Reviews of Alsterblick Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Schwanenwik 30, Uhlenhorst, 22087 Hamburg, Germany
Loading
Guests also reviewed these properties:
Cavtat, Croatia
Umm Al Quwain, United Arab Emirates
Nottingham, United Kingdom
Ilhabela, Brazil
Longview, United States
Telfes im Stubai, Austria
Lisbon, Portugal
Panama City, Panama
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery clean and comfortable hotel. Everything as described. Quiet location and rooms.
Nothing
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewI lived in Hamburg several years ago and often walked past this building while it was being renovated. It was a pleasure to return and finally stay here. The rooms are very modern yet retain charming historical details. We had a quiet room facing the backyard, complete with a sunroom, which made the stay even more relaxing. The location is fantastic—you can step outside and immediately enjoy the unique atmosphere of the city, with the Alster just around the corner for lovely walks.
The breakfast is excellent, though the dining area can get a bit crowded at times.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWonderful location and very nice staff. The rooms are well-appointed, clean, and comfortable. And the breakfast is excellent.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewBad parking options
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewClean, comfortable
Nothing . It was perfect
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewNo aircon or fans for the extreme heat
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewClean
A bit underwhelming
Dear Guest, Thank you for your Feedback. We are happy that you kept our cleaning Team positiv in mind. May i ask why you gave us 5 out of 10 for the Equipment? What was missing? We would be happy to hear from you again to help us to become a better fit. Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you for your Feedback. We are happy that you kept our cleaning Team positiv in mind. May i ask why you gave us 5 out of 10 for the Equipment? What was missing? We would be happy to hear from you again to help us to bec… Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewLarge and clean hotel room.
The breakfast is too standard, too much discount of bread and rolls and the so called soft boiled eggs are hard to the degree in becoming dark green (10 minutes after the breakfast opens) - 5 days in a row.. The tables are laying with used plates for 15-25 minutes before cleared by the hotel staff. Please repair the LED light-chain. Sloppy appearance. Too many maintenance issues in the corners of the hotel. Water damage, paint cracks, clocked drain pipe in the shower etc.
Reviewed: 17 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewAn outstanding boutique hotel with beautifully appointed rooms, a great breakfast and stunning location on the Alster. Sunset walks and cafes across the road, perfect for walking the dog after a long journey.
A second coffee machine in the breakfast room would have saved the need to queue (twice!) for coffee.
Dear Guest, I’m pleased to share some good news with you: our second coffee machine has now been installed and is already helping to ease the breakfast rush – one sip at a time! We’re delighted to hear that you and your four-legged companion enjoyed your stay with us and appreciated both our amenities and location. It would be a pleasure to welcome you both back on your next visit to Hamburg. Until then, we wish you all the very best! Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, I’m pleased to share some good news with you: our second coffee machine has now been installed and is already helping to ease the breakfast rush – one sip at a time! We’re delighted to hear that you and your four-legged compan… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewBreakfast was absolutely wonderful and the room a dream
Everything was perfect
Dear Guest, Thank you for your great feedback. We are glad to hear that you hat a nice stay at Hotel Alsterblick. We would be happy to welcome you again in the future. Kind regards, Stine Jöns Rezeptionsleitung
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewBreakfast was lovely and the shower was incredible
A bit further from the centre than expected, but a lovely walk.
Dear Guest, Thank you for your feedback. We are glad that you liked your stay and our shower. We would be happy to welcome you again. Kind regards, Stine Jöns Rezeptionsleitung
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe rooms are tastefully designed, with the classic German Altbau architecture enhancing the hotel’s elegant flair. Breakfast offers all the essentials and is of good quality, but due to the limited space in the breakfast area, it can feel quite crowded, leaving little room to expand the selection. The beds are sufficiently comfortable.
The building is quite old, and while it is well-maintained, soundproofing is poor—you can hear everything from the neighboring rooms, which was particularly problematic on the first night. The bathroom facilities are generally good, but the shower is extremely narrow, making it uncomfortable to use. Additionally, the toilets have only a single flush option, which is uncommon in Germany, as it results in unnecessary water wastage. The room provides only two small 330-milliliter bottles of water, which is rather limited. Surprisingly, there is no kettle, which is unusual nowadays. Lastly, the reception staff was not particularly welcoming upon our arrival, which left a less-than-ideal first impression.
Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your thoughts and are glad to hear you enjoyed the elegant charm of our hotel and the quality of our breakfast. We understand your concerns regarding the breakfast area and its limited space. We are constantly exploring ways to optimize the setup to ensure a more comfortable experience for our guests. For future stays, please note that we are more than happy to provide a kettle upon request. Additionally, our coffee machine offers a hot water function as an alternative. The complimentary small water bottles in the room are intended as a welcoming gesture, and we are always able to provide larger bottles at the reception for a fee. Regarding the toilet flush, you can reduce water usage by gently pressing the upper part of the button. We appreciate your comment and will ensure this information is shared more clearly with our guests. We are sorry to hear that your first impression at reception was not as warm as it should have been. Providing a welcoming atmosphere is very important to us, and we will address this with our team to prevent such experiences in the future. We hope to have the opportunity to welcome you back to show you the improvements firsthand. Should you have any further questions or needs, please do not hesitate to reach out to us directly. Thank you once again for helping us to become better. Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your thoughts and are glad to hear you enjoyed the elegant charm of our hotel and the quality of our breakfast. We understand… Show more
Reviewed: 16 February 2025 · Stayed in January 2025
Verified reviewEverything was excellent, beautiful and comfortable. The best 4 star hotel I've stayed in (not only in Germany). Better than Turkish 5-stars, for example.
Dear Guest, Thank you very much for your great feedback. We are very pleased that you likes your stay so much. We would be glad to welcome you again in the future. Kind regards, Stine Jöns Rezeptionsleitung
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewThe room, house and location are very charming. It is right across the street from the lovely Aussenalster lake, which we could see from our room. The neighborhood is very posh with a nice selection of cafés and restaurants. You can also easily get to other areas with public transport or on foot. Walking along the shores of the Aussenalster is a must anyway. The bed was one of the most comfortable I ever slept in. The shower had excellent water pressure and everything worked perfectly, something I find rare in even the most upscale hotels. Make sure to take a boat tour of the harbor and catch a concert at the Elbphilharmonie (the Großer Saal is mind-blowing).
There was a lot of construction going on in the neighborhood, so it made some of our walks a bit less picturesque than they could have been. The breakfast buffet was good, but not extraordinary. It was a bit small and there was not a lot of selection. There were often long lines for the coffee machine, which needed regular "fixing". We stayed for 4 nights and noticed no variation in the buffet. I would expect a boutique hotel to have something a little special every day, like a fresh cake or local pastries. Also the müsli was obviously a cheaper brand. These were small let downs to an otherwise fantastic stay! Oh, and don't waste your money on the Hamburg Card. It's cheaper to get the day card for travel and you won't go to more than two of museums a day anyway.
Dear Guest, Thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed the charm of our hotel, the beautiful view of the Alster, and the comfort of our beds. It’s wonderful to know that our location and the surrounding area added to a memorable stay. Regarding the construction work in the neighborhood, we truly understand how this might have impacted your walks. Unfortunately, these works are carried out by the city of Hamburg, and we have no influence over them. We hope that the improvements will enhance the area even further in the future. We appreciate your suggestions about the breakfast buffet. Please note that we collaborate with a high-quality organic muesli provider to ensure fresh and natural options for our guests. We would love to welcome you back soon and provide you with another pleasant stay! Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you very much for sharing your experience with us! We are delighted to hear that you enjoyed the charm of our hotel, the beautiful view of the Alster, and the comfort of our beds. It’s wonderful to know that our location … Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewNice building and a lot of potential to make something special.
A bit cumbersome check-in and check-out. This place has a much higher potential, than is currently realised, even though it’s okay. E.g. in the furniture, there is still the logo of the old hotel. It’s small things like this…
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciate the charm of our building and see its potential. We would like to clarify that the logo on our furniture is not from a previous hotel but rather the branding of our interior design partner, Riviera Maison, with whom we collaborate to create a unique and welcoming atmosphere. We regret that you found the check-in and check-out processes to be complicated. Providing a personal and warm experience for our guests is very important to us. If you could share a bit more detail about what felt cumbersome, we would truly appreciate it. Your insights would help us improve and ensure a smoother experience in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience. Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciate the charm of our building and see its potential. We would like to clarify that the logo on our furniture is not from a pr… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewHotel lokalization id perfect - lake, view, marina, restaurants, close to city center. Room was big and breakfasts we're good.
We had problem with claryfining some documents and logging in when we came in the night.
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewNice, small hotel in well-renovated older building. Big rooms with high-ceilings, comfortable beds, nicely decorated, minibar. Big bathrooms. Nice location at the lake. It’s quite a walk. you can walk along the lake to the city centre
Breakfast buffet in a too small room, gets crowded. Only one coffee machine … which didn’t work. Quality of breakfast food and drink items has declined compared to earlier visits
Dear Guest, Thank you for your feedback! We’re glad you enjoyed the lovely location, spacious rooms, and the comfortable atmosphere. We understand your concerns regarding the breakfast area and the coffee machine. We’re sorry for any inconvenience this caused, and we’ll address the issue to ensure a more pleasant experience in the future. Your comments are valuable, and we truly appreciate you taking the time to share them with us. Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you for your feedback! We’re glad you enjoyed the lovely location, spacious rooms, and the comfortable atmosphere. We understand your concerns regarding the breakfast area and the coffee machine. We’re sorry for any incon… Show more
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewamazing breakfast, great room flair, wonderful location
Dear Guest, Thank you for your Feedback. We are glad to hear that you liked your stay at Hotel Alsterblick, our location and your breakfast. We would be happy to welcome you again in the future. Kind regards, Stine Jöns Rezeptionsleitung
Dear Guest, Thank you for your Feedback. We are glad to hear that you liked your stay at Hotel Alsterblick, our location and your breakfast. We would be happy to welcome you again in the future. Kind regards, Stine Jöns Rezeptionsleitu… Show more