Reviews of Hotel Süderelbe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Grosser Schippsee 29, 21073 Hamburg, Germany
#185 of 366 hotels in Hamburg
Guests' ChoiceReview Score
Based on 42 hotel reviews
8.1Score breakdown
-
Cleanliness
8.7
-
Comfort
8.3
-
Location
7.6
-
Facilities
8.2
-
Staff
9.3
-
Value for money
8.1
-
Free Wifi
8.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: December 26, 2024
Ismael
France2 Reviews9.0“Très bon rapport qualité-prix”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
Nearby techno club on a Saturday night was a bit too loud for my liking, despite the fact I did contemplate going.
Extremely kind and helpful staff, I was able to check-in early in the morning but also leave my bag for a couple hours after checking-out the next day.
Stayed in December 2024
-
Reviewed: August 27, 2024
Eftychia
Greece7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
The staff never responded when I texted to ask a question.
The room was clean and equipped with everything that was promised. There even was hot water and tea or coffee! Very close to the S-Bahn. Good value for money.
Stayed in August 2024
-
Reviewed: July 30, 2024
Linhartová
Denmark1 review8.0“Nice, clean and comfy place in a little noisy surroundings.”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
Would be nice if there was a vegan milk during breakfast. Surroundings are quite noisy when the window is open due to heat in summer but I can understand that it is not something the hotel could influence.
Everything provided by the hotel was OK.
Stayed in July 2024
-
Reviewed: September 27, 2023
Jonathan
Ireland21 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
It's a bit far from the city centre but transport is fine to connect.
Peaceful area, super close to the metro/train station and lovely that tiny neighbourhood with the restaurants, very picturesque!.
Stayed in July 2023
-
Reviewed: June 1, 2023
Jac1934
United Kingdom38 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
Very good value. Easy to find. Clean, good breakfast, staff helpful and friendly.
Stayed in May 2023
-
Reviewed: May 8, 2023
Chestnut
Finland35 Reviews6 helpful votes8.0“Excellent value for money. Maybe not ideal for a romantic getaway, but a perfect no-frills solution”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
The hotel does not actually look like an hotel, but rather a block of flats. The outside appearance is perhaps not too inviting. However, the whole facility was spotless clean and perfectly suitable. No frills, but everything I needed was there. The bed was good and the room very spacious. I arrived 2 hours after the expected check-in time (delayed train) and the reception was closed. This was solved in 2 minutes, as the person on the phone gave me the code to open the drawer with my key. Quick and simple. I left early and did not eat the breakfast. The location is a bit outside the center, but you are only 15 minutes by S.bahn from the center. Totally OK.
Stayed in May 2023
-
Reviewed: March 19, 2023
Anna
Sweden4 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was bit hard to realize that the building was a hotel, we went past it first and then stood outside not really sure of how to enter for a while.
Kind and friendly staff, very helpful! No problem with anything about the room, clean and comfortable and exactly what I expected.
Stayed in March 2023
-
Reviewed: September 8, 2022
Christel
Finland10 Reviews1 helpful vote8.0“worth the money. in October when S line is working again the distance is no problem. nice staff.”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
all ok
so clean bathrooms. great bed, pillow and bed linen. I slept so well. bad luck for me where the s3 and 31 did not work due to a major traffic accident weeks ago. and the hotel staff did not mention the exceptional route. it costed me time and money to get to the hotel.
Stayed in September 2022
-
Reviewed: September 17, 2024
Zidong
Canada29 Reviews3 helpful votes2.0“I was very disappointed with the higher price of this hotel. It is an old hotel.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
During my stays in Germany of 4 cities, I paid most expensive for this hotel. But it is too small, no AC.
Location is not bad, near train station and S bahn, But in the evening, no lights on the road, felt unsafe. Staying hotel is safe, there’re lock on the hallway too. After 9 pm, no front desk. Using same room key, to open hotel door, and hallway door, theme room door. Breakfast is included, no enough options for breakfast.
Stayed in September 2024
-
Reviewed: February 1, 2024
Sharifa
Netherlands1 review6.0Pleasant- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room didn’t have curtains and it was very warm! Very noisy!
Location was very good!
Stayed in January 2024
-
Reviewed: May 19, 2023
Ifeoluwa
Germany1 review4.0“Ok place, just no guarantee of your personal belongings not being tampered with while you're away.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
Everything was great until the day before I was meant to check out. I got a call while I was out in the city and the person on the phone told me I'd been relocated from the double room which I booked to a single room. Like this wasn't bad enough, they also wanted me to return to the hotel to give them the key to the room because they had booked it for new occupants who were checking in soon. I refused to leave the city and travel ~40 minutes back to the hotel to hand them keys. The person on the phone called back and admitted I had indeed booked a double room but "someone" had overbooked and there was nothing they could do, they apologised and pleaded that I join them for breakfast the next morning. I also didn't need to return to the hotel because they found a spare key but my personal belongings had been moved from the room I rightly booked to a smaller one while I was NOT there. They left the key to the single room in a lock box in front of the hotel and sms'ed the code. While checking out the next day, I met the person I spoke with on the phone. They apologised again, and offered to make me breakfast (it was past the regular breakfast time) which I refused, then they offered me 10 euros which they said was the difference for the double room I didn't get to sleep in, which I also refused. I just wanted to get out of the place at this point. So while the person I spoke to did try to make things somewhat better, it's unfortunate that the guarantee of a basic expectation of privacy and responsibility wasn't met during my stay.
Check-in was smooth, the room was clean and facilities were nice. Location was far out (I wanted this) but calm and quiet.
Stayed in April 2023
-
Reviewed: March 9, 2023
Grzegorz
Poland11 Reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
What I only missed would be a lactose-free milk in the coffee machine, but it's the same everywhere.
Fantastic access from the very affordable garage parking spot nearly straight to the room! Great if you travel by car and want to move stuff or simply deliver shoppings. Great staff as well, very friendly, very nice breakfeast.
Stayed in March 2023
-
Reviewed: July 20, 2025
Walaa
Saudi Arabia10 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2025
-
Reviewed: June 15, 2025
Cosmin
Romania18 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2025
-
Reviewed: May 19, 2025
Peter
Germany10 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2025
-
Reviewed: April 22, 2025
Merle
Estonia59 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Group
- • Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in January 2025
-
Reviewed: September 30, 2024
Donald
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in September 2024
-
Reviewed: September 26, 2024
Hugo
Netherlands2 Reviews8.0Very Good- • Business trip
- • Group
- • Double Room
- • Stayed 6 nights
There are no comments available for this review
Stayed in August 2024
-
Reviewed: September 25, 2024
Bo
China3 Reviews2 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 4 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
-
Reviewed: September 5, 2024
Michael
Germany2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2024
-
Reviewed: June 24, 2024
Christoph
Finland21 Reviews7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in June 2024
-
Reviewed: May 21, 2024
Koper
Netherlands1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in May 2024
-
Reviewed: May 1, 2024
Yeswanth
Switzerland5 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 16 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2024
-
Reviewed: March 6, 2024
Andreas
Switzerland31 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
There are no comments available for this review
Stayed in February 2024
Showing 1 - 25
