather dark and very hot (difficult to sleep). Shower was over bath and potentially unsafe - no mat, no grab rail)

Great location, very good breakfast.

Stayed in July 2024

Closes very early

Clean, good location and comfortable room

Stayed in July 2024