Reviews of Best Western Plus Hotel Dresden City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Melanchthonstrasse 2, Neustadt, 1099 Dresden, Germany
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe lightining in rooms was too dim. No main light in one room. There was no fridge.
Dear Iona, thank you for your feedback to the lightning in the room. We will consider this in our room planning. Fridges are available in our superior rooms, we recommend to book these instead of a standard room if you are looking for a fridge. Unfortunatley in all of our family rooms are no fridges but if you have something you want to keep cool, you can give it to our staff and they will store in the fridge at the bar for you. BEST regards from Dresden
Dear Iona, thank you for your feedback to the lightning in the room. We will consider this in our room planning. Fridges are available in our superior rooms, we recommend to book these instead of a standard room if you are looking for a fr… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe property was clean and the staff was very friendly. They always answered my questions and were always in a good mood!
There are no negatives!
Dear Cornelia, Thank you for taking the time to give us feedback on your stay. We are more than thrilled that you enjoyed your stay with us so much and would be delighted to welcome you back again. BEST regards from Dresden
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGreat location, great staff, clean
Cleaning policy confusing
Dear Susan, Thank you for your positive review. We are pleased that you appreciated the location, the staff, and the cleanliness of the rooms. We would be happy to explain our room cleaning service to you. To save resources, we have introduced room cleaning on request. There is a QR code in your room that allows you to request either a complete cleaning or individual components. You can do this for every day or select individual days. Our staff will be happy to assist you with this as well. BEST regards from Dresden
Dear Susan, Thank you for your positive review. We are pleased that you appreciated the location, the staff, and the cleanliness of the rooms. We would be happy to explain our room cleaning service to you. To save resources, we have introd… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean, easy parking. Everything works.
Dear Kyrkkö, thank you so much for your positive feedback. We are happy that you enjoyed your stay with us. We hope to see you again! BEST Regards from Dresden
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewNice clean and easy.
Nothing
Dear Leon, thank you very much for your feedback. We are glad that you had a good time in Dresden! BEST regards from Dresden
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewClean and spacious room. Very good bathroom with a bathtub. Very quiet. Good bed.
It would be nice to have a safe in a room.
Dear Igor, thank you very much for your positive feedback. We are happy that you enjoyed your stay in our hotel. Yes we dont have safes in our rooms but you can use safes at the reception for free. BEST regards from Dresden
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewQuiet, good location
Very expensive breakfast
Dear Wim, thank you for your feedback. Your Best Western Plus Hotel Dresden City Team
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewVery nice bedroom, good bathroom and shower. Underground parking for motorcycle. Very good breakfast
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewLocation, spacious room
Nope
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewVery good breakfast, hotel is within walking distance from old town and Neustadt. Tram stop is very close to the hotel. On street and underground parking, so no problem with parking spot even arriving late.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewNice hotel in the quiet neighbourhood, not far from the old town and from the shops and restaurants area of Neustadt. Good breakfast. Comfortable bed.Rooms are spacious and clean.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewAmazing location, walking distance to attractions, restaurants and shops. Rooms are big with kettle and complimentary coffee tee and water which is a really nice, especially if you arrive late.
No bad topics
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in March 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewDecent location and could walk to most of the major attractions in Dresden. The parking garage option was helpful and appreciated. The area was fairly quiet in the evening hours.
They were cleaning the windows and knocked on our door at 8:30 to see when they could come in. It was the morning we were checking out. We said we were leaving for breakfast in a few minutes. Twenty minutes later they were back to clean the windows. This felt very pushy and impolite. I was still getting ready and had to hurry to leave the room.