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  5. Reviews of Klosterhof – Alpine Hideaway & Spa

Reviews of Klosterhof – Alpine Hideaway & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Steilhofweg 19, 83457 Bad Reichenhall, Germany

#3 of 27 hotels in Bad Reichenhall

Guests' Choice

Review Score

Based on 41 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.3

  • Facilities

    9.7

  • Staff

    9.8

  • Value for money

    8.7

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 2, 2025

    10
    Special gem of a hotel run by a team with heart and soul
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    This is an exceptional place that I can only warmly recommend. I travel a lot for work and therefore can truly say this place is special comparing to other luxury hotels. Stayed here for 4 nights with my mother while I am in my 3. trimester. Can highly recommend for anyone looking for a wonderful place to spend a baby moon. The spa and treatments for both my mother and me with pregnancy were 10/10. The food options were great and particularly the breakfast was to dream about, however dinner could have been a bit more spicy for our personal taste. All hotel staff were exceptionally friendly and passionate about creating a lasting and personal experience. At the same time, the hotel feels down to earth and you can be your authentic self which adds truly to the ability to relax. We are planning to come back and already recommend the place to others

    Stayed in July 2025

  • Reviewed: July 27, 2025

    10
    It was a pleasant stay.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    What could be improved is expanding the available services, and longer opening hours for the wellness and spa areas, and making the gym accessible 24/7.

    A quiet accommodation in a beautiful environment, with comfortable rooms and beds. Finally, a place with good quality mattresses, a well-equipped bathroom and living room. The staff was very kind and attentive. It was my birthday, and I even received a small gift, with handwritten notes.

    Stayed in July 2025

  • Reviewed: June 26, 2025

    10
    Best wellness in a forest but close to town
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything is perfect!

    I loved the wellness, the breakfast, the dinner and the beautiful green forest and medow that surrounds the hotel. The rooms are confortable and clean, the view is amazing from every balcony. The staff is super friendly and helpful. It was one of the best hotels I stayed. I definitely will return!

    Stayed in June 2025

  • Reviewed: June 20, 2025

    10
    PEACEFUL
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved the property.

    Cleanliness, politeness and understanding. Both my wife and I do not speak German and they treated us with respect.

    Stayed in June 2025

  • Reviewed: June 13, 2025

    9.0
    Three lovely days.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful house in a beautiful setting. Excellent food and comfortable rooms.

    Stayed in June 2025

  • Reviewed: April 24, 2025

    10
    Fabulous place for R&R combined with well equipped spa / fitness facilities and amazing food.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 6 nights

    Can't think of anything..

    Food, room, view, spa, gym, pool, treatments, classes...

    Stayed in April 2025

  • Reviewed: October 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Room was actually rather small compared to other Hotels in the same price area. The rooms cupboard were too small for the clothes of two people if staying longer, thus we had to keep some stuff in the suitcases

    Nice staff, well maintained location, excellent food, silence

    Stayed in August 2024

  • Reviewed: August 8, 2024

    10
    Delighted
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful setting, wonderful fitness and spa

    Stayed in August 2024

  • Reviewed: July 23, 2024

    10
    Don’t think about it - just go. Half board sounds too good to be true, but the food really is world class
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Honestly, nothing. The staff was unforgettable

    From the moment we checked in, the receptionists friendly and charming demeanour set the tone for the entire day. The facilities are top notch - from the pools to the yoga classes. The salt water alpine dome was a real treat and highly recommended. The breakfast and dinner options were absolutely top class. And most importantly the hotel caters to pregnant ladies which made life so easy and enjoyable for my partner

    Stayed in July 2024

  • Reviewed: June 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights

    They have a wonderful spa, pristine location, super friendly staff.

    Stayed in May 2024

  • Reviewed: June 15, 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The A/C is not cold

    Great hospitality Very skilled and pleasant staff Cleaness

    Stayed in June 2024

  • Reviewed: March 17, 2024

    10
    Beautiful location, exceptional food and wonderful amenities.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Liked everything about the property.

    Beautiful setting and in excellent condition.

    Stayed in March 2024

  • Reviewed: September 17, 2023

    10
    Luxurious facility provides a treat while traveling
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    No dislikes

    Facilities, location, atmosphere

    Stayed in September 2023

  • Reviewed: August 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    At lunch and dinner, you can not have a glass of water. unless you buy the whole bottle.

    great hotel. very friendly stuff, very helpful. they have a great chef. highly recommended.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    10
    A wonderful find
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Truly a beautiful hideaway.. very stylish hotel with fantastic helpful staff! The spa area has a complete offering and all brand new in appearance! 1st class.. The surrounding countryside is stunning.. highly recommend this hotel. Martin on reception was very helpful and Alexandra in the restaurant had us laughing and so nice .. Food was just the best they did a BBQ our evening the terrace has wonderful views. Hopefully return one day!

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Definetelly coming back!
    • Business trip
    • Group
    • Standard Double Room with Balcony
    • Stayed 1 night

    omg! What an experience! the spa was amazing, unfortunatelly it was just till 8pm. The dinner was - I am speechless. The staff were so nice and helpfull. The room was really nice and cleam. The hotel was really calm. And the breakfast? Just wow!

    Stayed in July 2023

  • Reviewed: July 20, 2023

    10
    Everything was perfect - accomodation, service, spa … and food, that was amazing!!! Junior Suite is the best!!!!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything was perfect - accomodation, service, spa … and food, that was amazing!!!

    Stayed in July 2023

  • Reviewed: June 4, 2023

    10
    Maximum comfort and calmness
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Every thing fabulous

    More than awesome

    Stayed in May 2023

  • Reviewed: April 7, 2023

    8.0
    Great facilities, staff and location but unfortunately poor quality of food.
    • Leisure trip
    • Family with young children
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality of food rather mediocre, Thursday buffet very crowded and in general poor quality and variety of food ( not only Thursday unfortunately), far from the standard expected in similar hotels of similar price.. All the rest great but food was really disappointing.

    Spa very nice, staff was very friendly and helpful, great location.

    Stayed in March 2023

  • Reviewed: April 7, 2023

    10
    amazing place amazing hotel
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    it’s quiet amazing. you can see that everything was thought of. every detail in the hotel is great. the food is amazing and the staff are friendly and very helpful. there are a lot of tracks and trips around for hiking and bikes. the hotel even rents the bikes (electric). it was defiantly one of the best hotels I have been in (and I travel a lot). it has a home atmosphere to it. Cozy and warm.

    Stayed in March 2023

  • Reviewed: November 27, 2022

    10
    Will definitely return soon.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was excellent. The staff is super kind and friendly, the amenities are perfect such as the location and food.

    Nothing.

    Stayed in November 2022

  • Reviewed: September 9, 2022

    10
    A hidden gem with stunning mountain views. Great food and luxurious modern accommodation.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony
    • Stayed 3 nights

    Unfortunately due to the way Booking.com had this property listed, we booked the suite plus a double room as the suite only said suitable for three. On arrival it was clear the sofa bed was fine for my children. However the hotel would not refund us the room which we left untouched for the duration of our stay. It was a disappointing and expensive error which I will be taking up with Booking.com. Whilst the majority of staff were super friendly and really engaging and chatty there was one lady who was a little bit grumpy and occasionally the restaurant looked short staffed and sadly it showed in a few faces.

    Absolutely loved our short stay at Klosterhof. We had a suite (family of 4 plus dog) which was essentially a bedroom with a living room where the sofa bed was for the kids (12 year old twins). We had a balcony with stunning views of the Alps. The spa area was delightful and the pools a nice bonus. The food was amazing. We loved exploring and walked to Bad Reichenhall and got the cable car to Predigtstuhl. Not a fan of heights but views at the top were amazing. We ate at the restaurant there and it was delicious. We also drove to a car park (about 30 mins) where there is a cable car to the top of Untersberg. Even more breathtaking views! My daughter and I had our walking shoes and poles and walked down Reitstag. It had a very steep gradient and was hard on the legs. Took us nearly 4 hours. I wouldn't do it again as apart from the first hour when you're looking down on to Salzburg you spend most of the walk under the canopy of the forest and we literally saw noone so it was dark and a little bit uninspiring. It's very close to Salzburg which we had stayed in previous to our stay at Klosterhof. Lovely city full of charm and history (and plenty of Sound of Music gems).

    Stayed in August 2022

  • Reviewed: June 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: September 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

Showing 1 - 25

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