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  5. Reviews of Mercure Hotel Trier Porta Nigra

Reviews of Mercure Hotel Trier Porta Nigra This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Porta Nigra Platz 1, 54292 Trier, Germany

#25 of 44 hotels in Trier

Guests' Choice

Review score

Based on 331 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.7

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 September 2025

    8.0
    Great location lovely room and fantastic view
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Price for breakfast is over 23,00 euro per person. If you only want a coffee and a bread roll that too much. Dinner not available as kitchen was closed at 20:00. Not ideal.

    The location was top. We can to see the Porta Nigra and it was there once we opened the window. Car parking underneath the hotel. Lovely that the hotel has extras like toothbrushes.

    Stayed in September 2025

  • Reviewed: 27 August 2025

    7.0
    Very good option if you don’t expect much from the hotel itself.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very limited outdated dining or bar options in the hotel.

    Exceptional location. Very close walking distance to all attractions and shopping.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could have had a room with a better view. We overlooked a side street

    Exceptional location.right in the city centre. Staff were bi-lingual and very accommodating. Roomscery clean and comfortable . We didn’t have breakfast as'at €23 we thought it expensive however local cafes were close by.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    9.0
    amazing view, nice bed
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    the view was amazing

    Stayed in August 2025

  • Reviewed: 13 August 2025

    9.0
    Awesome position, excellent facilities!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Opening the curtains and seeing the Porta Nigra right opposite

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Location is great. Room quite spacious and very clean bathrooms. Also good for travellers who rely on public transport as several bus stops closeby.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Steep underground car park car bottomed out. Struggled to get a space in outdoor car park.

    Stayed in July 2025

  • Reviewed: 3 August 2025

    8.0
    Good Location, Big room, comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast a bit expensive

    Good Location, big room. Parking.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    8.0
    Very good
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and comfort

    Stayed in May 2025

  • Reviewed: 28 July 2025

    7.0
    Best times are behind for this place.
    • Family with young children
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is quite old. Some walls repainted but bathroom old with some molds in the difficult places, old furnishers and slowest elevator in the world. Very average breakfast.

    It is in the city center.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Positioning of beds lamps on bed head board.

    Location.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Wonderful location to visit Trier
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were quite dated, kept hitting head on bedside lamps which were placed over the bed at head hitting height! Bath had marks in it, not cleanliness but rust

    Location was superb, opposite the pinta negra , breakfast was excellent too. Lobby was nice and good that there is parking (albeit not that cheap) on site and you can park till 5pm on your departure day

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Best location and staff help was ideal.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights

    Nothng.

    Everything was wonderful. What I liked most was that I did not have someone come in my runoom to clean every day. I run a household and i kept my room clean.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    9.0
    Good location, old hotel.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The whole vibe it's that this is a late 1990 hotel. Old and outdated furniture. The bathroom definitely it's a mediocre quality with water leaking inside when you shower. Another thing that I felt that it's missing from the room, a fridge. For hot summer days this is a essential. Definitely you should consider bringing the hotel in 2025.

    The location of the hotel it's absolutely perfect, in city center across the Porta Nigra. Restaurant, shops and supermarkets within 5 minutes. The room was super spacious and the most important the reception staff was super friendly and super professional.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    9.0
    Trier is a lovely city with lots of interesting sites and good restaurants and bars/coffee shops
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is expensive

    Very close to the main streets and the porta nigra

    Stayed in July 2025

  • Reviewed: 24 June 2025

    8.0
    Convenient to arrivals on public transport for visiting city centre
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor a bit dark and ambiance of an ageing hotel.

    Very good location. Spacious room. Helpful at reception.

    Stayed in May 2025

  • Reviewed: 18 June 2025

    8.0
    Perfectly placed for a visit to Trier.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much to dislike. Why on earth would you put reading lamps right over the middle of the beds. Could hardly sit up and read or watch TV.

    The location opposite the Ponta Nigra was wonderful. We opened our bedroom window are it wax right there in front of us. It had a perfect underground car park where our bikes were safe. The beds were really comfortable and so were the pillows. We didn’t include meals as the town was only a very short walk away. The staff were friendly and helpful.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Comfortable hotel with easy access to all the main sights
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Gloomy lighting in the bedroom. I do not understand why some hotels think it is nice to have subdued lighting. Fine, but at least have some bright lights so people have the option.

    Huge comfortable double room. Staff were efficient and friendly. About 10 minutes walk from the train station and walkable to all the main archaeological sights.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smart TV not connected to the internet, so can’t use any features. Bathroom a bit dated and poor design for shower.

    Convenient but quiet location

    Stayed in June 2025

  • Reviewed: 11 June 2025

    9.0
    Returning to Trier for more exploration
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I couldn’t justify the morning breakfast cost although it would have simplified my trip.

    Fantastic location- close to the train station, all the ancient city sights, lots of restaurants nearby, even a good grocery store, nice morning coffee. The staff was so helpful with my bicycle. I loved my extra large room- it was comfortable and bathroom nicely updated. It was a Holy Week, so had a chance to attend Mass at the Cathedral— beautiful service, choir/string orchestra/organ playing Haydn & Mozart sacred music. Very special trip!

    Stayed in June 2025

  • Reviewed: 4 June 2025

    9.0
    We truly enjoyed our stay even though the room wasn’t perfect.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower was marginal. In addition, shower wall grouting appeared moldy. Room had insufficient places to open luggage for two people.

    Breakfast was superlative. Staff very friendly and courteous. Overall room size was good.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    9.0
    A wonderful location convenient for all amenities and an excellent view from the breakfast room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Our stay started well as the room was available even though we arrived a couple of hours early. The breakfast choice was excellent and the view of the Porta Nigra made for a very good start to the day. Overall a very comfortable hotel in easy walking distance of the train station and all the facilities of Trier.

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I think it's an expensive hotel compared to what it offers. There's no minibar.

    Location and room

    Stayed in April 2025

  • Reviewed: 25 May 2025

    9.0
    Excellent hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The beds were a bit too soft for my liking - but I admit that this is personal preference.

    Comfortable and clean, within walking distance of the Trier Central Station and marketplace. The breakfast is excellent, and the breakfast room has a view out towards the Porta Nigra ("The Black Gate" - the old city gate, dating back to Roman times).

    Stayed in May 2025

Showing 1 – 25

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