Recensioni su NH Collection Frankfurt Spin Tower Questa classificazione esprime la qualità della struttura rispetto agli standard del settore, in termini di prezzi, servizi e infrastrutture. Si basa su un'auto-valutazione della struttura stessa e può aiutarti a scegliere l'alloggio ideale per te!

Dear Daniela, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our breakfast selection and found your room spacious and comfortable. We understand your concern regarding motorcycle parking and regret that we could not meet this need during your stay. While we currently do not have a dedicated space for motorcycles, our team is always happy to recommend nearby parking solutions to ensure convenience and safety. Kind regards, Mohammad AL Abass - Guest Relations NH Collection Frankfurt Spin Tower

Dear Daniela, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our breakfast selection and found your room spacious and comfortable. We understand your concern regarding motorcycle parking and regret … Mostra altro

Dear Michael, Thank you for taking the time to share your experience at NH Collection Frankfurt Spin Tower! It is heartening to read your kind words about our staff. Their friendliness represents the spirit of hospitality we strive to maintain. Your positive comments have been shared with our team to encourage them to continue delivering exceptional service. We look forward to the pleasure of welcoming you back in the future. Best Regards, Fariza Kurbonaliyon Guest Relations Manager NH Collection Frankfurt Spin Tower

Dear Michael, Thank you for taking the time to share your experience at NH Collection Frankfurt Spin Tower! It is heartening to read your kind words about our staff. Their friendliness represents the spirit of hospitality we strive to mai… Mostra altro

Dear Elisabetta, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website. We are delighted to hear that you found our location to be convenient for your needs. We strive to ensure our guests have an easy and comfortable stay, and it's wonderful to know that we were able to provide that for you. Regarding your comments about the breakfast, we sincerely apologize if it did not meet your expectations. Your feedback is valuable in helping us continuously improve our services. We understand the importance of a hearty breakfast to start your day, and we aim to deliver a positive dining experience that matches the rest of our hotel's standards. Thank you for choosing to stay with us. We look forward to welcoming you back and providing an even better experience on your next visit. Kind regards, Mohammad AL Abass - Guest Relations NH Collection Frankfurt Spin Tower

Dear Elisabetta, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website. We are delighted to hear that you found our location to be convenient for your needs. We strive to ensure our guests have… Mostra altro

Dear Valerio, Thank you very much for this incredible review! We are delighted to read that you had such a positive experience at NH Collection Frankfurt Spin Tower. Your positive remarks regarding our hotel's location, breakfast, and staff assistance are genuinely appreciated. It's wonderful to learn that our modern structure and proximity to the central station and fair enhanced your experience. Moreover, we're thrilled that you found the room well-equipped and comfortable for your stay. Our aim is to provide a welcoming and well-serviced environment, and it's heartening to know we met your expectations. We hope to have the pleasure of welcoming you back in the near future. Best regards, Fariza Kurbonaliyon Guest Relations Manager NH Collection Frankfurt Spin Tower

Dear Valerio, Thank you very much for this incredible review! We are delighted to read that you had such a positive experience at NH Collection Frankfurt Spin Tower. Your positive remarks regarding our hotel's location, breakfast, and staf… Mostra altro

Dear David, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website. Your detailed review is valued. The central location of our hotel, as well as its youthful elegance, are indeed some of the aspects we pride ourselves in. We are delighted to hear that you found our rooms comfortably basic and our bed super comfortable. We are sorry to hear about your experience on the last evening of your stay. It is our goal to ensure that all our guests feel welcome and respected at all times. Please accept our sincere apologies for any discomfort caused. We strive to maintain a high standard of hospitality and your feedback is crucial in this regard. We will certainly take your comments into consideration as we continuously aim to improve our guest experience. Thank you once again for your review. We hope to have the opportunity to serve you again in the future. Mohammad AL Abass Guest Relations NH Collection Frankfurt Spin Tower

Dear David, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website. Your detailed review is valued. The central location of our hotel, as well as its youthful elegance, are indeed some of the … Mostra altro

Dear Susanne, First and foremost, thank you for your review! We appreciate your feedback and are sorry to hear that your experience with our breakfast and parking services did not meet your expectations. Our commitment is to provide the best possible service and the highest quality offerings. Our underground car park prices are adapted to our location. Of course, we can also recommend other car parks if required. We hope that despite these concerns, your overall stay at our hotel was pleasant and we look forward to welcoming you back. With kind regards, Mohammad AL Abass - Guest Relations NH Collection Frankfurt Spin Tower

Dear Susanne, First and foremost, thank you for your review! We appreciate your feedback and are sorry to hear that your experience with our breakfast and parking services did not meet your expectations. Our commitment is to provide the b… Mostra altro

Dear Laura, Thank you for taking the time to share your positive feedback about your stay at NH Collection Frankfurt Spin Tower. We are delighted to hear that you enjoyed our modern facilities, the spacious and comfortable room with a beautiful city view, and our convenient location near the fairground. Providing a memorable and comfortable stay for our guests is our top priority, and we truly appreciate your kind words. We look forward to welcoming you back in the future for another excellent experience. Kind regards, Mohammad AL-Abass - Guest Relations

Dear Laura, Thank you for taking the time to share your positive feedback about your stay at NH Collection Frankfurt Spin Tower. We are delighted to hear that you enjoyed our modern facilities, the spacious and comfortable room with a beau… Mostra altro

Dear Danielle, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed the hotel's architecture, the spacious and comfortable room, as well as the stunning view. It would be our pleasure to welcome you back on your next visit to Frankfurt! Kind regards, Mohammad AL-Abass - Guest Relations

Dear Danielle, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you enjoyed the hotel's architecture, the spacious and comfortable room, as well as the stunning view. It would be our plea… Mostra altro

Dear Fabrizio, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website! We are pleased to hear that you found our facilities to be beautiful and functional. However, we regret that the sauna was not in operation during both visits and that there was no indication of this. To avoid any future inconvenience, we would like to inform you that the sauna is normally open from 14:00 to 22:00. However, we can switch it on earlier for you on request. So please do not hesitate to let us know when you next visit. Your feedback will help us to further improve our service and we hope to welcome you again soon, hopefully with a fully functioning sauna. With kind regards, Mohammad AL Abass - Guest Relations

Dear Fabrizio, Thank you very much for taking the time to rate NH Collection Frankfurt Spin Tower on this website! We are pleased to hear that you found our facilities to be beautiful and functional. However, we regret that the sauna was n… Mostra altro

Dear Angelo Alberto, Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed the modern design of our hotel and the view from your room. Regarding the location and prices, we would like to point out that these are in line with our central location and local market conditions. However, we understand that sometimes this does not meet expectations and regret that in this case it affected your stay. Thank you again for your feedback. We would be delighted to welcome you back for a future stay. Kind regards, Mohammad AL Abass - Guest Relation

Dear Angelo Alberto, Thank you for taking the time to share your feedback with us. We are pleased that you enjoyed the modern design of our hotel and the view from your room. Regarding the location and prices, we would like to point out t… Mostra altro

Dear Eleonora, Thank you for taking the time to share your detailed feedback with us. Firstly, we would like to sincerely apologise for the inconvenience regarding the room cleaning and the response of our team. The fact that the cleanliness of the room did not meet the standards we strive for and your complaints were not addressed accordingly is unacceptable. We understand how frustrating this must have been for you and assure you that this is not our usual level of service. We also regret that the handling of your situation at reception and in other areas of the hotel was unprofessional and uncoordinated. We take your feedback regarding the lack of training and the obviously overworked staff very seriously. We are aware that such a service does not meet the expectations of our guests and are working hard to resolve the issues you have raised. We are sorry that we were unable to find a satisfactory solution for you during your stay. However, your feedback is of great value to us as it helps us to take the necessary measures to improve our service. We will discuss all the points raised internally and ensure that such incidents are avoided in the future. Thank you again for your honest words. We hope that you will give us another chance in the future to show you that we have learnt from your experience and have improved our service according Kind regards, Mohammad AL Abass - Guest Relation

Dear Eleonora, Thank you for taking the time to share your detailed feedback with us. Firstly, we would like to sincerely apologise for the inconvenience regarding the room cleaning and the response of our team. The fact that the cleanline… Mostra altro