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  5. Reviews of Premier Inn Mannheim City Centre

Reviews of Premier Inn Mannheim City Centre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Heinrich-von-Stephan-Straße, 68161 Mannheim, Germany

#17 of 52 hotels in Mannheim

Guests' Choice

Review score

Based on 398 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly away from centre and transport links.

    Very easy check in Very comfortable

    Stayed in August 2025

  • Reviewed: 30 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff could be a little more helpful. We arrived really late due to train delay (around 11pm) and had to wait a long time to get checked in. Also, the breakfast is extremely expensive.

    The location is great. Really close to the railway station. The rooms are spacious, clean and equipped with extra pillows, electric kettle and tea/coffee pouches. Great for a short stay.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No good restaurant near hotel

    Good hotel

    Stayed in July 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no refrigerator in the room, so you cannot bring food and drinks to the room. I think this is unfair. And the TV channels are from my grandfather's time, may God have mercy on him.

    Clean, tidy, quiet and simple place. Close to the train station, five minutes walk next to the Flexbus bus station.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Nice hotel close to the town with centre
    • Leisure trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nice big room and kettle in the room

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Great location, value for money
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Need to pay extra 18€ / night for parking

    Great location Nice facilities

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Good stay for the money. Breakfast could be improved.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    They didn’t have safe in the room or a fridge and could keep any food in their fridge. May be maintenance over time will be lacking. Breakfast spread was good but not extraordinary. Nearby a new housing complex under construction brought some noise in the morning.

    A new hotel recently build, helpful and nice staff along with comfortable beds and well organised rooms. Good location near station and city.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very large. Although it was near the main road, we didn't here any sound. Good parking. The hotel seem to be new.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Good location
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night

    Could have been more coffee in the room

    Good location

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    The stay was short but good enough. I would like to try it again with a longer stay
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    First and foremost, there should be a bottle of water in the room atleast when someone checks-in for the first time on the very first day. We used the Triple room. After converting the sofa to bed, there is almost no space and it was difficult to walk around and even going to bathroom. The storage space for clothes etc. was very limited.

    The beds and pillows were very comfortable, there was a lot of traffic outside but once the windows were closed, it was very quiet. The Dark curtains allowed a bit longer sleep even on a sunny morning.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    No facility for kids

    Spacious clean rooms very reasonable prices

    Stayed in June 2025

  • Reviewed: 14 July 2025

    8.0
    Great hotel fantastic value
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were Fantastic! Rooms were great😀

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    First but definitely not the last time ill stay here
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and how modern everything was

    First time in a Premier Inn hotel and I was not disappointed, clean, modern and great location and the staff very very friendly and helpful

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Initially booked for 2 days, had to cancel one day for my stay but there was no refund for one day.

    Great stay, very near railway station

    Stayed in June 2025

  • Reviewed: 5 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I truly believe when there is parking available, it should be calculated and offered in the price, especially when it is part of the facilities.

    The hotel's location is great, just 10-15m walk from the centre. The staff were nice and polite.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the bus terminal (5 minute walk). Spacious room.

    Stayed in June 2025

  • Reviewed: 30 June 2025

    7.0
    Good hotel stay near the station, affordable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Location nearby station

    Stayed in June 2025

  • Reviewed: 29 June 2025

    9.0
    Very nice hotel with great room and amazing service. Would def stay here again.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We were on a very hot day there so the conditioning wasn’t cooling enough to my liking, but it wasn’t too bad still.

    It was great, the staff friendly, really recommend staying here!

    Stayed in June 2025

  • Reviewed: 28 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Ac didnt work at all it was super hot in the room. They also only gave us 1 pair of towel. The most annoying things is the staff. They were opening our room around 11.00 even we already put “dont disturb” card. They come 3 times wven without KNOCKING!!! The last was at 11.35 untill we said YES WE GOING TO CHECK OUT SOON, WE STILL HAVE 25MINUTES TO CHECK OUT!!

    The location super perfect.. room is clean.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    7.0
    Nice staff, cheap, convenient on site parking but stains everywhere in the room.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness was the main issue. We had a triple room and it had so many stains all over the carpet and the chair in the room was absolutely filthy. My main criteria when booking a hotel is the cleanliness - I am not fussy about facilities etc, so this was a big issue for me. Also, the duvets clearly had yellow stains on them. I couldn’t relax and enjoy the time in the hotel due to this. The fire alarm also went off at 6am and we all had to evacuate the building. Not ideal, but also a minor inconvenience in comparison to the lack of cleanliness.

    Staff members were lovely. On site parking was very convenient.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    A great choice for a modern hotel near the railway station.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The location is great, close to the railway and bus stations. And with easy walking distance of the centre of the city. The rooms were comfortable and quiet.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No iron in the room.

    Comfortable. Close to city centre.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    9.0
    Comfortable Stay
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable and clean rooms. The windows were very well insulated it was completely silent inside.

    Stayed in May 2025

  • Reviewed: 14 May 2025

    7.0
    new and comfortable
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    nothing really

    super new, clean and near station

    Stayed in April 2025

Showing 1 – 25

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