Nothing

Very clean and comfortable hotel. Everything as described. Quiet location and rooms.

Stayed in August 2025

The breakfast is excellent, though the dining area can get a bit crowded at times.

I lived in Hamburg several years ago and often walked past this building while it was being renovated. It was a pleasure to return and finally stay here. The rooms are very modern yet retain charming historical details. We had a quiet room facing the backyard, complete with a sunroom, which made the stay even more relaxing. The location is fantastic—you can step outside and immediately enjoy the unique atmosphere of the city, with the Alster just around the corner for lovely walks.

Stayed in July 2025

Wonderful location and very nice staff. The rooms are well-appointed, clean, and comfortable. And the breakfast is excellent.

Stayed in July 2025

Bad parking options

Stayed in July 2025

Nothing . It was perfect

Clean, comfortable

Stayed in July 2025

No aircon or fans for the extreme heat

Stayed in July 2025

A bit underwhelming

Clean

Stayed in May 2025

The breakfast is too standard, too much discount of bread and rolls and the so called soft boiled eggs are hard to the degree in becoming dark green (10 minutes after the breakfast opens) - 5 days in a row.. The tables are laying with used plates for 15-25 minutes before cleared by the hotel staff. Please repair the LED light-chain. Sloppy appearance. Too many maintenance issues in the corners of the hotel. Water damage, paint cracks, clocked drain pipe in the shower etc.

Large and clean hotel room.

Stayed in April 2025

A second coffee machine in the breakfast room would have saved the need to queue (twice!) for coffee.

An outstanding boutique hotel with beautifully appointed rooms, a great breakfast and stunning location on the Alster. Sunset walks and cafes across the road, perfect for walking the dog after a long journey.

Stayed in March 2025

Everything was perfect

Breakfast was absolutely wonderful and the room a dream

Stayed in March 2025

A bit further from the centre than expected, but a lovely walk.

Breakfast was lovely and the shower was incredible

Stayed in February 2025

The building is quite old, and while it is well-maintained, soundproofing is poor—you can hear everything from the neighboring rooms, which was particularly problematic on the first night. The bathroom facilities are generally good, but the shower is extremely narrow, making it uncomfortable to use. Additionally, the toilets have only a single flush option, which is uncommon in Germany, as it results in unnecessary water wastage. The room provides only two small 330-milliliter bottles of water, which is rather limited. Surprisingly, there is no kettle, which is unusual nowadays. Lastly, the reception staff was not particularly welcoming upon our arrival, which left a less-than-ideal first impression.

The rooms are tastefully designed, with the classic German Altbau architecture enhancing the hotel’s elegant flair. Breakfast offers all the essentials and is of good quality, but due to the limited space in the breakfast area, it can feel quite crowded, leaving little room to expand the selection. The beds are sufficiently comfortable.

Stayed in February 2025

Everything was excellent, beautiful and comfortable. The best 4 star hotel I've stayed in (not only in Germany). Better than Turkish 5-stars, for example.

Stayed in January 2025

There was a lot of construction going on in the neighborhood, so it made some of our walks a bit less picturesque than they could have been. The breakfast buffet was good, but not extraordinary. It was a bit small and there was not a lot of selection. There were often long lines for the coffee machine, which needed regular "fixing". We stayed for 4 nights and noticed no variation in the buffet. I would expect a boutique hotel to have something a little special every day, like a fresh cake or local pastries. Also the müsli was obviously a cheaper brand. These were small let downs to an otherwise fantastic stay! Oh, and don't waste your money on the Hamburg Card. It's cheaper to get the day card for travel and you won't go to more than two of museums a day anyway.

The room, house and location are very charming. It is right across the street from the lovely Aussenalster lake, which we could see from our room. The neighborhood is very posh with a nice selection of cafés and restaurants. You can also easily get to other areas with public transport or on foot. Walking along the shores of the Aussenalster is a must anyway. The bed was one of the most comfortable I ever slept in. The shower had excellent water pressure and everything worked perfectly, something I find rare in even the most upscale hotels. Make sure to take a boat tour of the harbor and catch a concert at the Elbphilharmonie (the Großer Saal is mind-blowing).

Stayed in February 2025

We had problem with claryfining some documents and logging in when we came in the night.

Hotel lokalization id perfect - lake, view, marina, restaurants, close to city center. Room was big and breakfasts we're good.

Stayed in January 2025

Breakfast buffet in a too small room, gets crowded. Only one coffee machine … which didn’t work. Quality of breakfast food and drink items has declined compared to earlier visits

Nice, small hotel in well-renovated older building. Big rooms with high-ceilings, comfortable beds, nicely decorated, minibar. Big bathrooms. Nice location at the lake. It’s quite a walk. you can walk along the lake to the city centre

Stayed in December 2024

amazing breakfast, great room flair, wonderful location

Stayed in December 2024

Very nice hotel but also a bit pricy though. And hotel parking was expensive.

Beautifully renovated old building, with great location in quiet neighbourhood and in acceptable distance to the city center (if you don't want to stay in the centre of the city). Great breakfast buffet with lots of different options to choose between.

Stayed in October 2024

Virtually no view. Just a narrow gap between two buildings.

Spacious room, good bed, excellent breakfast, friendly and efficient staff.

Stayed in September 2024

Breakfast was excellent

Stayed in September 2024

Toilet was a little bit dirty when we arrived Breakfast room was quite small and the options for warm food were limited. Also bigger plates needed. No air conditioning in room, so very warm even with outside temperatures at 21C.

Upgraded room with tons of space, including own living room Lovely surroundings Good restaurants nearby Friendly staff Beautiful architecture of hotel

Stayed in August 2024

Breakfast room a bit cramped with only one coffee machine - so expect to queue at busy times.

Excellent location opposite the lake, convenient for bus into city, good restaurant nearby, nice quiet neighbourhood.

Stayed in August 2024

The room was over prized since the room was located in the basement floor and had no view. The pictures on the website were misleading.

Hotel is located in a very beautiful area in Hamburg. And the hotel itself is very stunning from the outside as well as from the inside. The breakfast was great and the staff was helpful.

Stayed in August 2024

Would love a bathtub in addition to the small shower

Beautiful historic building beautifully renovated with modern comforts. Great bed and water pressure in the shower. Balcony on the street facing the Alster is a dream for morning coffee. Lovely complimentary breakfast and friendly staff. Truly my favorite location in Hamburg; you can walk to Jungfernstieg in 30 minutes, but you’re away from the tourist core and 10 minutes walk to trendy restaurants and cafes in charming Uhlenhorst and Winterhude.

Stayed in July 2024