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  5. Reviews of InterContinental Berlin by IHG

Reviews of InterContinental Berlin by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Budapester Str. 2, Mitte, 10787 Berlin, Germany

#31 of 534 hotels in Berlin

Guests' Choice

Review score

Based on 1297 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    Great. Will stay again.
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 6 nights
    • Submitted via mobile

    Not enough restaurants and coffee shops to my liking close by.

    Room was very comfortable.

    Stayed in September 2025

  • Reviewed: 28 August 2025

    10
    Perfect location for families with young children and great attentive staff with a smile
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a brilliant time - we didn’t have any complaints

    The room was fantastic and the breakfast area too

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Personel perfekcyjny
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    Dopłata do basenu

    Windy

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    not found

    A good Stay , relaxing and comfortable

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Everything was perfect.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 7 nights

    Nothing.

    The location was great. The breakfast was excellent.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Good night rest
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 4 nights
    • Submitted via mobile

    The customer service is impeccable. Very friendly and professional. We have a very comfortable bed and nice room.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Junior King Suite
    • Stayed 6 nights
    • Submitted via mobile

    I think it would be better to have an adult only hour in the morning in addition to the evening slot. Adults going in the pool early are doing so to exercise and that is definitely difficult with children playing and shouting. I think that would make it more of a pleasant experience for adults and families with children who also found it a bit awkward trying to keep little ones quiet!

    Beautiful hotel in a very convenient location

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Great city stay
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 1 night

    The welcome at reception was warm and informative. Our family room was a very good size and was well equipped. The pool was lovely and the breakfast was brilliant.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Spacious, modern rooms with great views, excellent breakfast, and a convenient location, though some bar staff were impa
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 6 nights
    • Submitted via mobile

    While the staff were generally very nice, some of the bar staff came across as rude and impatient when we tried to order drinks. We had to wait a long time before being served, and when we finally placed our order, the barman was noticeably impatient. Another downside was that my parents received a smaller room, even though we paid the same price and booked the same type, which was a little disappointing.

    The room I stayed in was spotless, very spacious, well-ventilated, and offered a beautiful skyline view. I especially liked the modern design with plenty of storage, and the bed was very comfortable. The hotel is also conveniently located in a nice area, with many restaurants and shops within a 10-minute walk. There’s a bus stop right in front of the hotel, and the underground is only about a 5–10 minute walk away. Breakfast was superb, with a generous selection and top-quality food—exactly what you would expect from a 5-star hotel. The pool was execellant although a little small and there’s an old excellent spa area with sauna and steam rooms and foot spa- however like the swimming pool you have to pay €10 extra per person per facility but kids to used use everything for free when accompanied by adults - but it’s all free the first day.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 5 nights
    • Submitted via mobile

    The fees for the underground Parking are to hight and there is not security parking outside

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    Excellent hotel with a pool in a quiet location, great value for money
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 4 nights
    • Submitted via mobile

    Parking is quite expensive, practically all surrounding parking lots were cheaper. Location is okay - close to the park but rather isolated from the main sights (if you don't count the zoo and west Berlin's shopping area). Metro is not closeby. Best to have a car (taxi) if lodging in this hotel. Really poor EV charging options - only two 11kw chargers in the street which are occupied more often than not. Not many restaurants around (only two) and only one breakfast place. The rest is a good 10-15 min walk. Tv selection offers German-speaking channels only.

    The family room was very large and comfortable. The bathroom was impressively spacious. Excellent value for money for a family of four. The pool is excellent and children enter free of charge when accompanied by an adult. The adult only needs to pay 10 Eur and only if using the pool, otherwise one can just accompany the kids without paying. The bar is great with an excellent offer of drinks and open until late.

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Very comfortable stay, highly recommend
    • Business trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Everything! Extremely comfortable, approachable staff, fantastic facilities (including wonderful spa and pool area), delicious breakfast, perfect location, with nice small touches (like you can take an umbrella from the concierge when it's raining). The hotel is a few minutes away from the zoo, which I really recommend visiting (even without kids :) ) Good transport links to the city and beyond.

    Stayed in July 2025

  • Reviewed: 15 August 2025

    10
    Amazing kid friendly hotel
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 5 nights
    • Submitted via mobile

    For some reason, the TV casting device didn't work so well in our hotel room. We were able to cast YouTube onto the TV in our hotel room, but it would, for some reason, lose connection frequently. We tried troubleshooting the problem by using multiple devices and trying different streaming apps, but nothing seemed to work. Then again, this wasn't a big deal. I just thought I'd point it out as feedback for improvement :)

    Awesome kid friendly hotel. I travelled with my family, which consists of a 2 and a 6 year old. They enjoyed everything about the hotel from the indoor swimming area to the tailored breakfast area for kids. I was highly impressed.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    City break
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights

    Water in the swimming pool a little bit cold.

    Comfort and friendly staff. Nice breakfast with lots of choices. We like to come back to this hotel.

    Stayed in June 2025

  • Reviewed: 11 August 2025

    10
    It responds perfectly the needs of a family for a relaxing and comfortable accommodation
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect!

    The rooms,the lobby, the pool, the restaurant, the whole place is meticulous in all its details. Our accommodation there was an unforgettable experience.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Value for money.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    Alt var bare tip top!

    Stayed in July 2025

  • Reviewed: 9 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Charges to use the pool. This should be free for guests given the price of the property.

    Very clean and lovely toiletries by Byredo

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Was very good , Special thanks to Laura at the reception
    • Leisure trip
    • Solo traveller
    • Premium King Room
    • Stayed 1 night
    • Submitted via mobile

    الموقع

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    Luxury, Comfort, and Fun – Our Best Family Stay Yet!
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    We stayed at the InterContinental Berlin by IHG for 3 days in July with our two daughters (ages 9 and 6), and it was an excellent family-friendly experience. The room was spacious, clean, and well-equipped, with comfortable beds and everything we needed for a relaxing stay. Our kids especially loved the indoor swimming pool and the kids’ play area—great amenities that made the stay even more enjoyable for them. Breakfast at the InterContinental was a daily highlight. The buffet offered a wide variety of high-quality options, from fresh fruit and pastries to hot dishes and made-to-order selections—something for everyone in the family. The hotel’s location near Tiergarten and the Berlin Zoo was also perfect for exploring the city. Overall, we were very impressed by the service, comfort, and attention to family needs. We will definitely be choosing the InterContinental brand for our future travels!

    Stayed in July 2025

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is spacious. And the hotel breakfast buffet is excellent.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    On our first visit our room was slightly older, but on the second visit we got a great room.

    Great room, great service. Helpful and kind staff

    Stayed in July 2025

  • Reviewed: 5 August 2025

    10
    Perfect place for getaways and family trip.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All of it. =)

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    Very good. Looking forward to return.
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    it was very busy, especially at breakfast. The sauna was unfortunately not working on speaking to some regular guests. It would appear not to have worked for several months.

    Breakfast was great, lovely selection. Pity the dining room didn’t have windows.

    Stayed in August 2025

Showing 1 – 25

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