Reviews of Schlossrestaurant Neuschwanstein
Neuschwansteinstraße 17, 87645 Hohenschwangau, Germany

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLove the location. As a guest you're allowed to drive on the castle 🏯 private road . Just r minutes walking to the castle. Everyone walking looked at you in shock when you passed them . Fantastic breakfast. Super quiet. Fabulous bed. Fantastic staff . Great customer service.
N/a
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe hotel is in an incredible location, just underneath the castle. The restaurant food was delicious and the bedroom was lovely.
The staff were not super friendly and treated us like we were an inconvenience, especially in the morning, the waiter kept huffing at everything . After 17:30 the restaurant part closes so you can't sit and enjoy a drink or food (other than the vending machine).
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast, location, staff and charm! Easy check-in and check out. Very clean toilets and showers.
The hallway/stairwell leading up to the rooms from the dining room smelled like trash and sewage a bit.,Also, the sink in the room made loud sucking/drainage noises all night long.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation was superb
No fridge in room
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt was great to be just below Neuschwanstein Castle
That the kitchen closes to early and one has to go all the way down the mountain for a meal and a drink after 6pm
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location is second to none for access to the castle. Allowed us to visit long before the crowds arrived and get some nighttime shots with a short walk from our room
The wifi did not work in our room and the breakfast was not great but maybe we chose badly there.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewSuper close to Neuschwanstein which was great. Free parking at the hotel. Good breakfast.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewQuiet location and great for the castle
No evening meals after 6 Which meant a visit down to the town for food which after a long days travel I didn't want to do
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBest part was the location to the Castle!
No bathrooms/showers in the room. But this is a very typical European style. We didn’t have a sink in the room.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect if your main purpose is visiting Neuschwanstein Castle.
Other than location, the staff seems indifferent and don't really care if you stay there or not. The service was not good. Food was average. Rooms are average.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWonderful location just below the castle. Food was excellent.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewSo close to the castle!
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe property is a beautiful older home. It has a cottage like feel. It’s a very welcoming atmosphere.
The best part about the property is the staff. They all love what they do and go way over any expectations. The staff is very personal, personable and genuinely interested in their guests and genuinely want to help.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe property location is really strategic to visit the castle because it is on the private walking route to the castle. The price offered comes with breakfast, so it’s not expensive at all. The rooms here are hotel rooms with shared toilets and bathroom but very clean and good enough for short stay like that.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWonderful location next to neu Schwanstein castle, beautiful hotel. I would come back. Great parking place at tge hotel meaning there is no need to park downhill nor is there the need to walk all the way up to the castle.
Limited choice in breakfast. Breakfast was not refilled after 9.15. For breakfast the guest cannot get a her own cup of tea or coffee, but needs to order it with the staff.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewExcellent location for the castle, staff friendly, good breakfast.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location to visit the castle. Really nice to have the opportunity to walk around when all the tourists have gone home.
Very tired, needs a complete refresh. Lots of noise from other guests, no food or bar available after 5pm and nowhere else within easy walking distance so had to drive down into town.
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewThe proximity to the castle was fantastic.
A little hard to find.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewGood variety of breakfast
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewThe location is incomparable! It is in a privileged position and the castle is just steps away from the hotel. Perfect for a calm and quiet evening or early morning stroll on the grounds.
The hotel is simple so some may not enjoy the lack of luxuries. In our opinion, the hotel should not change. The simplicity adds to the charm.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewExcellent location!
It is part of the castle. Very basic facility.