The door is not so tight that you hear the bird chirping early in the morning, like 4 am, and the bell from the church.

The room size is comfortable, and I don't feel squeezed. The location is very close, within walking distance to the shopping mall, restaurants, and market. Not far from the hotel, there is a lovely park perfect for relaxation and strolling.

Stayed in June 2025

We booked a 269sqft room and was given a 215sqft room and said they had none available. Considering we booked over 12mths in advance we found that was quite disappointing.

Location was good.

Stayed in June 2025

Nothing

Atmosphere was nice, localisation was nice

Stayed in June 2025

Arranging two single beds as one double bed was uncomfortable for a couple

Nice ambience and well organized. Clean. Though the location is bit further from city central, definitely worth the travel

Stayed in June 2025

No carpet in room which made is cold to walk with bare feet, room layout where long and narrow

Excellent location

Stayed in December 2024

Everything was okay

I like the water cooker and the coffee. Also, the mini Bar

Stayed in January 2025

When i was booking i initially wanted to book for two persons, but change it to one since I was traveling solo. There was no price difference between the same room with breakfast with 2 or 1 person. But i have had so far never seen a Hotel taking it so serious and only providing 1 duvet for a kingsize bed. Only one towel. It looked really strange and i really did’t like that. Not only because of the strange optics but also because i like to use two duvet, and i usually to’t let the room be cleaned if i occupy it only for 3 days, bit specially then 2 towels would be very welcome as i usually find it when traveling with my wife or also alone! I would nod took again just because of this.

The Breakfast Buffet was small but had everything one need for a comfortable breakfast.

Stayed in November 2024

The room was cold and not ventilated. The breakfast was poor. It was expensive compared to average hotel costs around Germany.

Cleanless

Stayed in October 2024

No air conditioning and it was a very warm day and night. The fan helped somewhat.

The room was well laid out and very clean. The staff was efficient and friendly. The breakfast was good and fresh.

Stayed in September 2024

Pricey

Only a few minutes from the ferry- perfect for a late arrival from Norway.

Stayed in July 2024

A kettle in the room would have been nice

Great location for us near friends. Good transport links to the city. Lovely breakfast buffet.

Stayed in June 2024

Bed was rather hard & clock tower chimes every 15 minutes!

Perfect location, close to a river & lovely bar/restaurant just a 5 minute walk. Short drive to small town (5 minutes) with more eating options. Very friendly breakfast lady

Stayed in June 2024

FEW BATH FACILITIES

VERY CLEAN ROOMS AND FREINDLY STAFF

Stayed in May 2024

Will like to have a fridge in the rooms

Clean, and friendly service. Located near bus stops for convenience

Stayed in May 2024

Dirty balcony

Hotel room was on the large side. Very clean except the balcony.

Stayed in May 2024

unfortunately, the tv size is pretty small (43 inch) and was placed quite far from bed. And there's no water kettle. Small inconvenience, really

spacious, clean, and comfy room with lots of amenities.

Stayed in April 2024

A few minor things, but really none of these made my stay miserable in any way. Just kind of prevented me from giving it a 10/10. * There is no fridge in the room, even though there is a cupboard specifically designed to fit a mini bar. The mini bar items are simply positioned on top of it, but I would have liked to have a fridge, both for having a chilled beverage, as well as potentially storing some food there. * The room was a bit chilly by default, but the temperature could be adjusted via the radiator. I just kind of couldn't find the perfect spot, and would either have it a bit chilly or too hot. * The restaurant does not have a lunch menu. They only serve breakfast and then open up for dinner. Which is a shame, as there aren't that many other places to eat nearby. There's a nice place around the corner called The Locks that the hotel receptionist recommended, but it's rather expensive. * I had purchased breakfast included in my stay, but they couldn't offer early breakfast for me on the day I had to check out. I had an early morning flight and they weren't willing to give me any kind of food for the go. * The location, as mentioned, is not too great for sightseeing in the city. * The breakfast was quite limited. The food was good, but there weren't that many options to choose from.

This is a rather small and cozy hotel quite a bit away from the city center. The location is not very great, as it takes at least 15 minutes of walking from the nearest S-Bahn station. There are a few bus stops nearby that presumably go to the city center, so that should be fine. But wasn't very convenient to travel between the hotel and the airport. But it served the purpose, as the event I was attending was close by. The staff was very polite, friendly and professional. The food was nice. The room was small, but comfy and clean. The area is rather quiet, so I got plenty of rest when I needed it. Overall, it was a pleasant stay for a work-related trip.

Stayed in February 2024

Nothing in particular

This is a small hotel in a northern suburb. Looks like a family owned place, so that's very sympathetic. My room was spacious and faced the church. There is a middle eastern restaurant that is very popular, but unfortunately I couldn`t try it.

Stayed in February 2024

Overall too dark. I suppose it is a design idea but you don't relly see much. Parking very difficult to get away from - very busy street. A mirrir on the other side would be very helpful.

Very friendly and helpful staff. Comfortable Room. Good Breakfast. Parking on site. A good location for business. Half an hour drive to the centre.

Stayed in November 2023

Wifi at rooms located at G floor was not working very well, a guest staying there could only watch video near the reception counter, wifi on the rest of the floors were good though. Pros and cons, it is a little far from the buzz and bustle of city for younger exploring travellers. The nearest metro station is 19 mins walk away (walking speed of Google map), the nearest bus station is around 3-5 mins walk away.

It was one of the best hotel I have stayed in Europe. Very humane! The staffs go extra miles to ensure their guests feel at home, have what they need, even on a national public holiday as long as we communicate our needs. The lady preparing breakfast actually remembers my preference for tea, how sweet is that! High integrity- for mishappening that goes beyond their legal obligation, they tried to help and correct their past mistakes very quickly, for which I highly appreciated. It's very near to a tranquil park, very warm neighborhood, with sufficient quality eateries within walking distance.

Stayed in October 2023

Location

Stayed in August 2023

Good location for north Hamburg

Stayed in August 2023

breakfast the room isn’t bien isolated and hear lot of noises from outside street

Stayed in June 2023

Nothing

Friendly staff, very clean room

Stayed in June 2023