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  5. Reviews of ARRIVEL Hotel am Bergson - bisher Hotel Neuner

Reviews of ARRIVEL Hotel am Bergson - bisher Hotel Neuner This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bergsonstrasse 13a, Pasing - Obermenzing, 81245 Munich, Germany

#17 of 37 B&Bs and Inns in Munich

Guests' Choice

Review score

Based on 88 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.2

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 30 August 2025

    9.0
    The receptionist lady was extremely helpful
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    It was quite and clean

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The breakfast was bettere years ago

    simple but confortable for few night.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Good place to sleep in Munich without spending a lot.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows and mattress.

    Cleanliness of the room and location.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was an issue upon arrival but the reception staff was friendly and helped to resolve everything, so that was ok.

    Price-quality for the accommodation is ok.

    Stayed in July 2025

  • Reviewed: 17 August 2025

    8.0
    It was very comfortable and definitely worth the money.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The rooms are only cleaned after check-out — during our 7-night stay, they only emptied the trash bin and did not clean the room at all. Proper cleaning is done only once you leave, for the next guest.

    The staff were very friendly, the hotel is really charming, and the breakfast was a 5/5.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    UNUSABLE WIFI, I LITERARY GAVE UP ON USING IT

    Stayed in August 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No one available at the phone, but could manage everything!

    Got room with huge balcony.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Older but good hotel outside of München. Easy to use public transport.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    Good hotel to stay outside of the center of München. Convenient bus stop at the hotel, easy to use public transport. The hotel is older, but was clean. Breakfast available at extra cost, good choice to have an easy start of the day.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    A simple, budget-friendly stay with a great location but limited parking.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything I strongly disliked, but parking could be an issue. The hotel offers very limited spaces out front, so unless you’re lucky enough to find one available, securing a spot nearby can be quite difficult.

    The hotel’s location is a major advantage, especially for those not traveling by car — the bus station is conveniently situated right next to the property. As for the interior, everything was adequate but fairly standard. Nothing particularly stood out, but for the small price, it offers solid value for a short stay.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    9.0
    Nice place
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    No fans or AC in the room. But the owner bought some moveable fans for guests (at the last night of my stay).

    The location is nice, quiet enough in a residential area but close enough to bus stops and the youth library. Many breakfast options and the staffs are friendly.

    Stayed in July 2025

  • Reviewed: 10 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Slightly tired looking room but everything working well

    Got there early and friendly staff contacted manager and we could get in. Quiet location. Easy transport. Great breakfast.

    Stayed in June 2025

  • Reviewed: 22 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking was quite limited and was assigned on a first-come, first-served basis. If it's full, you'll have to find a spot for your car on your own, which was troublesome.

    I spent four nights with my husband during Holy Week. The room was tidy and clean, exactly as shown in the photos. Overall, I found the place to be very clean. We traveled by car, so we didn't use public transportation, but there is a bus stop right in front of the hotel, which I find very convenient. The area was also nice and quiet. Parking was free, although space was very limited. Due to the rush, we couldn't find a parking spot in front of the hotel and had to leave our car two blocks away, which I didn't like. Overall, I would recommend staying there, even for a longer stay.

    Stayed in April 2025

  • Reviewed: 12 April 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    We did meet a staff while exiting the place, but not much interaction. The place really does not have any negatives and it is right next to the police station so you feel really safe.

    This place is away from the City, does not have a lift to go up the floors so a bit tricky with luggage if its heavy. But no complaints as it was quite and we got a good sleep along with a good shower.

    Stayed in March 2025

  • Reviewed: 9 April 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All worked well

    Stayed in April 2025

  • Reviewed: 17 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Soap in the bathroom was empty.

    Good check in after midnight Parking in front of hotel

    Stayed in February 2025

  • Reviewed: 15 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Neuner Hotel is nice and cozy with a good location, right across from the bus stop, which was helpful especially on rainy days as we could just leave to the bus stop seconds before the bus arrived. Staff were very helpful.

    Stayed in September 2024

  • Reviewed: 2 October 2024

    7.0
    Quaint hotel with good location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    pillows could've been more comfortable

    The location was excellent, right next to bus station. Friendly staff

    Stayed in October 2024

  • Reviewed: 8 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Older Style, old bathrooms, the tiling is a horrible greenish brown. The breakfast was okay for the price, rather a narrow selection but quality good.

    Small, family-run hotel in convenient location close to Castle Blutenburg

    Stayed in September 2024

  • Reviewed: 2 August 2024

    9.0
    Professional staff, delicious breakfast, good parking, calm location, but uncomfortable pillows.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were not very comfortable

    Great stay! Professional staff, delicious breakfast, good parking, and a calm location.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    architectural decoration of the house, classic style room, clean but the toilet area is a bit small

    Stayed in July 2024

  • Reviewed: 19 July 2024

    8.0
    Charming and comfortable accommodation.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The duvets were way too hot for the prevailing weather. A thin sheet as alternative would have been useful.

    Excellent selection at breakfast. Staff friendly and helpful.

    Stayed in June 2024

  • Reviewed: 3 October 2023

    8.0
    Feel homey
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cost, warm and clean

    Stayed in September 2023

  • Reviewed: 1 October 2023

    9.0
    Very good choice
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    The pillows were a bit too soft for my taste but this is something very relative :)

    Very nice interior and exterior design of the hotel. The hotel is situated in a very peaceful area, a few steps away from a bus station, from which a bus and later an S-Bahn can be taken to the city ceter. Friendly staff. Clean room. Good and healthy breakfast.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    9.0
    Good hotel in Obermenzing
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights

    Check-in is possible only until 20.30 which comes with the family run business.

    Quiet, family run hotel in the green area of Obermenzing. A bus (56) stops directly in front of the hotel, highway exit is also very close. Convenient location, relaxed nights, no noise. Real suburbian environment. Breakfast is average, it is okay. Do not expect that wide selection of the big hotel chains. Parking is free and convenient, no tight spaces. The owners are kind, flexible and helpful. If you are looking for a relaxed, green place far from the frenzy downtown go for this one! We all like this hotel very much.

    Stayed in August 2023

Showing 1 – 25

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