The curtains in the room should be more appropriate to protect the room from the morning light. This was a bit missing, so we woke up in a very early morning because of the light. With this small improvement the hotel is just perfect location to stay and discover Berlin.

The hotel is nicely furnished with a nice design. SPA is small but very convenient. Cleanness and a great, high quality food breakfast, plenty of choice.

Stayed in August 2025

The kitchen in the room is locked by default, and unlocking it costs €15 per day — nonsense! As I've never encountered this policy elsewhere. Otherwise, everything was excellent.

Stayed in August 2025

Nothing

This was our first visit to Berlin, and thanks to this hotel, it became truly special! Absolutely everything — from the warm welcome and friendly staff to the clean, cozy, and comfortable room — was perfect. A special thank you to Gabriella and Lee for their kindness, attentiveness, and willingness to help with anything we needed. The location is excellent — everything you need is nearby, and it’s easy to reach the city center. Breakfasts were delicious and varied. We truly felt like valued guests. We will definitely stay here again on our next trip to Berlin!

Stayed in July 2025

Rooms are high-tech, well designed and clean. The hotel restaurant is absolute pinnacle. We will make this go to hotel for us every time we visit Berlin.

Stayed in July 2025

Nothing really

Beautiful, well maintained, functional hotel; super friendly staff; wonderful rooms. Everything perfect!

Stayed in July 2025

Absolutely everything! We come to Berlin a couple of times per year and we were looking for a good place to stay. We almost gave up on the idea that there is a really good hotel that checks all the boxes. Until now. We will definitely come back. The hotel, stuff, restaurant, design and cleanliness of the rooms, comfy beds - that’s a yes!

Stayed in June 2025

Pleasant rooms, quiet location near the Tiergarten S-Bahn station, good value for money. Easy to reach by train from the AirPort.

Stayed in June 2025

I forgot my belt in the room and the hotel didn't even attempt to inform me.

The interior of the bedroom.

Stayed in April 2025

Bed rather difficult for one partner to exit and re-enter during the night.

Atmosphere was calming, staff excellent (the older gentleman on reception and his staff really pleasant and efficient. The young lady in charge of breakfasts ran a very efficient and friendly restaurant. Special mention to the cook's wonderful omelettes ! Very good location for travel within and around Berlin using S Bahn and U Bahn. Great position close to the River Spree Excellent to view the amazing kpm pottery facilities Gym really nice atmosphere and good facilities

Stayed in April 2025

No privacy on the balcony.

Stayed in April 2025

Cleaning just once a week, should be ok for short term stays, but since I was there for two weeks - felt a bit sparse. Felt like there weren't enough little shampoo/body wash bottles in the shower, I had to buy my own.

I'm a reluctant traveler, always home sick. The spacious room of this hotel, the small balcony, kitchenette, comfortable bed and great climate control were more than I could ask for. The restaurant offers great food, so all of it was enough to make me very happy. Central location on a quiet Spree bank is also wonderful.

Stayed in April 2025

Just there was nothing very close in terms of grabbing some food (except the restaurant)

It was very modern. And the facilities were next level - the extras (water, coffee, champagne) was amazing Loved the sauna and also the rooftop

Stayed in April 2025

Breakfast was a bit pricey

Nice hotel. The location is quiet but has excellent public transport access, only 5 minutes walk from the train station and 15 minutes from Central Station. Big rooms, nice facilities, and very clean. The staff was excellent in providing information beyond simple directions. A perfect place for people visiting Berlin for a long weekend who don't want to stay in the middle of the city and prefer a quieter area.

Stayed in April 2025

In a business park area with no shops/ATM nearby, good if you want somewhere quiet. Breakfast OK but service provided by outsourced Vietnamese restaurant, language barriers with staff made ordering challenging

Decent quiet location, lovely rooms and service

Stayed in March 2025

Nothing. Everything was excellent

Everything

Stayed in March 2025

The hot water did not work one morning. I was there for business and it was a big problem for me. The room is not as big as it shows in the pictures. A pillow menu can be good detail at a hotel with a price like this- on the higher side-

Helpful staff, modern design, great breakfast, clean rooms.

Stayed in February 2025

10-day stay over new year in a beautiful room with a balcony. Great location, excellent facilities (gym, sauna, games room, roof terrace), and incredibly helpful and welcoming staff. Thank you for a wonderful stay. Highly recommend.

Stayed in January 2025

I was there in a cold January and I felt as though the corridors were all overheated; even with the heating in the room turned off completely, it was warm and the air was very dry.

Great hotel, very nice and stylish rooms, very quiet, fantastic staff. Windows can be opened.

Stayed in December 2024

N/A

Such an awesome Team looking after us and the room was amazing.

Stayed in January 2025

The bathroom was rather small compared to the room although it was perfectly functional with a nice shower with great water flow. There is room for certain improvements, particularly in terms of ventilation : the one in the bathroom is noisy and there is no air exchanger. We pointed out that the air in the room was heavy and musty and the only solution offered was to open the window. Not ideal for Berlin's cold, rainy winters. Also, the housekeeping would benefit from being more thorough, the rooms were clean except for the floor which is not washed often. We actually found that out after wiping some water the floor after, as suggested, opening a window to change the air in the room ! A pillow menu would be a good idea

KPM hotel & residence offers excellent value for money. It is a modern and very well soundproofed hotel. Our room, a deluxe suite, was very large and had plenty of storage space. The bed was comfortable and the kitchenette offers is useful if you plan to not eating out every night. Perfect for a week's stay. The hotel restaurant Dong A is serving a substantial breakfast buffet in the modern. Though generally decent some of the pastries were rather dry. That being said we had dinner there one night and it was actually very good. The location is a neutral factor here. It’s not located near many sights but it’s very close to the Tiergarten S-Bahn that gives you easy access to everything in and around Berlin. Of note though it’s located (as it’s name would suggests) on the KPM porcelain manufacture which is worth a look. In the summer time the proximity of the Tiergarten would make it a great option for runners in my opinion

Stayed in December 2024

Nothing except leaving!

Everything! The best sleep ever!! Loved the bathroom floor being heated! The staff were very friendly and were more than happy to speak english to us (which is much better than our german im afraid to say!) Nice quiet location, short walk to tiergarten station for easy acess to berlin centre!

Stayed in January 2025

There was one staff member at the hotel reception who was less friendly and did not smile as much. On the other hand, most of the team was outstanding—extremely pleasant, helpful with every question and issue, and consistently providing excellent support.

A high-standard hotel, conveniently located very close to Tiergarten Park and the S Tiergarten station. There are two cafés near the hotel. The rooms are impeccably clean, and the housekeeping staff responded promptly to every request and need. The reception staff provided excellent service and maintained a warm, friendly demeanor throughout.

Stayed in January 2025

Everything was perfect

We really enjoyed our time there.

Stayed in December 2024

Friendly front desk staff was very attentive and kind! The rooms were exceptionally clean and spacious. Beds were comfortable. Exactly what we needed for a little getaway.

Stayed in December 2024