Decor wasn't to my taste but that's just personal preference.

The hotel was spotless and the spa area very relaxing. Staff were lovely.

Stayed in August 2025

The hotel was great and with a great view of the castle. The staff were so nice. And the breakfast was good.

Stayed in July 2025

Would’ve liked the chance to use the wellness area for during the whole day of the checkout

Breakfast was great. The wellness area is great. Room was clean and WiFi was fast. The property has a nice aesthetic.

Stayed in July 2025

Perfect location for visiting the town.

Stayed in July 2025

Nothing

Everything. Very comfortable, luxurious. Excellent swimming pool. Great views of the castle. Central location.

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

Lack of tea/ coffee making facility

Location Breakfast Pool

Stayed in May 2025

fantastic hotel....excellent staff very very clean and comfortable

Stayed in May 2025

The only minor thing I would appreciate having would be a kettle and some coffee/tea bags in the room.

Spa and welness facilities of this hotel is definitely a highlight: very clean, well-maintained, the water in the pool is warm enough for comfortable swimming and staying in the water. Breakfast variety was really good and the food was delicious. Many people weren't satisfied with the quality of the Wi-Fi connection but for me it worked fine, both for video calls and watching youtube. There's also big parking with enough space, I haven't used it but it exists and looked good. I would definitely book again next time I'm in Harz.

Stayed in May 2025

Very good stay. Nice hotel. Nice location. Good breakfast. Very helpfull staff. Sauna after all day at work was perfect.

Stayed in April 2025

Singleroom bathroom toilet not accessible

Good classical vibe

Stayed in November 2024

Wish they would be more rooms with a balcony

Very friendly staff , very clean and location was perfect .

Stayed in August 2024

Super location with a fantastic view

Stayed in August 2024

The only thing that kept this overall rating at a "Good" rather than "Excellent" was the Wi-Fi. Wi-Fi reception was not so good, it kept losing connection after which I would have to login again. Rather frustrating, but the only downside to an otherwise excellent stay.

The wellness facilities (sauna, steam room, pool) were top notch! I also really liked that my room had a private balcony. The location was also very convenient.

Stayed in July 2024

Nothing.

Lovely pretty room with balcony and air conditioning. View of the Schloss. Very clean. Small but excellent pool with swim against current. Good breakfast. Friendly, helpful staff. Here 3 nights, great time. Lovely town.

Stayed in June 2024

I got the only room with a view of a wall and garbage bins.

Friendly staff, good breakfast, great location.

Stayed in June 2024

I was completely charmed by this lovely little hotel. Our room was comfortable but we were fortunate to have good weather during our stay and I spent hours reading on the deck enjoying the view and the birds. The indoor pool is lovely and the breakfast which is served at the table was very nice. Parking is good and it is a short walk to the town square with its many restaurants and shops. The air conditioning worked! If I lived closer I would definitely make this a get away hotel.

Stayed in May 2024

Nothing to add.

The staff were all very helpful and friendly. Most spoke good English which helped us poor German speakers. Our room was spotlessly clean and full of character. It had a great view of the castle and a lovely balcony. Breakfast was really good quality, it was served to the table in a classically decorated dining room. i.e. not a buffet. The hotel is only a short walk into town an ideal location for walking in the countryside. Overall an exceptional hotel in our view.

Stayed in March 2024

A good hotel, with friendly helpful staff. Good Breakfast

Stayed in February 2024

Room little small

Classic big building

Stayed in February 2024

I think the only thing was maybe the room we had was a little crowded with furniture, may be one less item of furniture for the size of the room we booked.

We stayed one night at the Boutiquehotel SchloßPalais and we throughly enjoyed our stay. The staff were friendly and helpful. The breakfast room was beautiful set up and the food was fresh and very well presented. The rooms were very well presented with good quality linen and bathroom accessories. The pool and spa areas were clean, well maintained and very nice way to relax after driving a few hours. Idea position explore the town and get use public transport.

Stayed in February 2024

Very nice place. Spacious and comfortable room. Good rich breakfast. Swimming pool open 24h and 2 types of steam room that where on the schedule. Location close to the city center and walk-able distance from the train station.

Stayed in January 2024

A nice and cosy place. The staff were excellent, they were friendly and helpful and I loved the breakfast.

Stayed in January 2024

The hotel is located in proximity to the Markplatz and a beautiful view to the castle!The personnel is very attentive and polite.The à la carte breakfast is very generous.There is a pool,sauna,steam bath to relax and enjoy!I definitely recommend it!

Stayed in January 2024