I was with my friend. It’s not clear from the photos that the shower is right in the middle of the room and semi-transparent. When we checked in, there were only two towels, and nowhere to hang them. There were no dishes to drink from (no glasses or cups). We were disappointed with the room but too tired after the flight to deal with it. The next morning, we were woken up early by noise – someone was doing something right outside our door. When I went to check, it was two staff members who said there was a leak and that the room below us was flooded. Everything was fine in our room, so they left to look for the issue. There was no apology. Around 3 PM, we returned to the room to change, and the receptionist called us right away, saying they were moving us to a new room because of the flooding issue. A staff member helped us move our things — again, no apology. Also, I was charged the city tax twice, and they never replied to my email about refunding the extra payment!

Not far from the airport and not far from the stadium (we came for a concert). A soft, comfortable bed.

Stayed in July 2025

A/c didn't work

Great location, nice staff, great breakfast

Stayed in August 2025

The glass shower- better to be not see through the whole length

Stayed in June 2025

TV was primitive age, it only showed German channels, didn't support USB, HDMI or a device casting so you have to compulsorily watch German channels, even if you don't understand. There was no light in the room, it was lit by bathroom lights' reflection

Room was warm, clean and comfortable, though a bit small. Everything was functioning. All toiletries in place. Location of the hotel is a bit secluded with no market nearby.

Stayed in May 2025

Fitness Studio out of order, was replaced by an interim solution in a meeting room.

Rooms

Stayed in April 2025

Cortesia del personale

Stayed in March 2025

The room was super nice and comfy. The breakfast could have been better.

Stayed in April 2025

Location was a bit far out from city centre however Ubers were available outside the hotel.

Comfortable beds and good business hotel. Breakfast was sufficient.

Stayed in February 2025

Room, breakfast and location all good

Stayed in March 2025

24hr gym access. Polite and friendly staff.

Stayed in February 2025

Hotel bar was closed Saturday and Sunday evening?

Easy access to trains & airport.

Stayed in December 2024

All was OK

Stayed in November 2024

No adapter in the room and you have to buy one for 20 euros No food service at night No minibar in the room or anything to ear or drink other than water and coffee

Room design very modern and comfy Welcome fresh cookie very tasty Breakfast was ok

Stayed in October 2024

We had a small incident by check in, namely I was checked in under a different name and the payment was taken twice. The receptionist did not want to see my pass even if I offered to her as well as the reservation number otherwise this incident wouldn’t have happened but no problem. We all learn from mistakes Im happy Imran solved it ;).

Very nice hotel, we enjoyed our stay a lot. Nice and comfortable bed, good sized room, no plane noise but still close by to the airport and a great breakfast. I also used the gym which is very big and well maintained. The staff was extremely kind especially Imran (you’re the most empathetic person ever, big 🙏).

Stayed in August 2024

The pillows are uncomfortable. The elevator is noisy, located inside the building, and not soundproofed in any way.

A typical Hilton with relatively small rooms.

Stayed in June 2024

Great place to stay a while, it had comfortable bed and delicious breakfast.

Stayed in July 2024

Taxi buzzer in the lobby, 3-5 min and taxi arrived

Stayed in August 2024

One of the two elevators was broken during the whole stay, 3 nights. The waiting time to go from the top floor one morning was 15 minutes! Somewhat grumpy staff except for a very helpful guy at the front desk. It is not the guest's fault if the desk at the breakfast check-in is unstaffed when we arrive for a quick breakfast.

Clean and tidy. Location near the city, but far enough away to get that calmness. To get a taxi took less than five minutes!

Stayed in July 2024

woman serving in the bar was very rude

Reception staff were very helpful

Stayed in June 2024

Menu

Breakfast menu was not changed for all three days stay.

Stayed in June 2024

Fix the elevator - it's broken for 1year already! With only 1 tiny elevator for all 200 rooms and 6 floors it's long wait time!

Close to office buildings in Niederrad

Stayed in May 2024

The room the AC NOT WORKING also there is noise outside

Lobby

Stayed in May 2024

Missing a wash basin in the toilet

Location, Breakfast area

Stayed in March 2024

NA Gret

room was very comfortable ,

Stayed in February 2024