Reviews of Motel One Dresden am Zwinger This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Postplatz 5, Altstadt, 01067 Dresden, Germany
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewComfortable room and efficient bathroom. In an excellent central location. Bar area modern and attractive. Breakfast varied and good. Was great to sit in the air conditioned bar during a heatwave while the city festival was on.
Nothing. But the view south of the hotel is bleak ( courtesy of the RAF ), and now resembles a 21st century city.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWell located in heart of the old city - Excellent breakfast
Rooms are a little small but comfortable
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewWar alles super.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff especially Pip were excellent very friendly and willing to help. Breakfast was good
The room had no drawers There was a large chair that wasn’t needed so they could take that out and fit some drawers in The only other thing was it needs a kettle with cups and spoons
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff were fantastic and location was excellent
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat Location
Rooms are very small and they don’t have a lot of amenities e.g no fridge, no coffee machine and very little space for your personal belongings
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe room is small but functional, great if you don't plan on spending your day in the hotel. Very central location, easy to get to places. Breakfast was fairly good, even with decent options for vegans.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewExceptional location very close to the town center. Clean and modern.
No tea/coffee kettle in the room. Parking was limited and could not be reserved - we had to find other parking solution for the first might. Breakfast is certainly not worth it - you can find much better options close by.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewNo worries! Real nice Hotel.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThey had the most comfortable bed I have ever slept on.
There was no bar fridge in the room. In a hotel without a restaurant this is really necessary.
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewGreat for solo travelers. Nice staff, great breakfast. Location is awesome. Beautiful design. I’ll be back.
Can’t think of as anything.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewSmall room but comfortable
Lobby is fantastic Breakfast is fantastic
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewLocation and comfort
Dear Anthony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Mannel Guest Relations and the team at Motel One Dresden am Zwinger
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe breakfast is excellent and the staff are very helpful. Great value for money. It is exceptionally clean.
Nothing
Dear Susan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Mannel Guest Relations and the team of Motel One Dresden am Zwinger
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewThe location is centrl and they have a bike rack in the parking lot.
The reception desk staff is a bit overwhelmed and gave me the wrong room (one that was already occupied)
Dear Marcus, Thank you for the overall great review of our hotel! I am very sorry that you were checked into the wrong room and hope the issue was resolved quickly. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Mannel Guest Relations and the team of Motel One Dresden am Zwinger
Dear Marcus, Thank you for the overall great review of our hotel! I am very sorry that you were checked into the wrong room and hope the issue was resolved quickly. We are glad that you enjoyed your stay and hope to see you again very so… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewNone-cooperative staff. Overprized. Stay away.
Complaint handling.
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with your stay and that we did not provide the attentive and supportive service you should expect from us. Your comments about complaint handling and pricing are important to us, and we take them seriously. We would greatly appreciate the chance to learn more about your experience so we can address it directly and ensure this does not happen again. We hope you might consider giving us another opportunity in the future to show you that we can do better. Kind regards The team of Motel One Dresden am Zwinger
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with your stay and that we did not provide the attentive and supportive service you should expect from us. Your comment… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewThe stuff at the front desk
Dear Guest, Thank you for your feedback. We’re pleased to hear that you enjoyed most aspects of your stay with us. At the same time, we’re very sorry that your experience with our front desk team did not meet your expectations. To help us understand and improve, we would greatly appreciate if you could share more details about what didn’t meet your expectations. This will allow us to address it directly with the team and ensure we provide the level of service we aim for. We hope you’ll give us the opportunity to welcome you again and to show you our usual standard of hospitality. Kind regards The team of Motel One Dresden am Zwinger
Dear Guest, Thank you for your feedback. We’re pleased to hear that you enjoyed most aspects of your stay with us. At the same time, we’re very sorry that your experience with our front desk team did not meet your expectations. To help us … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewThe staff is very friendly and the breakfast very nice.
Our room was tidy. No fridge, no water glasses, no water boiler or coffee in the room.
Dear Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our central location, the friendly team, and our breakfast – and that your room was tidy and met your expectations for cleanliness. We understand your wish for additional amenities like a fridge or coffee maker. Our room concept focuses on modern, functional design and sustainability, which means we deliberately keep the setup minimal. However, we offer freshly prepared coffee and drinks in our lobby bar to make your stay as comfortable as possible. We’d be happy to welcome you back on your next visit to Dresden and show you the strengths of our concept again. Kind regards The team of Motel One Dresden am Zwinger
Dear Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our central location, the friendly team, and our breakfast – and that your room was tidy and met your expectations for cleanliness. We under… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewAll well nigh perfect as is usually the case with Motel One
An underground parking facility with an EV charger would have been very useful
Reviewed: 22 June 2025 · Stayed in June 2025
Verified review