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Reviews of Wyndham Garden Kassel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Heiligenröder Str. 61, Bettenhausen, 34123 Kassel, Germany

#46 of 50 hotels in Kassel

Guests' Choice

Review score

Based on 285 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 31 August 2025

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought the breakfast was somewhat limited especially the hot options, be prepared to pay for a car park. Not english channels on tv at all, not even the news.

    We stayed at this hotel for one night only. We found the hotel clean and comfortable, had a good night rest. Hotel is in a close proximity to a motorway. I would recommend this hotel and I would stay there again.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place is a bit dated

    Prompt check in and out

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Spacious and Clean Rooms, but Unfair Booking Policy
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    I traveled with my wife and three kids (ages 7, 4, and 4). We only needed one executive room since each room had two double beds, which would have been sufficient for us. However, the booking system required us to reserve and pat for two rooms

    Rooms were quite spacious and clean

    Stayed in July 2025

  • Reviewed: 10 August 2025

    8.0
    Quick one night stay, came late in the evening and left in the mornjng, I slept really good, enjoyed the breakfast a lot
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    not so nicely decorated

    The breakfast

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Recommended.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm night with no air conditioning or fan provided.

    Very reasonable price in an easy accessible location.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s totally good. Inside the room is clean and good enough. Restaurant is very nice and breakfast was good.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    No room service - so no food possible after 9 pm.

    Stayed in July 2025

  • Reviewed: 23 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Rather have a walk in shower than a bath. No English channels to watch

    Ideal location not far from the motorway. Room good size and comfortable. Not far to walk to a good restaurant. Breakfast good

    Stayed in April 2025

  • Reviewed: 4 February 2025

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Very nice and big room. Comfortable big bed. I definitelly recomend.

    Stayed in February 2025

  • Reviewed: 4 January 2025

    6.0
    It's OK for a night. I wouldn't want to stay for much longer than that. Staff are friendly though.
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    The hotel feels quite tired. Various things didn't work or were broken (a mirror in the bathroom, taps that are difficult to use), and the carpets in the halls are a bit stained, but our room was clean enough.

    The staff were friendly, especially the guy in the breakfast room. Plenty of parking.

    Stayed in December 2024

  • Reviewed: 28 November 2024

    7.0
    Stayed there many times. But be careful, what time you arrive to check in, there is only one person
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Check in far to frustrated

    Check in was ridiculous, one member of staff and a queue of 20 people. At that point I had been awake and working for 18 hours. It is not acceptable

    Stayed in November 2024

  • Reviewed: 20 October 2024

    7.0
    Ok but not worth money.
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Ugly, unkempt exterior. Restaurant was out of several dishes. Table service was unengaged and not interested in us.

    Clean, modern inside. Beautiful chandelier.

    Stayed in September 2024

  • Reviewed: 19 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    It was a little challenging to find and parking area for checking in was small and hard to navigate. You had to check in before you could get a ticket to activate the gate for over night parking

    It was your standard Windham chain hotel. Good buffet breakfast. Receptionist was very nice and helpful.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Good hotel, good food! Unfortunately, due to other circumstances our visit had a bad ending
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The remote to the TV in room 024 didn't work even after stephan gave me new batteries to swap. I also suspect dieseltheft during the night on the front, payed, gated parking lot. I was promised an update after camera review nut was never contacted again.

    Good choices, quality products, well tasting to a reasonable price 👌🏽

    Stayed in September 2024

  • Reviewed: 15 September 2024

    6.0
    Kassel
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet is really hard to flush. With a weird button, with a sticker that says to press it firmly. We did. Still no flush. The beds are quite small 120cm. Wouldn't call that a double bed. Luckily they brought an extra bed for our daughter. The carpet in the corridor is filthy. There is no fridge or mini bar.

    The staff really did their best to meet our needs. We came here for a wedding so stayed only one night. It's fine to rest your head. It's located right off the motor way, which was convenient for us.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    It was a nice place! The restaurant was good and the staff lady Annette was so welcoming and professional.👌
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy to locate

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Good for a short stay
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    Toilet had a smell in the room, which was not nice at all. Shower gel had a nice smell though, which compensated a bit. Receptionist was not professional at all at the time of the checkout. She wanted us to pay for the breakfast separately. When i told her the room price included the breakfast for all 3 of us, she argued that i still should pay for our child's breakfast. When i refused it, she called her colleague (who looked after the breakfast buffet), she came to the reception and agreed with us. The receptionist lady did not even apologized and she was not happy that i did not want to pay (extra). I did not like this approach at all. Check in lady was kind and professional. Also, when we arrived, we looked for the swimming pool, because it was stated on Booking.com, but we were informed, that they do not have it anymore. It was very disappointing.

    The waiter was very nice and attentive. He mixed a perfect aperol soda for me. Dinner was served quick, considering they had a big group the other side of the restaurant. Breakfast was good, although i would have expected a bit more pastry selection.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Walk up floors . 2 levels. The hotel is an older building but very nice.v

    Good location to walk into town. Quiet, clean, friendly staff. On-site parking available.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Fairly average
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The outside area to have a drink was rather disappointing

    Easy to find. Good restaurant across the road (we did not eat in the hotel).

    Stayed in August 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was not included

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Good with poor stuff service
    • Leisure trip
    • Family with young children
    • Business Double Room
    • Stayed 1 night

    In Germany, we often encounter challenges with limited English proficiency, making communication difficult and potentially frustrating after a long journey from other countries. In this case, we had a dispute over the queue when a German man attempted to cut in line, despite it being clear that we were waiting to be served. The lady at the reception could have managed the situation by making it clear to the man, but she preferred to be indifferent and watched as the discussion escalated between us. Another colleague stepped in to calm down the man who wanted to be served first. The situation was just ridiculous and embarrassing. Another negative fact is that during the travel towards the hotel we called several times but nobody answered the call, we were calling with a no-german phone number so we assumed that they refused to answer the call because "non german" speakers or they simply dont ´t answer calls.

    Confort of beds, controlled entrance with closed parking

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    'Round the clock
    • Leisure trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Verkehrslärm

    24 h Rezeption

    Stayed in August 2024

  • Reviewed: 26 July 2024

    7.0
    Slightly aged but nice hotel near a highway
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could do with some small upgrading / renovation. Cleaning staff was rude, marching into rooms without knocking in the morning.

    Nice spacious rooms in an older stylish hotel. Close to highway and very easy to access which is why we chose it.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is dated and in need of an update. It would be nice to have AC or at least a ventilator for hot summer nights.

    We stayed at Wyndham for a 1 night stay. It's okay for that purpose. The rooms are large and fairly clean. Easy access by car to the middle of Kassel city and easy access from the highway, A7.

    Stayed in July 2024

Showing 1 – 25

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