Reviews of Hotel Luca
Hauptstr.11, 91282 Betzenstein, Germany
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAlways clean, serviceminded and great breakfast. We will return 😄🙏
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReally good breakfast
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewTasty breakfast, good location near to main roads, very clean apartments
Thank you. Maybe we'll see each other again
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewThis is a very nice hotel with a cozy room and friendly staff. The room is perfectly clean. Excellent breakfast with a large selection of dishes.
Nothing
Thank you very much, I am very pleased that you were satisfied with everything. I hope that we will see each other again.
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewReviewed: 14 October 2024 · Stayed in October 2024
Verified reviewVery cosy place, actually paradize after long road. And breakfast was so delicious!
Thank You
Reviewed: 14 October 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewSecond time here, still great!
-
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewGreat Family Room and superb breakfast. Very friendly owners
Thank you :-)
Reviewed: 7 August 2024 · Stayed in August 2024
Verified reviewAmazing host, room and breakfast
Thank you so much. 🤗
Reviewed: 6 August 2024 · Stayed in July 2024
Verified reviewnice guest house with great breakfast. Nice and friendly hosts. Next to the hotel there is an observation deck with a view of the city.
There is a chapel with bells right next to the hotel. This might disturb the sleepyheads)
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewAll was fine , some problem with payment by VISA , whoich is not accepted , but thanks to owner - fast resolved
Thank you.
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewLovely, family run hotel. So friendly and very helpful. There was a wide variety of breakfast options. Beautiful surrounding area
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewNice and clean place with good communication to the highway. Good service, nice breakfast.
Lack of AC.
Reviewed: 4 July 2024 · Stayed in July 2024
Verified reviewThank you for visiting us and I am very glad that you liked it. We are waiting for you.
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewThe room was compact but clean and comfortable. Very friendly and helpful staff. Lovely breakfast with wide variety of choice. Also a choice of cooked breakfast. The bed was very comfortable.
The room was close to the main stairs and the noise of footsteps could be heard quite clearly till fairly late into the night. The shower water did not heat up a lot. So I had to make do with a lukewarm shower.
Reviewed: 4 May 2024 · Stayed in May 2024
Verified reviewGreat breakfast. Very friendly host.
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewliked everything very much. good breakfast host of services.
❤️ Vielen Dank.!
Reviewed: 2 October 2023 · Stayed in September 2023
Verified reviewNice and quiet place.
Thank you :-)
Reviewed: 18 September 2023 · Stayed in August 2023
Verified reviewVery nice location for a short rest stop while travelling north from Italy to Denmark. Close to the highway. Nice little town. Staff really helpful and breakfast was superb ... The kids loved the caramels at the reception :-)
An elevator for the luggage would have been good...
Thank you very much. Because of elevator.. I would also have wished, but unfortunately no permit due to lack of space :-)
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewExceptionally well managed clean little hotel in the heart of Frankonian Switzerland! We enjoyed our stay very much, there were absolutely no downsides. All top amusements and sights of the region are within 20 minutes drive. Betzenstein town itself is also a nice place to spend few hours.
thank you 🤗🤗
Reviewed: 8 September 2023 · Stayed in August 2023
Verified review