Palaisplatz 1, Neustadt, 01097 Dresden, Germany
#41 of 104 hotels in Dresden
Guests' ChoiceBased on 245 hotel reviews
8.4Cleanliness
8.9
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 29 August 2025
Jürgen
GermanyNice hotel, close to the city, very clean and modern.
Stayed in July 2025
Reviewed: 23 August 2025
Igentiluomo
BelgiumThe fact that they don't have minibar bridges in the rooms.
The staff and the bar.
Stayed in July 2025
Reviewed: 12 August 2025
Alina
GermanyLocation is very convenient. Several trams run in different directions. It was quite, I assume the room isolation was good. Good blackout curtains, nice big bed with many pillows of all variants.
Stayed in July 2025
Reviewed: 20 June 2025
Emma
GermanyWe asked to borrow an iron on the night we arrived and supposedly they were all in use but they would ensure housekeeping put one with an ironing board in our room as soon as one became available. This was the case for 3 days until my partner asked again and they finally lent us one which was used by hotel staff which he then brought up himself. Annoying when it is a facility they offer and one needs to re-iron something which has become crushed in a case, which is needed for a business meeting or a special dinner. The cleaner also did nothing in our room at all whilst we were staying. Our room was really small.
The location, a comfortable bed
Stayed in May 2025
Reviewed: 18 June 2025
George
United KingdomBreakfast too expensive - there are several places very close by for much cheaper breakfasts. Room too small. Parking too expensive. We belatedly realised we could have parked across the road for considerably less. There were plenty of spaces available there.
Good location near to both old and new towns. Excellent public transport available. Smart looking hotel with a nice bar. Friendly staff. Comfortable king size bed.
Stayed in June 2025
Reviewed: 4 April 2025
Julian
United KingdomWould have liked tea/coffee making facilities in room.
Good location
Stayed in April 2025
Reviewed: 2 April 2025
Jorg
AustraliaRooms smallish
Perfect location
Stayed in March 2025
Reviewed: 18 March 2025
Clemens
AustriaGood location, friendly staff
Stayed in March 2025
Reviewed: 12 January 2025
Nelme
GermanyThe lounge was a bit dark in the evening and the rooms could do with a small bar fridge.
The hotel was comfortable and staff friendly. It was Christmas and the service was great, the lounge area clean, lovely decorated and cosy for playing games. The beds were the best in any hotel we stayed in for a long time. Excellent cocktails! The location was close to the station for us and a short 15min walk to the old town.
Stayed in December 2024
Reviewed: 4 January 2025
Mariia
ArmeniaMy friend and I bought breakfast at the hotel because it's Sunday. However, we expected a greater variety of dishes, such as scrambled eggs.
The hotel is located near the city center and main sights. The room was slightly small but cozy. Comfort lobby zone to spending time there.
Stayed in December 2024
Reviewed: 3 January 2025
Francesca
NetherlandsNothing all was good.
The room was small but had everything, was spotless clean, and the bed was super comfortable. The location of the hotel is very convenient, just 20 min walk from the old city centre. The breakfast was good and varied. The car park is a little pricey but convenient. The entrance to the car park is in the road behind the hotel and a little difficult to find. Overall, good value for money and cozy hotel.
Stayed in December 2024
Reviewed: 29 December 2024
Dimitrios
GreeceSmall rooms, not much space to move around or open suitcases
Nice and clean hotel, modern design at the lobby
Stayed in December 2024
Reviewed: 16 December 2024
Pinar
Germanyroom
Stayed in December 2024
Reviewed: 12 December 2024
Evgeniya
LuxembourgNice place, good location.
Stayed in September 2024
Reviewed: 10 December 2024
Daniela
GermanyThe room was very small, but clean and sufficient for our stay.
Stayed in November 2024
Reviewed: 4 December 2024
Ian
United KingdomThe rooms were not very big, there are no tea / coffee facilities in the rooms.
It was convenient to Dresden Neuhaur station. It was located across the bridge so about 15 min walk to the main old town area. The foyer was nice and welcoming seating area with reasonably priced bar.
Stayed in November 2024
Reviewed: 19 November 2024
Dan
United KingdomBreakfast was good but a couple euros overpriced.
The friendly staff at reception and breakfast. The colour turquoise. The showers rotating head with great power and heat. The location in relation to my plans. Smoking area. Comfort of bed.
Stayed in November 2024
Reviewed: 14 November 2024
Janos
BelgiumLocation, friendly staff, good breakfasr
Stayed in November 2024
Reviewed: 3 November 2024
Steph
AustraliaVery pleasant as a solo traveller to sit in the lounge/bar in the evening, have a drink, read a book, and chat with other travellers.
Stayed in November 2024
Reviewed: 28 October 2024
Oana
RomaniaBreakfast could have had a wider range of warm dishes beside only boiled eggs. With a lengthy schedule, we could have used some more protein in the morning. As such, the price is a bit steep for what is offered.
Room was exceptionally clean, bed very comfortable, a lot of well-placed plugs. Location was also very good, a quick trip by tram into the centre, and walkable from Neustadt area. A safe and well connected area, with plenty of great restaurants accessible on foot, but also quiet. Neustad Bahnhof is also accessible on foot, which is great for travellers who come in by train (most DB trains make a stop there).
Stayed in October 2024
Reviewed: 28 October 2024
Nur
Singapore- Hotel is hard to find at night as the surroundings are dark. - No water bottles or kettles in the room. - Quality of cleanliness / daily cleaning can be better improved. My cups were not washed and side of the bed that I was not using was dusty. Cleaners could have done basic cleaning in the room and toilet instead of just changing the towels. - Room was too small. Cannot open up the luggage
- Room was easy to maintain and area was safe and easy to get around to
Stayed in October 2024
Reviewed: 28 October 2024
S
BelarusThere was no warm food at breakfast, just slices, bread, cereal, yoghurt, pastries, some fruit
Great location, clean comfortable rooms, good service
Stayed in October 2024
Reviewed: 16 October 2024
Ágoston
HungaryThere was no iron, and no table for working But all together it is a nice and good place
The staff is extreamly helpful and kind
Stayed in October 2024
Reviewed: 20 September 2024
Tjip
United StatesThe price of breakfast is expensive (18 euros in 2024) for what you get.
Convenient location: a short walk from the Dresden-Neustadt train station in one direction and Dresden's old town in the other. There are also a range of dining options nearby. The hotel itself is modern, clean and efficient.
Stayed in September 2024
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