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  5. Reviews of Hotel Kölner Hof Refrath

Reviews of Hotel Kölner Hof Refrath This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Lustheide 45a, 51427 Bergisch Gladbach, Germany

#55 of 63 hotels in Bergisch Gladbach

Guests' Choice

Review score

Based on 71 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 27 May 2025

    8.0
    Nice stay
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Clean renovated room Comfortable bed Relaxing place

    Stayed in May 2025

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They let us stay on a moments notice due to being stranded with nowhere to go. They were very understanding and compassionate to our situation.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    The staff were very friendly and the breakfast was delicious. There is a bus stop right outside the hotel which passes t
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just needs a kettle for a tea or coffee in your room.

    The hotel was clean and in a nice quiet location. Staff were friendly and helpful.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Advise to stay 2 or 3 days max
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There isn't t soap in bathroom, there isn't t refregerator and sleeper

    Silence, there is a bus stop in front of hotel,, clean and there is a nice restorant opposite hotel.to reach to main train station 35 min by bus

    Stayed in June 2024

  • Reviewed: 3 May 2024

    8.0
    Good value for money and great location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Changed rooms for a double bed, wifi router was very dodgy in new room, normally fast and good in the whole hotel.

    Very quiet hotel and a good location with rail connectivity to Cologne and other areas. Very friendly staff and good facilities, as well as ample restaurants and supermarkets in walking distance. Great breakfast buffet.

    Stayed in April 2024

  • Reviewed: 8 February 2024

    6.0
    Very cold in the room but price range it will be fine
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    room was very cold not enough warm

    cleaning

    Stayed in February 2024

  • Reviewed: 15 January 2024

    6.0
    Is not to bad for 1 night, but price is high
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is small, shower is not good, lights flickering, towel rail is not working, furniture is old, internet connection needs to reconnect often

    Location is good

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    very nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Towels a bit too old

    looks like family business, very nice and sympatic owner, doing his best to meet customer expectations

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Simple hotel that was affordable with pleasant staff.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The heater shut off overnight and it got cold. Other guests came in during the night and were very loud in the hallway (no, or not good, soundproofing)

    The location is close to the bus and tram lines to Cologne. It was a great place for our needs: a place to sleep in between visiting the Christmas markets.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Overall, for a one-night stay it was a very good location to go to with family or friends
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit too cold, the heater was working, however it didn’t reach the temperature it was showing

    It was very nice and clean for a one night stay

    Stayed in December 2023

  • Reviewed: 17 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    WhatsApp you pay is what you get

    Frühstück

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Simple and comfortable, just what we needed!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No facility to make a hot drink in the room. My husband wanted cooked breakfast but I was happy with the continental style breakfast.

    The hotel was very clean and the staff were kind and friendly. The breakfast was very nice. Location was perfect for our needs. We slept well.

    Stayed in October 2023

  • Reviewed: 14 August 2023

    6.0
    Good people. The hotel has space for improvements.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It's an old building, so the bathroom has a not so pleasant smell. The room was very tight. There could be a bottle of water in the room. It's the small things that make a difference. Also, there was not even a machine or something where you could buy at least a water if needed. Not in the hotel, nor outside of it.

    I liked that we could check in late at night. I liked that we were able to have breakfast there spontaneously. I liked that people were willing to help us. The price is decent.

    Stayed in July 2023

  • Reviewed: 11 December 2022

    7.0
    Danke Ihnen , es was gut
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no Kettle in the room for a cup of tea in the morning.

    It was easy to get to by bus from the central station and had a nice bar/restaurant over the road. A food shop near by as well as a Pizza place. Staff booked a really taxi to the airport for us. key code was left for us so no time limit on late check in. Convenient for flying out

    Stayed in December 2022

  • Reviewed: 14 November 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Really cozy and comfortable

    Stayed in October 2022

  • Reviewed: 6 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Terrible towels that smelled ugly

    location, staff

    Stayed in August 2022

  • Reviewed: 6 October 2022

    7.0
    Great location that’s a lil off the city centre but accessible if you drive.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet was a lil too old and creepy for me and reeked of cigarette smoke I wonder why, since it’s a non-smoking room I reckon. The room was nice though.

    Good location and near the autobahn if you drive. Loved the American Diner directly across the street that opens till late! Amazing food there!

    Stayed in September 2022

  • Reviewed: 15 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Everything was fine

    Nice little quiet hotel, very good value for the price. Well located, very close to forest excellent for running. Very good breakfast buffet

    Stayed in September 2022

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The accomodation is nice, many interesting decoration pieces, loved the stained glass lights in the dining room. The room was spacious and had everything we needed. The receptionist was very friendly and helpful. Parking right at the entrance and the quick access to the motorway was a big plus for us, as we only stopped for sleepover. The check in process was easy, got the door codes over the phone and we could arrive late without hassle. There are grocery shops near by and a restaurant opposite the hotel. Breakfast was good, hubby says the quality of teas was extraordinary 😊 thank you.

    Stayed in August 2025

  • Reviewed: 27 May 2025

    9.0
    Lovely comfortable hotel
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Great renovated room

    Stayed in May 2025

  • Reviewed: 2 April 2025

    10
    Exceptional
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    train to Messe i near

    Stayed in March 2025

  • Reviewed: 28 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little out from the city centre but the train link is very good and there are local shops and cafes in the area.

    Staff were so friendly. An old-fashioned sort of hotel with lots of charm.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Great hotel, great location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything. Helpful and friendly personnel.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    3.0
    total disaster a disappointing
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    the fact that as a family we were placed in different buildings with no connecting door. My elderly husband had to stay with one of the grandchildren and he had to help him dress. i stated with the 5 year old. we were leavin at 6.30 so had no chance of breakfast and no one to talk to about a packed one. the towels were so hard the 5 year old dried herself on the bed covers. had big problem trying to get into the hotel not knowing there was another entrance round the back of the builing. we arrived at 4.00 and there was no staff around for help. stayed here before a couple of years ago and it wasnot this bad. rooms very tired and need updating

    The location was the only thing that was a bonus

    Stayed in June 2024

Showing 1 – 25

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