Reviews of Hotel Hellers Twenty Four I -24h-Check-In- This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Hauptstr. 37, 88048 Friedrichshafen, Germany
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewNo fridge, no water boiler. Self check-in machine did not work, had to call the number multiple times to speak to someone
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewI don’t like anything except the location
The hotel was booked including breakfast and once checked in they told need to pay for breakfast… No transparency and felt like cheating.. Also they took tax amount while checkout which I have never seen with any hotels…worst experience with a hotel in my whole life and also don’t expect this from hotels in booking.con
Hello, I am sorry that you felt you were treated unfairly but I have just looked at your reservation and saw that you only booked a room without breakfast. I also saw that you checked in through our check in terminal, so there was no one there to tell you that. What you mean by the tax amount, I don't know exactly what you mean. If you mean the visitor's tax, unfortunately we can't help it, these are guidelines from the city of Friedrichshafen. If you have any misunderstandings, you are welcome to contact us by telephone and we will try to clear them up. Translated with DeepL.com (free version)
Hello, I am sorry that you felt you were treated unfairly but I have just looked at your reservation and saw that you only booked a room without breakfast. I also saw that you checked in through our check in terminal, so there was no one th… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified review24 hr check in
The apartment is really just two rooms connected by the bathroom. Whats worse, the second room must go through the bathroom and towards the other room in order to leave, even though they have their own door. This is not safe. Close to no ventilation when blinds are down, no staff available most of the day, parking does not have designated spots so guests park in a way that can block others.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 January 2025 · Stayed in November 2024
Verified reviewReally grandma's house vibe
No staff at all, confused during check in.
Reviewed: 25 November 2024 · Stayed in November 2024
Verified reviewRadiator in the bathroom not working. Cold room at arrival with a closed radiator. Breakfast only a croissant and a coffee from the automatic machine. A bunch of Indian kids running around and Indian music playing in the dining room. Staff at reception a bit confused.
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewSimple check in, clean and comfortable room.
Breakfast price was more than advertised on Booking.com
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 July 2024 · Stayed in July 2024
Verified reviewThe staff were friendly. The male receptionist was very helpful and nothing was to much hastle.
When we arrived our room had the largest spider and three cockroaches. I think they just came in the window as it has seen left open. We didn’t see any other bugs the rest of our stay. And I checked EVERYWHERE! There was a very bad smell coming up the drains too.
Reviewed: 1 July 2024 · Stayed in July 2024
Verified reviewNo fridge, very disappointed.
Reviewed: 2 June 2024 · Stayed in June 2024
Verified reviewQuirkiness and location
Breakfast. It’s weird, there’s croissants, rolls and coffee available to help yourself. However if you want butter or jam with them you have to pay 6 euros for which you get a small block of butter , jam , Philadelphia, Nutella and pate ! Why ? I only wanted butter and jam ! And by the way the butter and the Philadelphia were out of date !!!! 🤔🤔
Reviewed: 19 April 2024 · Stayed in March 2024
Verified reviewFriendly staff
If you check in late, you do self check in on the screen in front of the hotel entrance
Reviewed: 13 September 2023 · Stayed in August 2023
Verified reviewReviewed: 7 September 2023 · Stayed in July 2023
Verified reviewReviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 16 August 2023 · Stayed in August 2023
Verified reviewQuirky ,clean and well looked after. Staff very Troy
Nothing
Reviewed: 9 August 2023 · Stayed in August 2023
Verified reviewMore shaby than chic
Reviewed: 4 August 2023 · Stayed in June 2023
Verified reviewVery easy check in. You will receive detailed information after booking. For Check out reception is available. Very friendly staff. Quite and relatable room
Nothing to complain