Opiniones del Leonardo Boutique Hotel Berlin City South Esta es la clasificación por estrellas oficial que una tercera parte independiente, la Hotelstars Union, ha otorgado al alojamiento. Para ello, se compara el alojamiento con los estándares del sector y se puntúa en base al precio, las instalaciones y los servicios que ofrece. ¡Usa la clasificación por estrellas para elegir tu estancia!

Dear Miquel, Thank you very much for your review. We are delighted to hear that you enjoyed our breakfast offering at Leonardo Boutique Berlin City South. In terms of location, we understand your perspective and appreciate your feedback. For your future visits, you might consider our sister hotels located in the city center for a different experience. We look forward to welcoming you back. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Miquel, Thank you very much for your review. We are delighted to hear that you enjoyed our breakfast offering at Leonardo Boutique Berlin City South. In terms of location, we understand your perspective and appreciate your feedback. F… Mostrar más

Dear Helga, Thank you very much for taking the time to share your impressions. While I’m glad you enjoyed the vibrant atmosphere in our hotel, I am truly sorry and concerned about the cleanliness issues you described. Please accept my sincere apologies, this is absolutely not the level of hygiene we strive for, and I understand how upsetting this must have been. In situations like these, our reception team is available 24/7 and always ready to assist. We regret that we were not made aware of the issue during your stay, as we would have done everything possible to resolve it immediately and ensure your comfort. Your feedback has been shared with our housekeeping leadership team, and a thorough follow-up is already underway. We would greatly appreciate the chance to welcome you back and restore your trust in our service. Warm regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Helga, Thank you very much for taking the time to share your impressions. While I’m glad you enjoyed the vibrant atmosphere in our hotel, I am truly sorry and concerned about the cleanliness issues you described. Please accept my since… Mostrar más

Dear Juan, Thank you for your review. We're pleased to hear that you appreciated the quietness and our 24-hour bar. It's also good to know that our bathroom cleanliness met your expectations. We look forward to welcoming you back to the Leonardo Boutique Berlin City South in the future. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Juan, Thank you for your review. We're pleased to hear that you appreciated the quietness and our 24-hour bar. It's also good to know that our bathroom cleanliness met your expectations. We look forward to welcoming you back to the Leo… Mostrar más

Dear Patricia, We sincerely appreciate your positive feedback. It's delightful to hear that you found our rooms comfortable and modern, and our service to your liking. We hope to have the pleasure of welcoming you back to Leonardo Boutique Berlin City South soon. Sincerely, Katrin Kraske, Guest Relations Manager Cluster East

Dear Patricia, We sincerely appreciate your positive feedback. It's delightful to hear that you found our rooms comfortable and modern, and our service to your liking. We hope to have the pleasure of welcoming you back to Leonardo Boutiq… Mostrar más

Dear Seliester, Thank you for taking the time to provide your feedback. We're pleased to hear that you found the Leonardo Boutique Berlin City South clean and comfortable. We apologize for any inconvenience caused by the stairs. We'll take note of your feedback and strive to make your future visits even more comfortable and enjoyable. We look forward to welcoming you back soon. Sincerely, Katrin Kraske, Guest Relations Manager Cluster East

Dear Seliester, Thank you for taking the time to provide your feedback. We're pleased to hear that you found the Leonardo Boutique Berlin City South clean and comfortable. We apologize for any inconvenience caused by the stairs. We'll tak… Mostrar más

Dear Aurore, It is delightful to hear that you enjoyed our breakfast spread and found our rooms to be modern and comfortable. We are equally pleased that our friendly staff contributed to a positive overall experience for you at Leonardo Boutique Berlin City South. We do acknowledge that our location may not be ideal for everyone, especially those who wish to be in the heart of the city. However, our proximity to BER airport often serves as a convenient location for our guests. For your future visits, you may want to consider our sister hotels such as the Leonardo Berlin in City West, the Leonardo Berlin Mitte in City Mitte, or the Leonardo Royal Berlin Alexanderplatz in City East. These options might provide a more city-centric experience. Thank you once again for sharing your feedback. We hope to welcome you again, either here or at our other locations. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Aurore, It is delightful to hear that you enjoyed our breakfast spread and found our rooms to be modern and comfortable. We are equally pleased that our friendly staff contributed to a positive overall experience for you at Leonardo B… Mostrar más

Dear Maria, It's pleasing to hear that you found our hotel to your liking and appreciated the quality of services we offer. Your kind words about our staff, breakfast, and the comfort of our rooms are truly appreciated. Your feedback regarding the room lighting and the suggestion for Smart TVs and double beds is noted. We're always looking to improve our guest experience and your input is valuable. Thank you once again for choosing our hotel for your stay and for taking the time to share your experience. We look forward to welcoming you back soon. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Maria, It's pleasing to hear that you found our hotel to your liking and appreciated the quality of services we offer. Your kind words about our staff, breakfast, and the comfort of our rooms are truly appreciated. Your feedback rega… Mostrar más

Dear Eodracir, I'm delighted to hear that you appreciated the tranquility of our location, the convenience of our parking, and the quality of our breakfast. It's wonderful to know that you found our rooms to be pleasing and well soundproofed. Your comments about the supermarket next to us and the easy access to public transport are insightful and will greatly benefit other guests. Your feedback regarding the triple room's third bed being a sofa bed is noted. While we're glad it didn't affect the comfort of your stay, we always strive to ensure our guests have the best possible experience. Thank you for your review. We look forward to welcoming you back in the future. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Eodracir, I'm delighted to hear that you appreciated the tranquility of our location, the convenience of our parking, and the quality of our breakfast. It's wonderful to know that you found our rooms to be pleasing and well soundproof… Mostrar más

Dear IgnacioSP, Your feedback is valuable and we appreciate you sharing your experience with us. It's wonderful to hear that you found our facilities and comfort to your liking. We understand that the timing of our notifications regarding breakfast cost was not ideal. Your comments are noted as we continuously strive to enhance our guest's experience. Thank you for choosing Leonardo Boutique Berlin City South. We hope to welcome you back in the future. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear IgnacioSP, Your feedback is valuable and we appreciate you sharing your experience with us. It's wonderful to hear that you found our facilities and comfort to your liking. We understand that the timing of our notifications regar… Mostrar más

Dear Ashley, We are very happy to know that everything was to your liking during your stay at the Leonardo Boutique Berlin City South. Our goal is always to provide a high-quality experience and your review confirms that we are achieving our goal. We appreciate your review and hope to welcome you again in the near future. Kind regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Ashley, We are very happy to know that everything was to your liking during your stay at the Leonardo Boutique Berlin City South. Our goal is always to provide a high-quality experience and your review confirms that we are achieving ou… Mostrar más

Dear Vanessa, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Vanessa, A big thank you for being our guest and providing us with this great evaluation. All feedbacks help us to get an overview on our service quality, yours shows us that we are on the right way. We are happy that you enjoyed your … Mostrar más

Dear Mr. Mauricio Torres Martinez, Your feedback is greatly appreciated. It's heartening to know that you found our staff, value, comfort, and facilities to be exceptional. We are also glad that our location, close to a bus station and the airport, was convenient for you. On another note, we made a note of your comment regarding the coffee in the room. We understand that such small details can impact the overall experience and we are always aiming to offer an ideal stay for our guests. Thank you once more for your valuable review. We look forward to welcoming you back to Leonardo Boutique Berlin City South in the future. Best regards, Katrin Kraske, Guest Relations Manager Cluster East

Dear Mr. Mauricio Torres Martinez, Your feedback is greatly appreciated. It's heartening to know that you found our staff, value, comfort, and facilities to be exceptional. We are also glad that our location, close to a bus station and the … Mostrar más

Dear Carlos, thank you for participating in the satisfaction survey. Unfortunately, we were unable to meet your expectations with our service, but we have read your comments carefully and discussed them. If Berlin is your travel destination again, we look forward to your next booking. Kind regards, Katrin Kraske, Guest Relations Manager

Dear Carlos, thank you for participating in the satisfaction survey. Unfortunately, we were unable to meet your expectations with our service, but we have read your comments carefully and discussed them. If Berlin is your travel destination… Mostrar más