Very soft mattress. At night, the area is a bit deserted but we felt reasonably safe.

Very helpful staff. Clean. Decent amenities and an adequate gym. The free candy in the lobby was great. Super convenient to local transportation.

Stayed in September 2025

Smallish bathroom

Comfortable, clean and great staff. Good sized room and the Bluetooth radio was cool.

Stayed in August 2025

I was not particularly satisfied with the check-in experience. The staff member assisting us spoke very softly, came across as somewhat disengaged, and did not create a welcoming atmosphere, despite us being the only guests present at the check-in. Additionally, the hotel had only one small elevator, which had to be shared with staff and their equipment, making it rather inconvenient for guests and staff.

The room itself was very clean and comfortable, with high ceilings and tasteful furniture that created a pleasant atmosphere. The hotel overall was well-kept, neat, and organized, giving a good impression of care and attention. Its location in Frankfurt was excellent — just a short walk from both the train station and the city center, making it very convenient for exploring the city.

Stayed in August 2025

An easy 5 min walk from Frankfurt Hbf and easy walk to river and other city attractions. The rooms were clean and a good size. The hotel has a bar and courtyard. There are restaurants and bars close by and the staff were pleasant and helpful.

Stayed in August 2025

The room was a little dirty and lacked maintenance but it wasn't a major issue.

Although the area was a bit sketchy, I personally had no issues despite staying out late (I would normally return back around 1-2am). The hotel does make up for what it lacks in the location through. The staff was friendly, the bed was super comfy and the facilities were great.

Stayed in August 2025

The location is bad drug dealing going on around it (and maybe even in it) and rough, but it’s close to the station and good for solo traveling

Sauna was good but need to ask for it to be put on,

Stayed in August 2025

AC noise

It's quite clean and the rooms are comfy. The only thing is that the AC was very loud.

Stayed in August 2025

The pillows were quite thin although we didn’t try to ask for additional ones and we still slept okay considering! The shower wasn’t ideal size for someone over 6 ft tall due to the height of the shower head but it seems very common in Europe.

Conveniently located, helpful and friendly staff, we didn’t try the gym or sauna but the hotel offered great amenities. Our room was spacious and had a balcony option that was nice, option for a welcome drink which we forgot to take advantage of! Appreciated having a coffee machine in the room.

Stayed in August 2025

No issues I saw at all

The staff are fantastic people. Facility is clean and safe however the breakfast buffet is amazing! This was well worth the money and two weeks from the train station!

Stayed in July 2025

Clean room, friendly receptionist, super close to the main train station, many nice restaurants and cafes in the neighbourhood

Stayed in July 2025

The Pure is located only a few minutes walk from Frankfurt central Railway station.. Regretably, this area and a few surrounding blocks are populated with drug users, down and outs, and many,many single African men.... However, this is not the fault of the Hotel, and we can truthfully say that,despite the levels of depravity on display, we never actually felt in any way unsafe or threatened.There was always a very visible Police presence around the Railway station. So, although we did not, actually, LIKE this aspect, it is important to say that it did not ,in any real way, take away from our experience of The Pure. We had not booked Breakfast, preferring to buy from bakeries and have our croissants,etc in our room with coffe we made using the kettle provided upon request by the Hotel. There is a Rewe supermarket and a Penny Market only a few minutes away,plus several bakeries ,etc within the Railway station.There was a fridge in our room to put milk,etc too. We did see their breakfast bar and it looked pretty good. There is an outside area too,if you prefer to eat in the open. We did not use the gym or sauna, but they are available to guests who wish to do so. The Hotels location is perfect for exploring the City.It`s only ten minutes from the riverside and around the same into the Skyscrapers ,the Main Tower and Skyline Plaza. Our room was perfectly adequate and had a coffee machine (which we never did learn how to work),an excellent shower and very good air conditioning. They also have a great idea whereby,if you choose to skip a day having your room serviced, you receive a 5 Euro voucher redeemable at their bar.As we were staying Sunday to Sunday, we skipped 3 days and earned 15 Euros, paying for a beer and wine we enjoyed after a long day out to Heidelberg. That also draws attention to the Hotels close proximity to the main railway station, where you can choose to visit many nearby towns and cities by train, should you choose to. All the staff were brilliant!

Stayed in July 2025

Hotel close to the train station, so you need to keep in mind that there are a lot of homeless people

Close to the metro and tram stop (if you are going to a concert two trams leave from the stop near the hotel to the stadium and you can also take a train from the main station), Good location - everything was within walking distance (Bankenviertel, Main Tower, Römerberg), Very helpfull and kind staff

Stayed in July 2025

The reception staff on check-in was a surly individual.

Good hotel nice and close to the Frankfurt main station. Plenty of cost effective eating options in and near the station. The reception staff the day of check out was very friendly and helpful.

Stayed in July 2025

The location

The service was the best part . Once you step into the hotel the ambience and food is great 👍👍 The room is very cozy and comfortable especially on the top floor

Stayed in July 2025

The hotel is close to the Main Central station (Hauptbahnhof), and the neighbourhood is typical for it as in every large city. The walk from the hotel to the tram or train station is not always pleasant, although we never felt unsafe.

Spacious and clean room with a lot of natural light. The blootooth speaker made our stay filled with music.

Stayed in July 2025

Not hot enough sauna

Sauna

Stayed in June 2025

Location was excellent, a few minutes away from Frankfurt main station. Rooms were spacious and clean.

Stayed in June 2025

Because it is close to the main train station, it is also not the safest part of the city. There are many drunk or high homeless people in the neighborhood.

The cleanliness and the proximity to the main train station. Plus, has parking facility if booked in advance.

Stayed in June 2025

This is a really nice hotel in an unfortunately bad area. I did not feel the danger of violence there but it is a popular hangout for junkies. If you are sensitive to such things this area is not for you. For a shorter stay to be within convenience of the train it’s just fine.

Lovely hospitable staff who really care for their guests, beautiful design of the rooms and shared areas, convenience! The little luxuries like coffee machine and speaker make the place extra cosy.

Stayed in June 2025

Location in a sketchy part of town, but it's not the property's fault

Easy booking, check-in, check-out, comfortable beds, great value for money, chic hotel, nice toiletries!

Stayed in June 2025

Area where hotel is filled with homeless and drug addicts.

Stayed in June 2025

The location is a little depressing, typical of central stations everywhere with homeless people sleeping in the street, but nothing threatening.

Lovely hotel, short walk from the Central Station in Frankfurt and downtown. Comfortable bed in well-designed room. Delicious breakfast and even treats in the lobby area for a quick sugar hit.

Stayed in June 2025

Room was nice with high ceilings, very white and clean. Speaker that looked like an amplifier was a nice touch. Front desk staff loaned me an adapter which was very helpful. Very convenient to the train station. Some people mentioned worrying about safety. I felt safe during the daytime and had a ride back in the evening so I didn’t experience any danger.

Stayed in June 2025

Uncomfortable pillows, the room a bit cramped, gym was being redone so not open during our stay. Neighborhood a bit unpleasant

Comfortable bed, clean room, complementary slippers and mineral water, nice bathroom, cool design across the hotel and rooms, very close to the train station

Stayed in May 2025