Car park entrance and exit was very narrow.

Very wide range of wonderful breakfast options of delicious quality. Difficult to beat that.

Stayed in January 2025

The car park charges really excessive. The vehicle was only on site for 2 & half days and I was charged 75 Euro’s. This really spoiled what was a great experience.

The breakfast was excellent.

Stayed in August 2024

We did like everything !

Wunderschön von innen und außen !

Stayed in July 2024

I found the renovation very pleasant. It was like being at home. Ha, no nonsense. 2 years ago the bathroom was renovated after 30 years. Gre Help, sind scheiß hier Alles Mist

Stayed in June 2024

All great

Great location - room views - frustuk fantastico -helpful front desk!

Stayed in June 2024

Super Location, great facilities and very friendly and trained staff

Stayed in April 2024

The shower room was on the small side for the class of hotel and price. The balcony was sparse and austere being very utilitarian in its design and materials (concrete / steel).

The room view was exceptional. The welcome on arrival from the doorman / porter was first class.

Stayed in September 2023

The shower did not produce any cold water during our stay and the coffee maker wasn’t functioning for the first 2 days.

Loved the view and comfortable beds

Stayed in August 2023

We Could not get a light bite to eat or a starter at 9 pm on a Monday evening as all the restaurants were closed. The only option was a large buffet meal which we did not want to do

The Location and the shuttle bus to the train station and the friendly helpful staff

Stayed in July 2023

Basically I expected more from the price. For example, there is no kettle in the room that I find strange for 5* hotel. Or once we ordered the food in the evening with a room service, they promised everything would be ready in 15 min, but we waited more then hour. They were really nice, were sorry for the delay and were giving us two glasses of prosecco for free. Yes, it is good attitude, but I would like to get my food fast snd not sitting in the room hungry for a long time. The water in the swimming pool was not 30 degrees as it promoted in the hotel materials. Actually in the evening it was rather cold. We tried again in the morning, but still was not 30 degrees. So, for my opinion they use their location, that is certainly amazing. However, they need to improve the service.

The location is top. The sea view is amazing. We also enjoyed to stay in spa in the evenings as it was not a lot of people there.

Stayed in June 2023

More than one bottle of water for would have been nice - one a day maybe? ;)

Location and history!! Breakfast was a highlight…

Stayed in July 2023

Same breakfast every day. Bad internet. No vegan milk. No bananas. No berries. USB- plugs did not function.

SPA. The view. Helpful staff.

Stayed in March 2023

the view , my bed

clean, welcoming, nice service and the breakfast

Stayed in January 2023

all in all it was very pleasant. we had 8 months old baby with us and we were hoping the pool would contain an area for kids which was not the case. the pool water temperature was a bit cold for an infant. however, it was already mentioned on the website that it’s 30 degrees C so we already knew it won’t be ideal for our baby. not a complaint, more of a remark for future families.

the location and the room view was amazing!

Stayed in November 2022

The breakfast was great.

Stayed in June 2025

Some staff members are clearly not at the level of a 5 star hotel... 2 examples: 1) During a stay at the sauna, one of the staff members refused me entrance to one of the sauna rooms arguing that the session had already started - however the session had not started yet as the people were currently entering and the room was not full at all (but he let my fiancée to get in despite clearly seeing we were together. Quite a mystery to me to understand the logic of this person...) This was a highly unpleasant and a bit humiliating experience. Crazy to see such a lack of care in his explanation for a 5 star hotel (or even any other hotel)... 2) On the first evening, we decided to have a drink in the "Sky bar" if most of the staff was ok, here again we unfortunately had a negative experience with a rather unfriendly staff member (not pleasant, bit harsh and almost ignoring us when we asked him to come at the table) The restaurant offers are nice but in my opinion way too simplistic for a 5 stars standard. (fine everydays food but nothing fancy on the plate nor in the room atmosphere) - We had a charming staff person here but still we were a bit disappointed by the offer on the menu. Last, more a small details but rather relevant again, when we checked-out the staff member did not ask us if we had a pleasant stay or whatsoever - don't want to be picky here, but such a small attention should be a norm in any hotel to make sure if your guests had a good time (regardless the amount of stars) Please note that we (my fiancée and I)) are both very easy going friendly persons. Hence, if I take the time to write down this comment about some staff members, this is really to highlight that this was clearly negatively marking us.

The view from our room was simply gorgeous Nice breakfast Very pleasant staff at the wellness center - truly enjoyed my experience here! Overall good staff with few exceptions (see next section)

Stayed in February 2024

The staff is not too kind and not too forthcoming. We don't really understand what 5 stars are about. Maybe there could be 5 stars here in 90 years but not in 2024. Neither in terms of interior nor the fact that not all the lamps that are in it work in the roomThe smell of entering the room as a nursing home as a medical institution. From counting you have to reckon with some kind of mystical tax of 14.80 euros Which we hadn't been warned about before. Staying in other hotels nearby such tax was not paid.

View of the Sea. Great breakfast.

Stayed in January 2024

Staff were neither good or bad. Service certainly didn't feel special in anyway. Room was too hot. Room was located literally right next to the elevator shaft which was noisy! Had to wait a long time for elevators in morning. No irons in room, apparently this is due to the high floors which sounds reasonable... However, I was travelling for a conference at Hansmesse and needed an iron for my suit/shirts so a frustration. Other option was from 8eur an item to iron. The hotel did not reply to the question I sent them regarding travel from train station to hotel.

Beautiful location: incredible views of the sea. Great breakfast. Close to Warnemunde station.

Stayed in May 2023

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Stayed in August 2025

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Stayed in July 2025

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Stayed in April 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in June 2024