18 Heinrich-von-Stephan-Straße, 68161 Mannheim, Germany
#17 of 52 hotels in Mannheim
Guests' ChoiceBased on 398 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.8
Value for money
8.7
Free WiFi
8.4
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End of dialog contentReviewed: 2 September 2025
David
United KingdomSlightly away from centre and transport links.
Very easy check in Very comfortable
Stayed in August 2025
Reviewed: 30 August 2025
Spandan
GermanyThe staff could be a little more helpful. We arrived really late due to train delay (around 11pm) and had to wait a long time to get checked in. Also, the breakfast is extremely expensive.
The location is great. Really close to the railway station. The rooms are spacious, clean and equipped with extra pillows, electric kettle and tea/coffee pouches. Great for a short stay.
Stayed in August 2025
Reviewed: 21 August 2025
Mahmoud
NetherlandsNo good restaurant near hotel
Good hotel
Stayed in July 2025
Reviewed: 12 August 2025
Ako
SwitzerlandThere is no refrigerator in the room, so you cannot bring food and drinks to the room. I think this is unfair. And the TV channels are from my grandfather's time, may God have mercy on him.
Clean, tidy, quiet and simple place. Close to the train station, five minutes walk next to the Flexbus bus station.
Stayed in August 2025
Reviewed: 31 July 2025
David
United KingdomNice big room and kettle in the room
Stayed in July 2025
Reviewed: 28 July 2025
Nadeem
United KingdomNeed to pay extra 18€ / night for parking
Great location Nice facilities
Stayed in July 2025
Reviewed: 28 July 2025
Barbara
SwitzerlandThey didn’t have safe in the room or a fridge and could keep any food in their fridge. May be maintenance over time will be lacking. Breakfast spread was good but not extraordinary. Nearby a new housing complex under construction brought some noise in the morning.
A new hotel recently build, helpful and nice staff along with comfortable beds and well organised rooms. Good location near station and city.
Stayed in July 2025
Reviewed: 22 July 2025
Moshe
IsraelThe room was very large. Although it was near the main road, we didn't here any sound. Good parking. The hotel seem to be new.
Stayed in July 2025
Reviewed: 21 July 2025
Phil
United KingdomCould have been more coffee in the room
Good location
Stayed in July 2025
Reviewed: 18 July 2025
Somnath
DenmarkFirst and foremost, there should be a bottle of water in the room atleast when someone checks-in for the first time on the very first day. We used the Triple room. After converting the sofa to bed, there is almost no space and it was difficult to walk around and even going to bathroom. The storage space for clothes etc. was very limited.
The beds and pillows were very comfortable, there was a lot of traffic outside but once the windows were closed, it was very quiet. The Dark curtains allowed a bit longer sleep even on a sunny morning.
Stayed in July 2025
Reviewed: 15 July 2025
Abdo
Puerto RicoNo facility for kids
Spacious clean rooms very reasonable prices
Stayed in June 2025
Reviewed: 14 July 2025
Darren
United KingdomStaff were Fantastic! Rooms were great😀
Stayed in July 2025
Reviewed: 14 July 2025
Ali
United KingdomLocation and how modern everything was
First time in a Premier Inn hotel and I was not disappointed, clean, modern and great location and the staff very very friendly and helpful
Stayed in July 2025
Reviewed: 11 July 2025
Preetesh
IndiaInitially booked for 2 days, had to cancel one day for my stay but there was no refund for one day.
Great stay, very near railway station
Stayed in June 2025
Reviewed: 5 July 2025
Shekerov
IrelandI truly believe when there is parking available, it should be calculated and offered in the price, especially when it is part of the facilities.
The hotel's location is great, just 10-15m walk from the centre. The staff were nice and polite.
Stayed in July 2025
Reviewed: 1 July 2025
Jens
GermanyClose to the bus terminal (5 minute walk). Spacious room.
Stayed in June 2025
Reviewed: 30 June 2025
Arun
OmanLocation nearby station
Stayed in June 2025
Reviewed: 29 June 2025
Gintare
GermanyWe were on a very hot day there so the conditioning wasn’t cooling enough to my liking, but it wasn’t too bad still.
It was great, the staff friendly, really recommend staying here!
Stayed in June 2025
Reviewed: 28 June 2025
Zahra
NetherlandsThe Ac didnt work at all it was super hot in the room. They also only gave us 1 pair of towel. The most annoying things is the staff. They were opening our room around 11.00 even we already put “dont disturb” card. They come 3 times wven without KNOCKING!!! The last was at 11.35 untill we said YES WE GOING TO CHECK OUT SOON, WE STILL HAVE 25MINUTES TO CHECK OUT!!
The location super perfect.. room is clean.
Stayed in June 2025
Reviewed: 25 June 2025
Lisa
United KingdomCleanliness was the main issue. We had a triple room and it had so many stains all over the carpet and the chair in the room was absolutely filthy. My main criteria when booking a hotel is the cleanliness - I am not fussy about facilities etc, so this was a big issue for me. Also, the duvets clearly had yellow stains on them. I couldn’t relax and enjoy the time in the hotel due to this. The fire alarm also went off at 6am and we all had to evacuate the building. Not ideal, but also a minor inconvenience in comparison to the lack of cleanliness.
Staff members were lovely. On site parking was very convenient.
Stayed in June 2025
Reviewed: 12 June 2025
Geoff
United KingdomNothing.
The location is great, close to the railway and bus stations. And with easy walking distance of the centre of the city. The rooms were comfortable and quiet.
Stayed in June 2025
Reviewed: 9 June 2025
Palmer
United KingdomNo iron in the room.
Comfortable. Close to city centre.
Stayed in June 2025
Reviewed: 29 May 2025
Bakış
TurkeyNothing
Comfortable and clean rooms. The windows were very well insulated it was completely silent inside.
Stayed in May 2025
Reviewed: 14 May 2025
Taylor
United Statesnothing really
super new, clean and near station
Stayed in April 2025
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