Whilst there's a big TV, the choice of english channels is pretty much limited to various news channels, a little more choice would be good or possibly have the facility to stream from our own devices.

Rooms are a decent size , with space for setting up a laptop for any after hours work. There is a large modern TV in the room and is well placed for viewing. Air conditioning works well, a positive given the warm weather. Bathroom was spacious and of a good standard.

Stayed in August 2025

Don’t trust them to wake you up. They forgot to call us.

The hotel was very close to the airport. The bed was comfortable and the room was clean. The staff was friendly. We were able to secure a free parking spot in front of the hotel. The breakfast was ok (it could be better though).

Stayed in August 2025

Some of the staff unhappy persona. Maybe a bad day.

Comfortable rooms with a hearty breakfast

Stayed in July 2025

Far from anything

Very quit and clean, super nice gym and sauna rooms, and nice night club

Stayed in May 2025

One of reception stuff was rode

Clean

Stayed in July 2025

all good

comfortable, good facilities, Breakfast fantastic, brunch excellent value

Stayed in July 2025

Location, helpful staff, great breakfast

Stayed in June 2025

Offer a cheaper breakfast version.

Comfortable beds. Clean.

Stayed in June 2025

The airconditioner is making an annoying noise. It was a bit challenging to fall asleep due to the noise. The room was too stuffy when turning off the aircon. Otherwise it is a great accommodation.

Very nice and modern room and bathroom. Great lighting and comfortable bed. The sauna and facilities are great. Would love to come back if in Hamburg again.

Stayed in May 2025

Isolate position

Everything well prepared, as expected for 4 star hotel

Stayed in May 2025

windows didn’t open . room was too hot

close to the airport

Stayed in April 2025

It is normal to have to airplane noise from 6am even if nobody mentions it. The hotel is just at the end of the landing strip. The breakfast was somehow dissapointing in the area of the sweets.

The hotel is much better of what it looks in the photos. Our room for 3 was really big and clean. It has a small kitchenette that is very useful when travelling with children. Parking space in front is very handy.

Stayed in March 2025

The walls are thin so you can hear the neighboring guests talking. The restaurant was also late in opening and the receptionist was indifferent. We were on a time limit as we had booked to see the ballet and as a result of the delay, we could not eat beforehand.

The rooms are big and modern. Everything is clean and the beds are comfortable

Stayed in December 2024

Whilst was clear there is a shuttle service to and from airport (of which drivers were excellent) given booking was for an Airport Hotel perhaps a little surprised with additional fees per person. Also the main Sky Bar was closed on a Sunday which was a shame.

The room and evening meal were both excellent. Staff very helpful

Stayed in January 2025

Location is good for business, but far from city. Lifesize photo of an "older man in bathrobe" in the bathroom.

Big room, excellent breakfast, nice, clean.

Stayed in December 2024

It would have been nice to have a coffee machine or an electric kettle in the room, especially when having an early flight and no time for breakfast

The hotel is really nice, and clean. The staff are all professional

Stayed in October 2024

Modern, clean with super friendly staff and service. The restaurant was also super.

Stayed in November 2024

Expensive breakfast, having to pay for shuttle bus to and from the airport (it should be free like other countries) and the noise coming from other rooms because of very thin walls

The rooms were very clean and the staff were nice

Stayed in November 2024

Airport Shuttle not available at all time (before 5am), but they ordered a cab for us, which was on time, thus just a small issue.

Nearly everything. Just one remark for the cons.

Stayed in October 2024

Staff is always a bit stiff and not very happy/friendly, first time we thought “perhaps a bad day”, but this was our third time and still not much enthusiasm…

Good value for money, great gym and wellness, decent breakfast.

Stayed in November 2024

The floor in the bathroom is super cold, like you really cannot walk barefoot at all. The room temperature is also a bit chilly and if you change it, it will not really make a difference. This was not a problem for us for one night but otherwise, i would be cold. They have a shuttle service from the hotel where you pay 10€ per person to the airport which was running a bit late since the other guests were not on time, but the taxi at the other hand, we payed for the back way 16€ one way for both of us. Maybe this was just a coincidence.

We were here before and will come again since the location is really good if you need to travel via HH airport. If you travel by car for just a couple of days, you can leave the car at their parkinglot and pay it for those days. Its not cheap but at least you know that the car is safe. The room is really good and modern, reception works 24/7.

Stayed in October 2024

Breakfast was top notch, catering to every taste. The bar at the top as also great, showing sports and entertainment. The staff are friendly but know that there is no convenience store or take-aways near, only the hotel restaurant.

Stayed in October 2024

The shower design is going to be lethal for some older guest—no grab bars for one thing. Rather soulless.

Certainly clean and efficient .

Stayed in October 2024

a self-service machine for coffee, milk, tea and snacks will be nice. Instead of waiting for reception for everything. I ordered from booking to check in the same day, and they didn’t have housekeeping to make the ekstra sofa bed.

Nice design, very comfortable bed. And big enough for 2 adults and 2 small kids. There is a tea kitchen with microwave and coffee machine.

Stayed in October 2024