Only enough milk for 2 cups of tea/coffee. Close to CBD and rail station.

Security of complex

Stayed in August 2025

The neighbourhood is a bit rundown but it is ok generally

Great location and friendly staff

Stayed in August 2025

Providing 1 bottle of water per stay. I always say that water costs nothing & would be a good gesture to the guest, so why only one bottle? Tea bags & coffee capsules should also be available at all times whenever requested.

The location is perfect, near the train station & walking distance to major attractions & Zeil Street for shopping. Many reviews had frightened me regarding the surrounding area, but we didn't experience any problems. Staff at the reception as well were very nice & helpful. Our requests for the rooms were all fulfilled.

Stayed in August 2025

Carpet smelled a little old through the corridor and in my room. It's not a big deal but I would think something has to be done about it. Location, outside is a busy street and you do get a little bit overwhelmed by the characters. Its not a big deal if you know how to handle traveling alone.

Check in was smooth and they had my room ready. Breakfast was simple but very adequate. Staff were nice and able to answer queries. Although the street outside is crowded and noisy, you can hardly hear any noise from inside the room. Location is very close to the central train station. Plenty of restaurants around to eat at.

Stayed in August 2025

The only issue was that although the bathroom was renovated and the shower lovely, there was no drain in the main part of the bathroom so water from the shower door had nowhere to drain!

The room was quite large and very clean. The bed was also very comfortable. The staff were friendly and the location was perfect - so close to the train station and also to the old part of the city where there were heaps of restaurants and attractions. We would definitely stay again - we slept like logs and had no disturbances.

Stayed in August 2025

The bed was higher than I prefer and (quite personally) I didn't understand how to use the coffee machine. But the water boiler made that even.

Perfect location, nice and service minded staff, high security shields with card keyes to even access the elevators (and use them). Silent rooms and good AC in the hot days and nights. Spacy room and comfortable beds, even if I'm not a fan of such high beds! But the room was stylish and fulfilling in every other way.

Stayed in August 2025

The homeless people outside the establishment

The room was excellent and clean

Stayed in July 2025

Nothing

Beautiful room and great location for train station and access to city centre.

Stayed in July 2025

I specifically asked for a room on the rear side of the hotel which was indeed quiet, except for a generator which could be heard briefly every 5 minutes or so. I accidentally left a pair of flip flops in my room but upon enquiry afterwards was told they were not found, strangely enough.

Clean and spacious room at walking distance from the station. Friendly reception. Excellent breakfast (to be paid separately from the room).

Stayed in July 2025

Property was great and I’m looking forward to come back in future but I find breakfast expensive. Breakfast is €25

I liked the fact that it’s in a remote location which is 5mins walk from the main train station. Hence it’s only ten minutes by train from the main train station to the City centre dropping off at Konstablerwache Station

Stayed in August 2025

We felt rushed to leave our room by housekeeping, even though it was a little before the checkout time.

Very well located near the train station, with lovely decor that made it feel fresh and modern throughout.

Stayed in July 2025

Not that clean, some sort of splash mark up the wall. Sticky Glass ring marks on desk. And rubbish on floor under bed.

Friendly staff.

Stayed in July 2025

Helpful staff

Stayed in July 2025

At check in was given the wrong room. Opened room door to find two people lying on the beds! Could have been a very embarrassing situation but thankfully they were resting fully clothed. Went back to reception and they said I was actually in the room next door and they had given me the wrong details and key card

Location and room good.

Stayed in July 2025

Very convenient for main Frankfurt train station , also only around 10-15 minutes to the river, lovely walk along riverside

Stayed in July 2025

I booked 2 rooms but they were not next to each other or on the same floor.

Convenient for walking around the city and not far from the Central Station.

Stayed in June 2025

But the neighborhood is not the best ones to stay. Maybe it is not value for money.

Close to the Main Train Station. 5 minutes walk. Facilities were acceptable. The room is not big but Frankfurt has always been like this at many hotels.

Stayed in May 2025

Being in close proximity to the train station may mean that you may come across some sketchy characters in the area. My air conditioner also made a loud buzzing noise periodically and it wasn’t resolved despite me alerting the front desk about it.

Rooms were clean and updated. Value for money considering the location. Located within walking distance from the main train station, and there’s a supermarket right next door. It is also walkable to the old town.

Stayed in June 2025

The location

Stayed in June 2025

I didnt know its next to red light district and the streets were full of high people and homeless

Stayed in June 2025

Complimentary bottle of water is only served on the first night, anything more is charged at 7 Euros.

It’s clean. Omer at the reception was always so helpful all throughout our stay. Always serves with a smile and offers help whenever we needed.

Stayed in May 2025

The location - I’ve not felt so unsafe in Europe stepping out the doors into what I can only say is 2- 3 streets of drug users and groups of men of differing nationalities. I wouldn’t go out at night by myself here. By all means stay here if you’re not a female travelling alone.

The hotel was great, I can’t fault the service, cleanliness or comfort. It’s a block and a bit to the train station, 3 blocks to the river Main, a 20 minute walk to Romer and there are plenty of restaurants and places to eat plus a supermarket next door.

Stayed in May 2025

- noisy at night, even when windows were closed. I knew this was likely, but wanted to be very close to the train station and also safe and in a nice hotel, which it was. - shower design - either I misunderstood how to use it, or you have to squeeze yourself back into a tiny area of the tub in order to get showered on and also to not get the bathroom floor wet.

The room was large and very nice. It seemed very safe and secure, despite the somewhat dodgy surroundings. Lots of places to eat nearby for inexpensive but decent food. Very close to the train station, also a short walk to the old town and to the bridge across to nicer part of Frankfurt.

Stayed in May 2025

very nice brekfasts!

Stayed in May 2025