Our reception on arrival left us feeling dissatisfied but the hotel was otherwise good. Before arrival, we had booked a comfort room through booking.com. Initially we were going to book a standard but saw on the hotel's website that comfort room bookings included access to the hotel spa. On booking.com it did not indicate if this was also true for comfort rooms booked through booking.com. On arrival the hotel was busy with a conference. I attribute much on the receptionist's attitude to the stress of their situation - we felt like another obstacle in her day that she needed to get through as quickly as possible. This was noticeable in simple things. One example was omitting to tell/remind us where the elevator was for access to our 4th floor room - pillars in the lobby obscured it from view such that we missed it and took the stairs. Another example was the lack of an offer of somewhere to secure our bicycles (even when asked) but instead direction to just find somewhere in the carpark - the 5 other hotels on our bike trip had all had a storage room or similar where bicycles could be kept. Our final disappointment was that the booking through booking.com of a comfort room did not grant spa access in the way that a direct booking of a comfort room through the hotel website does. This was understandable but unexpected and poorly explained by the staff - as though we should have known and was not something that should be made clearer on both booking.com (i.e. wellness not included) and on the hotel's website (i.e. wellness offer exclusive for direct bookings with the hotel). Otherwise the hotel room was fine, though uncomfortably warm despite the cool April night. The hotel could get some thinner bed covers to make sleeping less warm (with thicker blankets for those needing them placed in a wardrobe) and the hotel should consider investing in energy saving lightbulbs or led lighting to reduce heating of the room by their incandescent bulbs.

Stayed in April 2025

The ventilator in the bathroom didn't work and the whole moisture went in the room. The sauna area had 4 different sauna types but all of them were practically cold and useless.

Very friendly staff. The room was clean and quite. The restaurant was also fine. Although the hotel is at the ring and far from city center there is a tram stop nearby and in less then 20 min we got there.

Stayed in October 2024

There were stains on the toilet seat which couldn't be cleaned off and looked disgusting

friendly staff

Stayed in June 2024

The food was overpriced in the restaurants

Spa facilities were great

Stayed in February 2024

the room was a bit cold

decent breakfast

Stayed in October 2023

Restaurant

Price

Stayed in December 2022

The sofa bed for our son was very hard and made noise so eventually he had to sleep with us in our bed. This is the only reason why I gave 9 instead of 10 points :)

The hotel is near the highway so very convenient for us on the way from Croatia back to The Netherlands. We stayed one night on Sunday and arrived in the evening, the reception is closed from 2.30pm but everything is communicated well and arranged in advance so we had no problem to get the key to our room. Upon arrival there was a kind man from the hotel (at first we thought he was a guest staying at the hotel, but he has the keys so he must be an employee) asked us if we needed help and showed us around. It’s a pity that the restaurant also closes on Sundays because it looks very cosy and we would very much like to try local foods. The wellness area also closes on Sundays but the swimming pool opens until 9pm. We enjoyed swimming/playing in the indoor swimming pool after a long day driving. The water was not cold at all. The room was neat, beds were comfortable, bathroom was clean. We liked the note on the table mentioning the water is clean and we can just drink from the tab. Personally I don’t understand why other reviewers gave this hotel low scores…

Stayed in August 2025

Excellent service and very friendly

Stayed in November 2024

Nothing

Great swimming pool Value for money Restaurant food Great location

Stayed in July 2024

Perhaps the shower in the room could have been hotter but the weather was really hot so we were happy. But I am splitting hairs to put anything at all here

An eclectic hotel...plenty of character. I imagine it gets busy at weekends but it was very peaceful when we were there. Food excellent, generous proportions.

Stayed in August 2024

It was falling apart and unclean. Overgrown weeds, plants outside, my room had not been clean before my check in and it was apparent when I entered the room. Only one person was on staff for the entire hotel.

The property is disgusting, the staff unhelpful. Nothing like the pictures, do not stay here.

Stayed in July 2024

The room was a bit hot, air conditioning would have been nice.

Great hotel, very nice people. Great accommodation and lovely interior. Love the pool and sauna. Nice garden.

Stayed in August 2024

room was very hot - it was a very hot summer day and didn't cool down much over night. But there were automatic shutters on the windows, so you could have the windows open with the shutters down, which helped during the night

location was ideal, close to the Autobahn which worked for us. Breakfast was a buffet, plentiful, good variety, very good. Dinner at the restaurant was outstanding

Stayed in July 2024

The SPA is not included. I asked the quotes for the breakfast but didn’t book it. But the receptionist booked it and charge me 59 euros even I didn’t have it. I paid for something which I didn’t take. My money was stolen.

Near a shopping center with subway and grocery store

Stayed in July 2024

Friendly staff, clean

Stayed in May 2024

All facilities were closed being a sunday

Hotel was OK but all facilities were closed

Stayed in April 2024

Room a little stuffy.

Nice space to relax for a night. With sauna area! Staff friendly.

Stayed in December 2023

Cuurently, they make from 2 different into one hoteL. REstaurant quality at the evening is not very high despite good service

Stayed in August 2023

We booked the comfort room and it was very small. I cannot even imagine how the non-comfort rooms look like. The room was very hot, so we closed the outer jalousies during our absence. After we returned back the jalousies were open again (no idea why) and the room was again very hot.

We had a baby with us. Staff was very helpful and provided us a water boiler and baby bed.

Stayed in June 2023

tranquility

atypique but gréât

Stayed in June 2023

NOTHING!!!

very quirky and cool, all fixtures and fitting were great. comfortable and cosy rooms. the on-site restaurant was absolutely amazing, fantastic home cooked food, better than some Michelin star restaurants I’ve been to, honest and decent priced with lovely staff

Stayed in October 2022

under construction, parking extra

I loved the decor and the family environment to incline the house cat!

Stayed in October 2022

nothing

room, service

Stayed in September 2022

difficult signage to find parking and front desk from road

excellent breakfast, good selection

Stayed in July 2025