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  5. Reviews of Kasino Hotel

Reviews of Kasino Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kaiser-Wilhelm-Allee 3, 51373 Leverkusen, Germany

#2 of 15 hotels in Leverkusen

Guests' Choice

Review score

Based on 168 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    8.4

  • Facilities

    9.5

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 12 August 2025

    9.0
    Excellent for business trips
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast was very good

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    extremely helpfull annd friendly staff

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    very nice, but I would prefer having conventional light switches
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I found the light switches very confusing

    clean, nice, modern

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Upscale hotel next to industrial complex
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We returned to the hotel from a wedding at around 2am in the night, we had to wait several minutes at the door with no reaction to our calls. After around 5 minutes the door was opened finally

    Clean and modern

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Excellent and comfortable - would definitely recommend
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No clear signs for parking

    Bed, aic onditioning, lighting in the room

    Stayed in July 2025

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only complaint is that there is a step to enter the shower cabin, which could be a problem for people in wheelchairs. Healthy individuals won't have an issue with it.

    Breakfast, the room, and the reception were all perfect.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Perfect and comfortable stay in Leverkusen
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything perfect except for the fully automatic light system

    The ambiance, more like a museum than a hôtel, with a lot of industrial history

    Stayed in June 2025

  • Reviewed: 12 May 2025

    9.0
    Superb but clinical hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In Bauer’s industrial complex next to their head office.

    Superb breakfast and outstanding room fixtures. Loved the Japanese gardens nearby.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Would like to have a gym

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Verry luxury and located in a peaceful park, high quality service and food. The room is big and up to high standards. It's quite and peaceful. The bed is the best we had in a while. Love this hotel

    Stayed in May 2025

  • Reviewed: 31 March 2025

    9.0
    Wondeful hotel with wonderul restaurant
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A very nice hotel with BAYER history. Delicious breakfast, friendly staff. Mattress was a bit too soft, but overall - wonderful experience. And a very high quality restaurant - tartare was one of the best I’ve ever tried!

    Stayed in March 2025

  • Reviewed: 9 February 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All was perfect

    Ambience and comfort

    Stayed in January 2025

  • Reviewed: 5 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Shampoo was almost out and the wash lotion was empty. The lighting concept with motion sensors was difficult to figure out exactly what was what and how to get them to actually turn off. Just shut the doors to the bathrooms and they'll be "off" when you open the door next time. ;-) This is real nitpicking though, because the place was so fabulous.

    Absolutely huge suite with two bathrooms, one with bath, one with shower. Two sets of closets a living room area and large bedroom. Two televisions. Great wifi, bed was harder than we're used to, but still very comfortable and lots of pillows to choose from. Clean as a whistle and the Minibar was included (non alcoholic). Staff was very helpful and friendly. Breakfast was really good.

    Stayed in February 2025

  • Reviewed: 3 December 2024

    9.0
    Friendly staff, great breakfast, the Christmas market was easy reachable by train or bus.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were to soft but that’s my own preference. It’s located in the middle of an industrial area so the view was not the nicest I’ve seen but after all we had a very pleasant stay!

    The room was great! You could connect your sportily to watch a movie of listen to your own music, even when showering! Breakfast was absolutely delicious, not the best I’ve had but for the price absolutely worth it. The park behind the hotel has his own Japanese garden, definitely worth a look.

    Stayed in December 2024

  • Reviewed: 27 November 2024

    10
    The best hotel in my Germany trip
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Nothing.

    The best hotel during my whole trip to Germany and Netherlands, driving to Orgatec(Koln) take only 20 mins, pay half of the Koln's rate, and receive 200% quality, in a quiet neighbourhood, next to a big public park, lobby is luxuary, room is very spacious, clean and new, all equipment are brand new. Breakfast's quality is good, and not very busy. After experiencing the hotel in Koln, I even cancelled the booking in Koln and drive back to Leverkusen and stay in this hotel. Way much better than Koln's hotel in all aspects.

    Stayed in October 2024

  • Reviewed: 15 November 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Overall comfort

    Stayed in November 2024

  • Reviewed: 9 November 2024

    9.0
    Thank you for the nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We don't understand a word of German and therefore didn't fully understand how the sound system worked in the room. We would have loved to try this out. As a tip, clear explanation, step by step (because there were buttons everywhere and I didn't really understand which ones were needed to connect your phone) of how it works. And also in English for any guests who, like us, do not understand it. It took some time to figure out how the light switches work, but we figured it out :-D

    We stayed in this hotel for a concert in the Forum by Gregory Porter. We found this hotel to be a very pleasant experience. The staff who were very friendly and helpful, the clean room and bathroom. The beds slept wonderfully. The options the room had to offer. You even had a sound system in the ceilings. Even though our room was right next to the elevator, we didn't hear anything happening in the hallway. You can see that this building is well maintained, inside and outside. Breakfast was delicious and we were able to enjoy it in peace. It's nice to have a good hotel close to the concert hall so that we could get back and forth quickly. There are not many parking spaces, we had already read that from others and luckily we had a place every time we wanted to park. This hotel is now in our top 3!

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Clean, silent, spacey.

    Stayed in November 2024

  • Reviewed: 14 October 2024

    10
    Absolutely fabulous
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Amazing set up. Large space. Elegant. Great design Relaxing space. Clean and fresh. Comfortable. just couldn't work air conditioning that we'll.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The rooms are modern but very high-tech. Airco was complicated, and turning out lights was impossible (they have moving sensors). I booked a place at the restaurant (very nice) but then went wrong. The hotel wrote: 'As a hotel guest, you can eat in our restaurant without a reservation.' That's not true!! You have to make a reservation.

    Nice hotel if you need to be at Chempark. Good breakfast. Modern rooms.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    10
    Life is good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    I always wanted my child to experience 5 star treatment and just ordered an hotel room for quick overnight in the car whilst traveling. Just booked Kasino for the nice price. My daughter experienced what a 5 star hotel is! Professional staff that was extremely family friendly who made my daughter end myself feel comfortable from the moment we entered. The quiet surroundings and the Japanese garden was a massive plus.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Same variety on breakfast every day, same products. Good variety, yet the same each day.

    Very clean, the staff was very friendly, very nice lights tech in the room, minibar was included in the room price.

    Stayed in September 2024

  • Reviewed: 18 August 2024

    8.0
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 16 August 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Automatization of controls inside room, dimension of room, green spaces around hotel. For me a 6 stars hotel

    Stayed in August 2024

Showing 1 – 25

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