Reviews of NH Leipzig Zentrum This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Burgplatz 5, Mitte, 04109 Leipzig, Germany

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Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewOverall, a great hotel with an excellent location and polite staff. We loved everything except the parking lot access, which was from another street and quite confusing to find.
Parking lot location
Dear Maria, Your kind words about our hotel and staff are highly appreciated. We are delighted to learn that you had an overall great experience and enjoyed our prime location. We understand your concern about the parking lot access. Our intention is to provide our guests with a seamless experience, and we apologize if it was not the case in this instance. Your feedback is valuable and will certainly be taken into account. Thank you once again for choosing to stay with us and for your valuable review. We hope to have the pleasure of welcoming you back in the future. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Maria, Your kind words about our hotel and staff are highly appreciated. We are delighted to learn that you had an overall great experience and enjoyed our prime location. We understand your concern about the parking lot access. Ou… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI loved the location and view
I didn’t like the fact that I couldn’t type in the password for your wifi system. It kept on jumping on, and then saying “ No Internet connection”.
Dear Guest, Your delightful feedback about our hotel's location and view is truly appreciated. We are thrilled to know that you enjoyed these aspects of your stay. Regarding the wifi system, it is disappointing to hear that you encountered difficulties. Ideally, our guests should have a seamless internet experience throughout their stay. We understand how crucial a good internet connection is these days, whether for work or leisure. We value your feedback as it helps us strive to provide our guests with an exceptional stay. We look forward to welcoming you back to our hotel in the future, and we hope your next visit will be even more pleasant than the previous one. Best Regards. Thomas Stieber General Manager / Hoteldirektor NH Leipzig Zentrum
Dear Guest, Your delightful feedback about our hotel's location and view is truly appreciated. We are thrilled to know that you enjoyed these aspects of your stay. Regarding the wifi system, it is disappointing to hear that you encountere… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewAmazing location. View from the room was amazing . Very modern and comfortable. Underground parking (22 EUR).
Breakfast was just good, not excellent.
Dear Guest, Thank you so much for your kind recommendation and for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed our amazing location, the beautiful room view, and the modern comfort of our facilities. It’s also great to know that our underground parking was convenient for you. We appreciate your honest feedback regarding breakfast. While we’re glad you found it good, we’re continuously working to elevate our offerings and hope to impress you even more during your next visit. Looking forward to welcoming you back soon! Warm regards, Thomas Stieber Hotel Director
Dear Guest, Thank you so much for your kind recommendation and for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed our amazing location, the beautiful room view, and the modern comfort of our faci… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewClean, modern room with A/C, fabulous view of Neues Rathaus, centrally located, 2 short blocks from Thomaskirche. Things are cheaper in Leipzig than in the Western part of Germany, but it is just as nice. Lots to do here.
N/A
Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your clean and modern room, the air conditioning, and especially the fabulous view of the Neues Rathaus. Our central location near the Thomaskirche is indeed one of our highlights, and we’re glad it added to your experience. It’s great to know you found Leipzig both affordable and full of things to do — we couldn’t agree more! We truly appreciate your kind words and hope to welcome you back again soon. Warm regards Thomas Stieber Hotel Director
Dear Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your clean and modern room, the air conditioning, and especially the fabulous view of the Neues Rathaus. Our central location near the Thom… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast is really subpar for a 4 star hotel. Rather basic but worst of all by far- the scrambled eggs are horrible- either made of powder or fried on a disgusting oil, or both. Luckily the staff made me scrambled eggs individually, per my request, and it was better. Also the cakes- you can really taste they are cheap with lots of chemicals.
Dear Piotr, Your feedback regarding our breakfast is greatly appreciated. Providing quality meals is an integral part of our guest experience, and we're sorry to hear that our scrambled eggs and cakes did not meet your expectations. We're glad to know that our staff was able to accommodate your request for individually made scrambled eggs, reflecting our commitment to personalized service. Your review gives us an opportunity to reflect and work towards improving our breakfast offerings. We hope to have the chance to welcome you back for a more enjoyable experience in the future. Best Regards. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Piotr, Your feedback regarding our breakfast is greatly appreciated. Providing quality meals is an integral part of our guest experience, and we're sorry to hear that our scrambled eggs and cakes did not meet your expectations. We'r… Show more
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewGood breakfast buffet
Dear Ernst, It's delightful to hear that you enjoyed our breakfast buffet. Providing our guests with a diverse and high-quality start to their day is part of our commitment to exceptional service. We believe that a great day begins with a great meal, and we're proud to have hit the mark for you. Looking forward to welcoming you again to our hotel. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Ernst, It's delightful to hear that you enjoyed our breakfast buffet. Providing our guests with a diverse and high-quality start to their day is part of our commitment to exceptional service. We believe that a great day begins with a … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBreakfast quality very good, perfect location, very nice rooms!
Daily cleaning was not opt-out (4 star standard), but an opt-in.
Dear Bernahrd, It's delightful to hear that you enjoyed our breakfast offerings and found our location to your liking. Your comments on the quality of our rooms are much appreciated. In regards to the daily cleaning service, we understand that preferences can vary among our guests. We strive to cater to these diverse needs and appreciate your perspective. We hope to provide you an even more gratifying stay on your next visit. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Bernahrd, It's delightful to hear that you enjoyed our breakfast offerings and found our location to your liking. Your comments on the quality of our rooms are much appreciated. In regards to the daily cleaning service, we understan… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGood location in the center of Leipzig. Spacious, modern bathroom.
The rooms are very small—just a bit of space around the bed. The seem even smaller since you have to draw the curtains close in front of the nice large windows, since most rooms open onto a mall, with people riding escalators right out side your window. There’s no privacy if you leave the curtains open, so it’s oppressive inside, with only artificial light. There is no coffeemaker or espresso machine in the room, only a water kettle and instant coffee. The breakfast buffet is nice, but there is no decaffeinated coffee option.
Dear Guest, It's great to hear you appreciated our prime location and updated bathroom facilities. Our goal is always to provide a comfortable and enjoyable stay. We understand that you found our rooms a bit smaller than you'd prefer and we apologize if this made your stay less comfortable. We admit, our urban location does pose unique challenges. However we do offer several different room categories to cater all our guests needs. From smaller Standard rooms to larger Jr. Suites that include a Nespresso machine. Also you have to option to book a room with view to the beautiful City Hall. We appreciate your feedback regarding the lack of a coffee maker in the room and the absence of decaffeinated coffee at the breakfast buffet. It's through constructive feedback like yours that we continue to refine our guest experience. Thank you for choosing to stay with us, and we hope to see you again in the future. Best regards. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Guest, It's great to hear you appreciated our prime location and updated bathroom facilities. Our goal is always to provide a comfortable and enjoyable stay. We understand that you found our rooms a bit smaller than you'd prefer and … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe view opens on a bunch of escalators- creepy!
Dear Liliya, We're sorry to hear about your experience regarding the view. Our hotel offers various room types with different views, and we always aim to provide a comforting and pleasing environment for our guests. We hope you will give us another opportunity to offer you a more satisfactory experience in the future. Your feedback is valuable to us and helps us improve. Kind regards. FLORIAN TEICHMANN Rooms Division Manager NH Leipzig Zentrum
Dear Liliya, We're sorry to hear about your experience regarding the view. Our hotel offers various room types with different views, and we always aim to provide a comforting and pleasing environment for our guests. We hope you will give u… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe location was perfect for the purpose I visited Leipzig, which was to explore the Thomaskirche and surrounding area. The room was comfortable, the staff helpful, and the breakfast had a number of great options.
Dear Guest, Thank you very much for your kind words. We're delighted to hear that our location was ideal for your visit to Leipzig and that you enjoyed a comfortable stay with us. It’s great to know that our team was helpful and that you appreciated the variety offered at breakfast. We hope to welcome you back again soon for another great experience! Warm regards Thomas Stieber General Manager / Hotel Director NH Leipzig Zentrum
Dear Guest, Thank you very much for your kind words. We're delighted to hear that our location was ideal for your visit to Leipzig and that you enjoyed a comfortable stay with us. It’s great to know that our team was helpful and that you … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was excellent, with amazing staff there and a great variety of food. Location is perfect; the room and the bathroom were beautiful and comfortable.
The only downside was the reception staff—robotic, unhelpful and unable to answer even basic questions. They clearly need training or replacement. Because of this, I’m lowering the rating. Otherwise, the hotel is impeccable.
Dear Guest, Thank you very much for your detailed feedback. We’re delighted to hear that you enjoyed your stay overall – especially the excellent breakfast, our friendly breakfast team, the comfortable room, and the central location. At the same time, we sincerely regret that your experience with our reception team did not meet your expectations. Please accept our apologies. Your comments are taken very seriously, and we will address this internally to ensure improvements are made. We truly appreciate your honesty and hope to have the opportunity to welcome you again – with a fully positive experience next time. Best regards. Thomas Stieber General Manager / Hoteldirektor
Dear Guest, Thank you very much for your detailed feedback. We’re delighted to hear that you enjoyed your stay overall – especially the excellent breakfast, our friendly breakfast team, the comfortable room, and the central location. At … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified review