Reviews of Leonardo Hotel & Residenz Muenchen This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Heimgartenstr. 14, Obergiesing - Fasangarten, 81539 Munich, Germany
Loading
Guests also reviewed these properties:
Barcelona, Spain
Santa Maria da Feira, Portugal
Oviedo, Spain
Orvieto, Italy
Phnom Penh, Cambodia
Trang, Thailand
Haus im Ennstal, Austria
Nashville, United States
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean, quality
Very clean and feels good being there
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewDespite it being a chain hotel with the usual soulless corridors, my room felt as if someone cared. It was very well designed with a seating area, a desk with additional surfaces, a smal kitchen type area and a balcony. It all fitted into quite a small room with a feeling of spaciousness. The surrounding residential area is quiet and there is a well priced restaurant just across the street. It is close to the U Bahn station but the weather was good for my weekend and I walked the 2 1/2 miles each day - there are nice walks beside the river on the way. The receptionists were very helpful and pleasant. Breakfast was good but it was very busy.
The underground car park was very nuseful but I thought it quite expensive at 19 euros a night.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe hotel was very clean and beautiful, and close to a shop and the metro. Staff was friendly and helpful, and we had everything we needed! The price is great for what we got and I would absolutely reccomend this hotel to everyone!
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHigh standard of fittings in the rooms. Helpful staff, lovely breakfast!
Nothing
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGreat location, next to the metro station, comfy beds, clean rooms.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEasy an practical
The staff could be more friendly
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff
No complaints
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location with easy access to the subway to get into the tourist area. Room was nice and staff was excellent. Area surrounding the hotel is a bit dirty but then again that seemed to be the norm for Germany of today.
Only one tiny elevator for the WHOLE hotel. If you need the elevator (I walk with a cane) you usually have to wait a very long time.
Dear Karen, Thank you very much for your valuable feedback. We’re pleased to hear that you enjoyed your stay with us, especially our convenient location near the subway, the comfort of your room, and the service provided by our team — your kind words mean a lot to us. We’re truly sorry to hear that the wait for the elevator caused inconvenience during your stay. Due to the building’s structure, we are only able to provide two elevators, and we understand this can be challenging, especially for guests with mobility needs. We appreciate your patience and will continue doing our best to assist wherever possible. We hope to have the pleasure of welcoming you again in the future. Best regards - Melanie Brandenburger / Cluster Guest Relations Manager
Dear Karen, Thank you very much for your valuable feedback. We’re pleased to hear that you enjoyed your stay with us, especially our convenient location near the subway, the comfort of your room, and the service provided by our team — your … Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReally nice comfortable room on the top floor out of the way and nice and quiet
Dear Dale, Thank you so much for your kind words! We're delighted to hear that you enjoyed your quiet and comfortable room on the top floor and that our team helped make your stay a pleasant one. It would be our pleasure to welcome you back again soon! Best regards - Melanie Brandenburger / Cluster Guest Relations Manager
Dear Dale, Thank you so much for your kind words! We're delighted to hear that you enjoyed your quiet and comfortable room on the top floor and that our team helped make your stay a pleasant one. It would be our pleasure to welcome you … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewPosition and breakfast
room cleaning times
Dear Andrea, Thank you for your feedback and for highlighting our convenient location and enjoyable breakfast — we're glad to hear you appreciated both. Regarding the room cleaning times, we apologize if this caused any inconvenience. We always aim to coordinate our housekeeping schedule to best suit our guests' needs, and we appreciate your input as we continue to improve our service. We hope to welcome you again in the future! Best regards - Melanie Brandenburger / Cluster Guest Relations Manager
Dear Andrea, Thank you for your feedback and for highlighting our convenient location and enjoyable breakfast — we're glad to hear you appreciated both. Regarding the room cleaning times, we apologize if this caused any inconvenience. W… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewRoom spacious and comfortable with the staff being accommodating and nice.
Dear Juan, Thank you for your kind words! We’re delighted to hear that you enjoyed the spacious and comfortable room and that our team made you feel welcome and well taken care of. We hope to see you again soon and remain with best regards - Melanie Brandenburger / Cluster Guest Relations Manager
Dear Juan, Thank you for your kind words! We’re delighted to hear that you enjoyed the spacious and comfortable room and that our team made you feel welcome and well taken care of. We hope to see you again soon and remain with best regards … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified review