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Reviews of Hotel Marco Polo

Bremer Platz 36, 48155 Münster, Germany

#101 of 131 hotels in Münster

Guests' Choice

Review score

Based on 126 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    7.8

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 27 August 2025

    9.0
    Nice room. Friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    They let us in early and allowed us store our backs.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel quite basic. Maybe some pictures on wall would have made it feel more comfortable.

    Spacious room. Fridge in room Friendly and helpful staff. Very close to train station.

    Stayed in August 2025

  • Reviewed: 22 July 2025

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    The room’s tiny, to be honest

    The team’s super friendly and always ready to help you out

    Stayed in May 2025

  • Reviewed: 14 July 2025

    9.0
    Warm welcome, clean, comfortable and a lovely breakfast.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    Warm welcome, clean, comfortable and a lovely breakfast. Great location to walk into town or down to the harbour.

    Stayed in July 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The hotel is next to the (noisy) Münster Hauptbahnhof. Rooms at the backside of the hotel are overlooking the rail tracks. Sound insulation is good, as long as you keep the windows closed you barely notice it.

    Convenient hotel next to the station. Very friendly staff, clean rooms, good value for money.

    Stayed in June 2025

  • Reviewed: 4 May 2025

    8.0
    A cheap and spacious hotel in a not-so-good neighborhood.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    The shower had mould at the lower edges of the shower doors. There was loud noise on the street in the early morning - I was on the third floor, so it was okay, I could sleep, but I still heard it (one night, I used earplugs - but I am sensitive). (But this might be restricted to April/May.) People should be aware, that in the street you'll see (young) homeless people spending the later mornings and early afternoons. In the area around the train-station it is likely that you will be approached by people begging.

    The room was way larger than I am used to nowadays. For a single room, it was really spacious; very nice to spend some time there to relax in the afternoon. The bed was comfy. The staff was very friendly. The location is close to the city center, I walked some days; directly at the train station, one can also rent a bike, and I did that, too. There is also a medium-sized grocery store, which has long opening hours.

    Stayed in May 2025

  • Reviewed: 25 April 2025

    8.0
    Great stay, but the late check was difficult
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The late check-in was a disaster. The reception isn't open in the evening and the late check in procedure is very strange. When I arrived I had to call them to get to know my room number and the keys were in the door. I could barely hear what the person on the line was saying because of low audio quality. The information message about the late check in is not very clear and is difficult to understand. Instead of writing that the keys are behind some cleaning label you could just write that the keys are in the door. Also, it would be better if you sent the room number with clear check in instructions in advance via booking.com chat. There is also a lot of confusion with the room number because you say that it's 2.2 with a dot in the middle, but on the door it's written 22 (twenty two), there's no dot in the middle. Twenty two and two point two are two different things, you shouldn't confuse it. It seemed that even the person at the late check-in didn't know the room numbers and had to consult someone else about it

    I liked the breakfast which had a great variety. The staff was very friendly and helpful. The location is great and is close to the main train station. The room was modern and spacious

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Hotel quite simple but most things are present.
    • Business trip
    • Solo traveller
    • Superior Double Room (barrier-free)
    • Stayed 2 nights
    • Submitted via mobile

    The street in front of hotel quite dirty and rubbish everywhere.

    Stayed in April 2025

  • Reviewed: 25 March 2025

    7.0
    Good value for money, not the best neighbourhood, but close/walking distance to all hightlights
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The neighbourhood was a bit sketchy, nothing strange happened, but as a female travelling alone I did not always feel very comfortable. Besides this, there was a lot of noise coming from the street and since the windows do not block out a lot of noise, definitely take your earplugs if you want to sleep.

    It was fine, nothing special but it served it’s purpose. Room was clean, a bit outdated but since I was only there to sleep this didn’t matter. Good value for money. Staff was friendly and helpful, breakfast was expansive also for any dietary requirements. Location looking at distance from the train station, city centre and city harbour was good, all within walking distance.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Put at least a kettle in all rooms

    Location

    Stayed in March 2025

  • Reviewed: 16 December 2024

    7.0
    Good
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights

    Although the location is ideal on paper the street attracts some sketchy people in the evenings and early mornings.

    The facilities were fine and the room was clean. Perfectly fine for a short stay in Münster. Ideal location, next to the train station and on the edge of the old city center.

    Stayed in December 2024

  • Reviewed: 1 September 2024

    8.0
    Fantastic location, great breakfast, friendly staff. The room was basic but had everything needed. We slept very comfort
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything needed was there, good breakfast, could even get oat milk! And nothing beats the location! They also stored our luggage next day.

    Stayed in August 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of waiting and looking for the people who work there in the morning.

    Good bed, clean room. Location.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There were drug addicts around in the street where the hotel is located. But it was close to the train station and also to the city center.

    The room was very spacious and the staff were very friendly.

    Stayed in July 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pleasant if unexceptional. Paid overnight parking across the street. Location is good, in a lively area with cafes and restaurants and a multi-ethic population. Elevator.

    Stayed in May 2024

  • Reviewed: 7 June 2024

    9.0
    Great hotel near Bahnhof and Zentrum
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is clean and my room is comfortable. It is near Bahnhof by walking (~15min). Close to Zentrum with cafe and restaurants nearby.

    Stayed in March 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Area is a little rough at night.

    Location, bfasts, clean and comfortable.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Close to the station a clean hotel.
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Due to the proximity to the station it was very loud throughout the night. The TV did not work.

    Clean hotel very near to the main station.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The street in which the hotel is located attracts a strange crowd. Very sketchy. I can imagine female travellers will not feel safe.

    Surpisingly comfortable room. The staff was also extremely friendly!

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Good value for the money
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The neighbourhood was not the friendliest but we didn’t have any problems

    The place was clean, quiet and pretty close to the city center

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Clean place to stay very close to the train station,
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Noisy outside until about 10:30/11 pm.

    Close to the train station, clean, friendly staff.

    Stayed in April 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Super close to the main station, the center and shops which is all a plus however we were 2 female travels and the street itself did not feel quite safe to us.

    Nice big clean room, fridge, welcome bottle of water, enough towels etc.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    If I went to Münster on an another business trip, I would come back :)
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    In the same street there is a sketchy spot (i believe there is a poker store). I didn´t go out during the night, so I had no problems.

    Room was spacious, comfortable and most importantly super clean. Breakfast had everything needed, and the waitress was really friendly. As for the location, it is really convenient next to the train station, also there are many restaurants or snack places. Also, the staff was really friendly and polite. They helped me with all my needs.

    Stayed in February 2024

Showing 1 – 25

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