The restaurant didn’t offer anything that looked nice. Breakfast wasn’t great either

Location is great. Facilities for the kids are great. The park with pools next to the hotel is very nice.

Stayed in July 2025

Nothing I didn't like, everything was great.

Kids loved the breakfast and access to pool.

Stayed in July 2025

Probably the stinkiest bathroom (shower!) I've ever smelled in my life. The beds were also too hard.

The location was great - Kempten is a cute city, close to tourist destinations (Neuschwanstein), sports and relaxation (Sauna) facilities right around the corner.

Stayed in April 2025

More storage in the rooms would have been useful.

The facilities and activities for the children, in particular CamboMare was fantastic. The rooms were very clean and there was a good variety of food.

Stayed in April 2025

A fridge on the room would be a nice addition.

Staff was very friendly and helpful. The room we booked wasn't available, the room we got was an upgrade so no complaints there. There's an outside playground and a small indoor play room, which were OK. There's a big inside + outside lounge. The breakfast buffet was better than the evening buffet, but still all OK and we were happy we didn't have to go out and look for a restaurant anymore after a full day of driving. Large parking area. Don't expect any luxurious family hotel, but everything you need for a short stay was there.

Stayed in September 2024

Our bathroom had no shelves whatsoever, and not enough hooks for hanging towels and bathrobes. We booked two double rooms for a family of 4 and the rooms were in opposite wings of the hotel, that was such a nuisance! The hotel did have adjacent double rooms with connecting doors, that would have been so much easier. We had booked our stay more than half a year in advance, so they could have arranged it if they had payed enough attention. There was a short footpath to the water park, but it had no lighting and was completely dark at night.

The breakfast buffet was exceptional, even containing some vegan choices. The rooms were clean and functional with enough closet space. Free entry to the indoor water park just a few minutes' walk away.

Stayed in November 2023

A little bit effort for cleaning would have been nice. Also, the check in process took more than expected. Around 30 min by foot from center. Basically no wifi (very slow or not possible to log in at all).

Quite comfortable, free parking, very nice breakfast. One of the best things that water park (pool) is free for guests. Totally recommended.

Stayed in September 2023

Well, prepare for a good chance to be disturbed from your arrival until late in the evening due to large groups of school youth. Loud music, banging doors and lots of shouting and screaming. As a bonus, at 9:15 PM the fire alarm went off, probably caused by the behaviour of one of the youngsters - we never got an explanation or apology afterwards. The evacuation was hardly guided by personnel, but with the noise of the slow whoop no-one would stay inside anyway. The Kempten fire brigade and police were present in about 10 minutes with 6 response vehicles and many firemen. Of course, there was no real fire, but this took them another half an hour to verify. Then the slow whoop was stopped and guests went back to their rooms, although no official clearance was given as far as we could notice.

Plenty of EV charging points in the neighborhood

Stayed in June 2025

There are just a few things which could be improved quite quicky (as there always is): - The table in the baby playroom has pointy corners. Putting a protection on these edge would be a good idea - The lamps to the Swimming pool did not work. The path was icy, it can be dangerous - No fridge in the bedroom. Nor a kettle somewhere available, even in a common area. If you travel with a baby, these are really great to have. - Extra blankets + Pillows in the bedroom would be great.

The hotel is great for families. You have lots of stuff to do around with your kids. The staff was also pretty friendly. The proximity of the swimming pool makes it even better.

Stayed in March 2024

The indoor play areas were not really interesting. Fx the downstairs one mostly had broken toys and not much of it. The playground outside was kinda boring, especially for a family hotel. On here it says you can go to the aqua Park next doors and that's why we booked this place. But after booking we received a message that the aqua Park would be closed during our stay. I asked for a refund but could not get it. I feel like this is false advertising. They dont provide a kettle in the rooms which is the first hotel I have ever tried that. So if you want Coffee you need to buy it in their reception. Morning buffet was ok but for vegans not that many options. They did have soy and oat milk (not a great one for Coffee).

Outdoor swimming pool and that you can bring your dog.

Stayed in July 2023

climbing and play room are for toddlers. didn’t even invest in a freaking console for the huuuge cinema room. food was horrible, hotel worn down and bad for the money but not bad as such. my kids didn’t like any of their deserts and food was odd. it’s ok, but should be 50 eur less per day minimum.

pool room, cinema was very nice and the camomare was very nice.

Stayed in March 2023

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Stayed in July 2025

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Stayed in July 2025

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Stayed in July 2024

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Stayed in May 2023

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Stayed in May 2023

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Stayed in September 2022

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Stayed in September 2022

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Stayed in September 2024

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Stayed in July 2024

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Stayed in April 2024

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Stayed in November 2022