Hodnocení – Kongresshotel Potsdam am Templiner See Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear Daniela, Your kind words about the high standard of our hotel, the friendliness of our staff, and the wide selection at breakfast are greatly appreciated. We are particularly delighted to hear that you found our pool to be beautiful. We regret to hear that you were unable to enjoy a morning swim due to the unforeseen closure of the pool. While we strive to ensure all our facilities are available for our guests, sometimes circumstances beyond our control occur. We hope that this did not mar your overall experience and that you will have the opportunity to fully enjoy our pool during your next stay. Warm greetings from Potsdam, Your Guest Relation & Wellbeing Manager

Dear Daniela, Your kind words about the high standard of our hotel, the friendliness of our staff, and the wide selection at breakfast are greatly appreciated. We are particularly delighted to hear that you found our pool to be beautiful. … Zobrazit více

Dear Sztojka, It is delightful to hear that your experience at Kongresshotel Potsdam was enjoyable. We always aim to provide an exceptional experience to our guests and your comments are a testament to our team's dedication. Remember, for your future stays, our team is always at your disposal to ensure your time with us is as comfortable and pleasant as possible. Warm greetings from Potsdam, Your Guest Relation & Wellbeing Manager

Dear Sztojka, It is delightful to hear that your experience at Kongresshotel Potsdam was enjoyable. We always aim to provide an exceptional experience to our guests and your comments are a testament to our team's dedication. Remember, for… Zobrazit více

Dear Milena, We are sorry that you were unable to fully enjoy your stay with us. We appreciate your detailed feedback and take it very seriously. Your opinion helps us to continuously improve our facilities and services. We are pleased that you liked the location of our hotel and our pool. We apologise if the size of the single rooms and the parking fees did not meet your expectations. We have taken note of your feedback on the breakfast and regret that it did not meet your expectations. We always strive to offer our guests a variety of high-quality options, and we will use your comments to improve in the future. We hope that you will give us another chance despite your experience and that we will be able to fully satisfy you on your next visit to Potsdam. Warm regards from Potsdam Your Guest Relations & Wellbeing Manager

Dear Milena, We are sorry that you were unable to fully enjoy your stay with us. We appreciate your detailed feedback and take it very seriously. Your opinion helps us to continuously improve our facilities and services. We are pleased t… Zobrazit více

Dear Petra, We are very pleased that you liked the location of our hotel on Lake Templin. Regarding the parking fees, we would like to point out that our prices are in line with the quality and services we offer. We thank you for your understanding and hope to welcome you again soon. Best regards from Potsdam Your Guest Relation Manager

Dear Petra, We are very pleased that you liked the location of our hotel on Lake Templin. Regarding the parking fees, we would like to point out that our prices are in line with the quality and services we offer. We thank you for your un… Zobrazit více

Dear Honza, we are very pleased that you appreciated our modern accommodation and the proximity to the lake. We are sorry to hear that the noise from the train line affected your stay. We appreciate your comments about the parking fees and will be happy to pass on your feedback. We hope you had a pleasant stay despite these issues and look forward to welcoming you again in the future. Best regards from Potsdam Your Guest Relation Manager

Dear Honza, we are very pleased that you appreciated our modern accommodation and the proximity to the lake. We are sorry to hear that the noise from the train line affected your stay. We appreciate your comments about the parking fees and… Zobrazit více

Dear Katerina, We are sorry to hear that you had difficulty getting a table in our restaurant. It is our practice to explain the need for a reservation to guests upon arrival so that they can enjoy a seamless dining experience. It appears that there was a communication gap in your case and we apologize for this. The satisfaction of our guests is very important to us and we always strive to provide a first-class experience. For future visits, we recommend that you make a reservation to ensure that you are seated in our restaurant. Best regards from Potsdam, Your Guest Relation Manager

Dear Katerina, We are sorry to hear that you had difficulty getting a table in our restaurant. It is our practice to explain the need for a reservation to guests upon arrival so that they can enjoy a seamless dining experience. It appears … Zobrazit více

Dear Jana, We are pleased to hear that you enjoyed our breakfast and wellness facilities. We take note of your comment regarding the building access. Due to security regulations, the door mentioned is an emergency exit which, if used, will trigger an alarm at reception. Therefore, the mentioned idea is unfortunately not feasible. It is very important to us to make our guests' stay as pleasant as possible and your feedback helps us to continuously improve our offer. We hope that you had a pleasant stay at our Kongresshotel Potsdam despite this small inconvenience and would be pleased to welcome you again soon. Kind regards from Potsdam Your Guest Relation Manager

Dear Jana, We are pleased to hear that you enjoyed our breakfast and wellness facilities. We take note of your comment regarding the building access. Due to security regulations, the door mentioned is an emergency exit which, if used, will… Zobrazit více

Dear Lubos, Thank you very much for your feedback and your assessment of the last stay. We deliberately chose the name Kongresshotel so that the size of the hotel is conveyed at the time of booking. However, we understand that the size of the hotel can seem overwhelming on a first visit. We wish you a good start to the week. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Guest Relation Manager

Dear Lubos, Thank you very much for your feedback and your assessment of the last stay. We deliberately chose the name Kongresshotel so that the size of the hotel is conveyed at the time of booking. However, we understand that the size of… Zobrazit více