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  5. Reviews of INNSiDE by Meliá Frankfurt Ostend

Reviews of INNSiDE by Meliá Frankfurt Ostend This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hanauer Landstrasse 81, Ostend, 60314 Frankfurt/Main, Germany

#13 of 245 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 840 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.6

100% verified reviews

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Very nice!
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    Nice hotel! Would stay again!

    Stayed in August 2025

  • Reviewed: 20 August 2025

    9.0
    Clean rooms
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and tidy rooms. Friendly staff and a satisfactory breakfast.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Relaxing
    • Business trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are very comfortable with windows that open. And there’s a sauna.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Highly recommend
    • Leisure trip
    • People with friends
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Slippery floor in the bathroom

    Comfortable bed and free mini bar refillable. Lovely breakfast and friendly staff.

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    I had an amazing stay and the bed was very comfortable
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really.

    It’s central, location is excellent.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    8.0
    Very good hotel for business travelers.
    • Business trip
    • Group
    • The INNSIDE Room
    • Stayed 2 nights

    Breakfast could be better variaty wise and cleaness of the room coould be much improved - the inside bathrom door had palm prints all along.

    Hotel is pretty big, setteled in a pretty quiet and peaceful area. Had a super nice and comfy bed... Plenty bathroom towels which is a big plus. Free bar (basic drinks).

    Stayed in June 2025

  • Reviewed: 16 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 4 nights
    • Submitted via mobile

    In the bathroom there are not enough hangers for the towels

    the room was big, actually quite, it's pretty easily accessible, free mini bar

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Great room, clever and unexpected space planning. Free beverages are a great surprise. Location great, parking available.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    A reliable hotel in the very center of the city, convenient for car travelers
    • Leisure trip
    • Family with young children
    • The INNSIDE Room - Extra Space
    • Stayed 1 night

    There are small nuances that leave "room for growth and development" for hotel management: 1) Because of the extravagant layout of the room, if someone turns on the light in the shower (which is located in the center of the hallway), the light hits the eyes of the person lying in bed. Blinds are needed. 2) the toilet needs a latch (so that you can close the toilet door) 3) The door opening by card does not work in the parking lot (I inserted cards, but the system did not respond). You have to press a button and disturb the reception. In principle, it is a small thing, but psychologically it is inconvenient to disturb someone, especially since I have been there 5-6 times.

    In all the details and nuances of the hotel you can feel that the management is making good efforts. The overall impression of the hotel is great. I really liked the presence of underground parking with an exit to the hotel lobby. Breakfast - great in variety, especially pleased with the machine for making mini-pancakes. The staff is great. Special thanks to the maid!

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room - Extra Space
    • Stayed 2 nights
    • Submitted via mobile

    A little bit far to the city center

    Helpful staff, comfortable rooms

    Stayed in June 2025

  • Reviewed: 3 July 2025

    9.0
    Strongly recommended
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast expensive furniture a little worn out, even though modern style building dinner choices and quality average as compared to breakfast

    Very good location in residential area, nice and safe. Trams in front of hotel direct to city center and train station in 15mn UBahn one block away. Sbahn direct to airport 10mn walk away supermarket and restaurants nearby river and park 10mn walk away Staff professional and courteous, respecting preferred room requests and helpful with all questions Breakfast is good quality with various selections Wifi and air con all good room has high ceiling and big windows looking out to garden, quiet and good insulation comfortable bed room cleaned daily fridge filled with sodas and water daily shower instead of bathtub separate toilet room windows with light blocking outdoor mechanical shades, very good insulation hotel very clean large and inviting lobby and beautiful restaurant with outdoor seatings and nice relaxing bar Overall excellent value for the price

    Stayed in July 2025

  • Reviewed: 14 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    Location is pretty great, and the free minibar (juices and water) is a nice touch. One lovely staff member was particulary helpful.

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Super comfortable stay in a great location!
    • Leisure trip
    • People with friends
    • The INNSIDE Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was spacious, beds very comfortable and the blinds ensured a good night’s rest. Housekeeping were doing a great job every day and the front desk staff were kind and accommodating. The location is very convenient - walking distance to the city center, a nearby park and the riverside. Overall really good value! I’d definitely stay here again.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    All great, nice room, friendly staff, good location

    Stayed in May 2025

  • Reviewed: 6 June 2025

    9.0
    good hotel, loocation, excellent staff, could have a little improvement
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 1 night

    The TV was glued to the wall so that I could not use it to extend the disply of my laptop to it to work. The cover was not a regular one and more like a "sleeping bag" kind of cover there was no coffee in the room

    Thestaff was very helpful and efficient. The desk and chairs wereconfortable and efficient to use it forwork

    Stayed in June 2025

  • Reviewed: 31 May 2025

    9.0
    Just do it, it’s super nice!
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv program sucks

    The location Fridge + free drinks

    Stayed in March 2025

  • Reviewed: 30 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Lokation

    Stayed in April 2025

  • Reviewed: 29 May 2025

    9.0
    Very nice hotel at a very good price point
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    A small detail: i didn’t like that the veil curtains were fixed. It cuts down a lot of the daylight in an otherwise very light and bright room

    Very well designed rooms Really nice lobby Convenience shops and nice cafés nearby Subway station is very close. Best value for money I have found in Frankfurt

    Stayed in May 2025

  • Reviewed: 21 May 2025

    9.0
    Good relaxing stay
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean , quiet

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    great choice for a weekend trip
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    the rooms are not really sound proof. it is possible to hear people speak in the next room. Also, there is no coffee machine in the room.

    The free mini bar is a nice touch. Further, the room is very spacious and has a nice setup. the hotel Restaurant and Bar has quality food and drinks. the staff was super kind and supportive.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Great room. Free minibar. Fantastic breakfast

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing i didn't like to write about.

    The location

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Nil

    Stayed in April 2025

  • Reviewed: 17 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted via mobile

    AC in one the room was only on cold, (night was still cold) we had to turn it off, the other room was fine.

    Good location - close to Ostbahnhof but quiet street, shop (REWE) around the corner. Some nice restaurants nearby. Parking is expensive but under the hotel.and easy to get to. Soft drinks in the room were complimentary and replenished every day. Rarity these days. Staff very helpful and friendly. We had reserved two rooms for us and they put us to twin room so we could interact directly Breakfast is good - everything is of a good standard.

    Stayed in April 2025

Showing 1 – 25

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