We had an excellent stay. The room was comfortable and the kids loved the loft. Breakfast was surprisingly good. I'm surprised by the negative reviews (which I knew of going in) as this was not our experience at all.

Stayed in July 2025

I had to insist many times to have my invoice before departure the day before. Also for English speakers is going to be a bit difficult as only one staff member speaks it.

Stayed in May 2025

Staff could barely speak English and seemed always upset about using the sauna. The breakfast was the same every day of the week, never replaced or fresh (salad, fruit, eggs, bread).

Stayed in March 2025

You have to pay the night before (which you would only know if you happened to read the information book in your room or if you can read a small sign, in German, behind the counter. Staff can appear rude if not used to Germany.

A Cozy stay with relatively friendly staff. It is just a woman and her son mostly running the place. The room was large, nice and warm (stayed in the winter) and the bathroom was large with a modern shower.

Stayed in November 2024

- My room was pre-payed but i arrived next day that i was planed at 12:30, but for no reasons i told to wait outside for check in at 14:00. - There were no kettle inside the room. When i asked if i could get one - the owner say NO. - The hotel kas no contract for Koenigscard. - For some questions i had use google translater to translate in german becouse owner almost doesnt speak english. - In description there were write that room has twinbad but i got one with single bad.

Stayed in August 2024

very nice

very nice

Stayed in July 2024

There was a strong scent of cigarettes, I had a room above a private room, first night there was loud music.

Location and clean room.

Stayed in March 2024

The staff's attitude: I still can't grasp that I was confronted while eating breakfast and asked to explain why my colleague (!!!) failed to respect the somewhat unusual rule to pay one day in ahead of check-out.

Wifi has improved since last time. It's clean and comfy and breakfast is good.

Stayed in March 2024

I didnt like rude manier- when I said that man train was delaying and I kl be in hotel approximwtly at 2300, at reception said-No, hotel will be closed. In this evening was bad communication from reception side. When I arrived after 2200, at reception declare many times that it is bad that I was after 2200. I celt extremely bad after this.

I like apartments, location

Stayed in February 2024

It’s far from the mountain and transport is limited.

The room was cozy!

Stayed in January 2024

The building smelled smokey in the hallway.

breakfast was very good...room was nice size and nicely equipped.

Stayed in October 2023

The breakfast was delicious. The staff was very helpful and the room had a lovely balcony and view. The parking facilities were a plus! I will come again for a longer stay.

Stayed in September 2023

Little bit fusty air in the room. Would be nice when check-in, that reception Dame could tell automaticly where and when Breakfast. Overpriced.

Everything you need for 1 night. Breakfast ok.

Stayed in October 2023

The staff's English seems a bit limited. Check-in took a while because the manager couldn't find our reservation in the system, and I was told in no uncertain terms that my handwriting was to blame.

Lovely old-fashioned hotel in the traditional style. The room and bathroom were very clean and spacious. Really quiet despite the proximity of the road. Excellent breakfast buffet.

Stayed in September 2023

Cleaned and comfortable room. Good restaurant. Nice breakfast. Easy parking.

Stayed in August 2023

The owner failed to give us our Guest Cards which we only found out about on the final day. This meant we spent 30 Euros each on local bus travel which should’ve been free. When we complained about this, she just said sorry with no offer of a solution.

The room suited our purpose and was very clean. The breakfast was varied and there was plenty of it. The view from our private balcony was amazing.

Stayed in August 2023

They need proper pillows. Or at least be able to give you additional upon request.

Stayed in July 2023

Hotel was clean and comfortable; Evening meal was great although couldn't get a drink or food until 7pm. Didn't really eat at breakfast but looked as you would expect.

Stayed in July 2023

The biggest issue was the language barrier. The staff are barely speaking English. It caused problems during booking and stay, but it had never reached such a direct confrontation that they had with other customers in my present. It was simple annoying.. Miscommunication during booking increased tension between us. During stay I asked about ironing possibly and they showed me their business cleaning facilities in the main building where I ironed my shirts each day. The last day I found a nice ironing room in my building basement.... I like when the staff laugh with me... not on me with other German customers in the breakfast room when I tried to explain what I need with simplified English or broken German.. The hotel is nice, well located and clean, but I won't stay there, because of the staff behaviour.

The location and the breakfast were good,. The hotel is really clean.

Stayed in July 2023

Check in was poor - waited 20 mins for someone to come and check us in and when he did arrive he clearly didn’t want to be there. Towels need to be upgraded - very old Breakfast ok - but doesn’t seem to get added to - what’s there at the start is what’s there for the morning

Good location

Stayed in June 2023

🙄

location, room and breakfast

Stayed in June 2023

good location in a beautiful town in easy reach of the Altstadt. Good modern bathroom, comfortable beds, really nice breakfast.

Stayed in May 2023

I don't have any opinion of the breakfast as I could't catch up the breakfast timeline due to my early departure for my job every day.

Stayed in May 2023

Not big choice for breakfast and it is same every morning. If you stay there for a week, not the best option.

Very nice and friendly staff. Although Hotel and rooms are a bit outdated, the place is very clean and comfortable. Very nice SPA zone. Wonderfull view on the Mountains from balcony.

Stayed in April 2023