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Reviews of Palatium Bad Ems This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Römerstraße 26, 56130 Bad Ems, Germany

#38 of 55 hotels in Bad Ems

Guests' Choice

Review score

Based on 26 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 22 August 2025

    7.0
    if you’re looking for a cheap decent overnight stay, this might be an option for you
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Bella
    • Stayed 2 nights
    • Submitted via mobile

    No elevator (something to consider if you have big luggage) Hard bed Shower switch from hot to cold quite fast. Loose shower head. Hard to find when arriving at night. Wrong instructions upon entry of the door, we were advised to type 9digit code but while typing the 6digit, it automatically logs you out and you have to wait 2.min 30 seconds before putting in the code again which was a hassle

    Location Good size apartment Quiet area Code check in Complete amenities Fan (for in the summer) Cheap Parking available in the street

    Stayed in August 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • One-Bedroom Apartment Saada
    • Stayed 2 nights
    • Submitted via mobile

    Addition of toileteries would be good.

    Good Location, price and amenities.

    Stayed in June 2025

  • Reviewed: 13 April 2025

    8.0
    Great stay with view over the park and river
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Rachellus
    • Stayed 2 nights
    • Submitted via mobile

    No shutters to keep darkness in the bedroom.

    Ideally located with a beautiful view over the park and river. Lot of counter space in the bathroom for toiletries. Codes to enter are nicer than a key. The kitchen was perfect to prepare simple meals.

    Stayed in April 2025

  • Reviewed: 4 January 2025

    8.0
    Convenient to stay couple of nights
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There is no possibility to pay at the property, despite it was an option during the reservation! There is no any reception or stuff at the place. I think it should be corrected by Booking or host. The host just sends a link for online payment before arrival, which is particularly the same as to pay at the booking website. Unfortunately beds were not comfortable due to the mattress. Smoky smell in the apartment, that didn’t go away even after the ventilation

    Perfect location - just 7-10 minutes to the Therme and big supermarket. Main train station is 10 minutes walk. Apartment has a pleasant design and basic equipment, new furniture.

    Stayed in January 2025

  • Reviewed: 3 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment Novanus
    • Stayed 2 nights

    Please fix the problem with the kettle (Wasserkocher). It's leaking.

    Good and quite place in the centre of Bad Ems. Apart is equipped and very clean. Enough space for two people.

    Stayed in November 2024

  • Reviewed: 14 September 2024

    7.0
    Apartment was fine but the information how to get to there could have been better.
    • Couple
    • Apartment Novanus
    • Stayed 1 night
    • Submitted via mobile

    The apartment was on the 4th floor without an elevator. The road was closed due to construction work and we were not informed about this. So we hat to park the car quite far away.

    The apartment was fine, clean and well equipped. It was spacious.

    Stayed in September 2024

  • Reviewed: 23 April 2024

    8.0
    Beautiful appartement we would come back
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Atrium
    • Stayed 3 nights
    • Submitted via mobile

    It was not easy to bring the water at the right temperature in the shower.

    It’s a beautiful appartement. We liked the fully equipped kitchen to prepare our meals. The little balcony with park view would have been enjoyable but we had a rainy weekend. There was a problem with power when we arrived but a technician came by same day.

    Stayed in April 2024

  • Reviewed: 26 June 2023

    7.0
    Pretty good but misadvertised - owners are probably away :(
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Bella
    • Stayed 1 night

    Property was advertised as containing a washing machine, and extra bed on request - neither were provided although I requested extra bed 2 weeks in advance.. The ad needs updating! There was no washing machine :( There is no lift so 3rd floor climbing stairs with heavy suitcases was a drain, the fire exit door opens to the roof without a child lock - is highly unsuitable and dangerous for families with young children who will go on the roof and just fall off and die! Property requires you to strip beds and other housekeeping tasks upon leaving.

    Location quite central, neat property with mostly everything you need.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    This is a nice, convenient place to stay in a sightworthy town and area.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Bella
    • Stayed 2 nights

    While we were okay with it, guests should be aware that the lodging is up three spiral flights of stairs totaling 51 steps. And parking is a real challenge, especially upon arrival if before ~20:00.

    The lodging was spacious, modern and comfortable. The location is excellent, with lots of walkable options for food and views. Stores for supplies are within a short drive.

    Stayed in May 2023

  • Reviewed: 4 May 2023

    8.0
    Have stayed here several times before
    • Leisure trip
    • Group
    • One-Bedroom Apartment Rachellus
    • Stayed 3 nights

    Very central in Bad Ems and a good size apartment. Check in was via WhatsApp, was responsive and very helpful

    Stayed in May 2023

  • Reviewed: 1 November 2022

    8.0
    Lovely Bad Ems
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Castellum
    • Stayed 3 nights
    • Submitted via mobile

    the wifi connectivity was in and out.

    We had plenty of space and comfortable beds. The bath was appreciated

    Stayed in November 2022

  • Reviewed: 13 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Bella
    • Stayed 1 night
    • Submitted via mobile

    The drain in the shower needs unblocked, needs a new holder for the shower too, broken, the fridge being turned off was not so useful on arrival,

    Location

    Stayed in July 2025

  • Reviewed: 2 December 2024

    10
    Great for the weekend
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Khalil
    • Stayed 2 nights
    • Submitted via mobile

    The host was super attentive, tanks

    Stayed in September 2024

  • Reviewed: 20 November 2024

    4.0
    Cheap is expensive at the end.....
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Castellum
    • Stayed 5 nights

    We stayed there 5 nights, on the 3rd night we found COCKROACHES in the kitchen drawers and cabinets and under the fridge, i sent a message to the manager/owner, but i got no answer until the next day late in the morning offering to move to another apartment. We had been to the wellness during the day and since i had not received an answer, I had already cleaned the whole kitchen and bought traps to keep the roaches off our food. Needless to say, we were not able to relax during the rest of the stay. But considering we had only one night to go, and had no guarantee that the apartment we were offered would be better, i decided to stay our last night there. I was alone with my 10y old daughter and we needed to go 4 levels up/down with our luggage. Although it was easy to find parking, the street was closed and there was no indication of how to get there in a different way, so i had to go a lot around. So all too complicated to move. I will never go back to Palladium for a room after this experience. The apartment in general was not well cleaned/maintained, there was a leak in the bathroom tap making noise day and night. The apartment is cheap and now i know why.....

    The location was great, right at the center of Bad Ems. It was easy to find a parking spot and using the easy park app i could pay 12euro for the whole stay. The apartment is close to all main attractions, wellness and shops.

    Stayed in October 2024

  • Reviewed: 8 August 2024

    10
    Fabulous apartments in Bad Ems
    • Leisure trip
    • Group
    • Two-Bedroom Apartment Castellum
    • Stayed 7 nights

    There is nothing to not like about this place

    I booked 2 apartments in the same building and both of them were absolutely great. Very clean, a lot of space and all the necessary stuff was included to have a great stay, like your own home. The location is perfect, with great space outside, in the park, for kids to play and enjoy the view of Lahn river. Very close nearby there is Therme (a Recreation Facility with swimming pools) and also a lot of restaurants and many different outlets. Very very quiet and nice place to stay and relax!

    Stayed in August 2024

  • Reviewed: 5 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment Michellus
    • Stayed 4 nights
    • Submitted via mobile

    Clean, a lot of space, confortabil, everything what you need etc.

    Palatium is the best apartament in Bad Ems

    Stayed in March 2024

  • Reviewed: 5 October 2023

    3.0
    I am lost for words
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Bella
    • Stayed 3 nights

    The apartment was advertised as no-smoking and family-friendly. Unfortunately, when we arrived the place smelled like an old pub and the bonus was that someone was trying to cover that smell with some air refresher. I contacted the owner with a complaint, but the only suggestion was to cancel and go somewhere else. No apology, nothing. The instruction for the internet access which was sent in the email was wrong (correct information can be found at the entrance to the building). The TV was not working. No free parking in the area of the building.

    It is a good location close to the main attractions that Bad Ems offers.

    Stayed in October 2023

  • Reviewed: 11 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment Michellus
    • Stayed 2 nights
    • Submitted via mobile

    Internet is weak

    Everything

    Stayed in May 2023

  • Reviewed: 5 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Saada
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 12 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Camillus
    • Stayed 8 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment Evanus
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 3 July 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Apartment Novanus
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 31 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment Castellum
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 25 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment Atrium
    • Stayed 38 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

Showing 1 – 25

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