The staff were so kind, helped me multiple times, and were so patient to answer my queries. Special thanks to (Zainab - Narayara - Chris - Shodi - Bitra and Anna).

Stayed in August 2025

Outdated rooms and no room service

Private, quiet and lovely pool facilities

Stayed in June 2025

Good location with a park just behind, closeness to groceries store

The fridge in our studio apartment is not working properly

Stayed in August 2025

A heads up that the sauna was a naked sauna would have been nice.

The receptionist was very friendly and helpful. She recommended us a nice restaurant close to the hotel to have our dinner, since the hotel's kitchen was already closed.

Stayed in August 2025

Hand held shower head kept falling down and was not able to use while attached to the wall. I wish the Starbucks open earlier.

Gym was good, rooms were comfortable.

Stayed in August 2025

The parking is very expensive at 35 Euros but you could park for free on the street if you can find a space.

When we visit Munich we always stay in the Arabella (Four Points by Sheraton Munich Arabellapark) as we had an apartment on the 14th floor for 5 years back in the mid 1980s. We know the area well and it has great connections for traveling around Munich with the Tram and U-bahn within easy walking distance. The rooms are always clean and comfortable with all you need. Last year we had to ask for an extra chair as there was only one in a double room. This year we asked for a room with 2 chairs.

Stayed in August 2025

Balcony could have done with some seating.

Very large room and nicely furnished with modern furniture . Balcony too!! Great en-suite .

Stayed in August 2025

Unfortunately mattress was not so comfortable. Too soft. But otherwise all staff are very professional.

Very quiet and safe area. Many shops around like Rossmann. Restaurants and coffee shops close by. Good public transport as well.

Stayed in August 2025

Overall, good place to sleep. Town center is not close, but this was not our objective anyway.

Stayed in May 2025

some things that could be improved: - most of our power sockets didn’t work except those next to our bed . We didn’t mention it to the reception as we were just staying there for one night so it wasn’t a big deal for us. - it would be nice if the swimming pool was open until 11 instead of 9 in the weekends, it would be lovely to watch the sun go down or the night sky from the rooftop swimming pool. It should be possible as there’s no lifeguard. - the parking is absolutely too expensive (€35 a day). This is the biggest downside for the hotel and had us contemplating if we should choose another hotel. For a hotel like this it should be free for guests or at a much lower fee. Especially as it’s not guarded.

the facilities were clean and well maintained. We loved the pool and steam bath in particular. the view from the pool is amazing, and would be even more beautiful when it’s dark. The room was very comfortable, and the bed were spacious and perfect for a good night rest. The bath tub is a nice add on. The room was also throughoutly cleaned. The breakfast was totally worth our money, there are multiple option to choose from such as (scrambled) eggs, bread, pasta, croissants, sweets, fruit, yoghurt, pancakes and much more. There’s coffee and other drinks and the restaurant staff kept the dining area nice and clean. the staff was also very professional, and the lobby was beautiful.

Stayed in July 2025

Bar food was awful from the menu. Snack selection awfu

Pool nice, rooms nice.

Stayed in July 2025

Nothing I didn't like

Swimming pool, views across the city, comfortable room

Stayed in July 2025

Parking is expensive they take 35€ per day

Stayed in July 2025

No complaints here

Room was great. Beds really comfy. Great location - about 400m from the subway.

Stayed in June 2025

The balcony's front is old and ugly; it needs a fresh coat of paint.

The hotel is large and located in a nice area, 10 minutes from the center of Munich. The breakfast was excellent, with everything you need to start the day. The room was large and clean (cleaned every day). The staff was always very attentive.

Stayed in May 2025

Balcony had no furniture

Good location

Stayed in June 2025

Central positioning and cleanliness

Stayed in May 2025

Mostly everything

Stayed in June 2025

Did not know in Germany everything is closed on a Sunday and public holiday

Room was very nice. Location for me was perfect. Staff very professional and helpful

Stayed in June 2025

The furnitures start to have an age.

The rooms are comfortable, the staff nice and helpful, the breakfast various and good (but a little bit expensive)

Stayed in May 2025

No complimentary bathrobes

Nice big rooms and comfy bed

Stayed in April 2025

There was no bar open, but you could buy some drinks and snacks from the machines and still have a good time in the lounge.

The room was spotless, in perfect condition, with a great view (23rd floor). The bed was very comfy, I liked the bathroom with a toilet separated by non-transparent glass walls. It was very quiet. Everything was great. Though it is not in the city center, it is very comfortable to get to the city center by underground line U4 (without changing), and there is one tram line going directly to the Botanic Garden. The pool and saunas were great to have and relax in after busy days in the city. We also used the gym to work out - this is a great add-on. We did not take the hotel breakfast, as there are several cafeterias near the hotel, where you get great breakfast with lower price. Staff was helpful and friendly, and we were allowed to check out a bit later - this was very nice of them!

Stayed in May 2025

Not clean enough, I could not believe there was leftover in the microwave.

Stayed in April 2025

Old facilities. Expensive parking (30 EUR per day). It was not a good idea to cock in the room using kitchenette facilities as ventilation was very bad and cocking smell was there for days.

Room was clean and similar to photos. Facilities were old but acceptable. It was very hot in the room and they sent us technician to turn off heaters.

Stayed in February 2025