7.7

Reviews of Hilton Dresden an der Frauenkirche This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

An der Frauenkirche 5, Altstadt, 01067 Dresden, Germany

  • Angelos

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Best location in the old city.

    Property response:

    Dear Angelos, It's uplifting to read that you found the location of Hilton Dresden to be excellent. We truly believe that our establishment's position, nestled in the heart of the old city, is one of the treasures we get to share with our esteemed guests. It is always our aim to provide an unparalleled experience, and the unique charm of our surroundings certainly adds to this. We hope that the convenience of our location also enhanced your ability to explore and enjoy the rich culture and history that Dresden has to offer. Looking forward to welcoming you back to our hotel in the future. Kind Regards, Martin Raich, General Manager Hilton Dresden

    Dear Angelos, It's uplifting to read that you found the location of Hilton Dresden to be excellent. We truly believe that our establishment's position, nestled in the heart of the old city, is one of the treasures we get to share with our … Show more

    Hilton Dresden an der Frauenkirche
    1 September 2025
  • Adil

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review
  • Adil

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review
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  • Ana

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Jozef

    Reviewed: 20 August 2025 · Stayed in July 2025

    Verified review

    Perfect location. Very good breakfast variety.

    Toilets in lobby accessible only with hotel room card was surprise as we had only one room card.

    Property response:

    Dear Jozef, It's great to hear that you appreciated the prime location of Bierhaus Dampfschiff and the variety of our breakfast. We strive to provide an excellent experience for all our guests and your feedback is valuable in achieving that goal. We note your mention about the access to our lobby toilets. This measure is in place primarily to ensure the security and comfort of our guests. We apologize for any inconvenience caused and will take your feedback into consideration as we continually aim to improve our guest experience. We're looking forward to welcoming you back at Bierhaus Dampfschiff. Kind Regards, Martin Raich, General Manager Hilton Dresden

    Dear Jozef, It's great to hear that you appreciated the prime location of Bierhaus Dampfschiff and the variety of our breakfast. We strive to provide an excellent experience for all our guests and your feedback is valuable in achieving tha… Show more

    Hilton Dresden an der Frauenkirche
    21 August 2025
  • Hasegawa

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • Alexander

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Location and friendly, efficient staff

    A/C needs improvement. And pillows not comfortable. Too thick. And too big. Cover very warm.

    Property response:

    Dear Alexander, Your feedback is vital to us as we strive to deliver the best possible guest experience. We're delighted to learn that you appreciated our prime location and friendly staff. However, we're sorry to hear that you had some discomfort with our air conditioning system and pillows. Your wellbeing is our greatest concern and we'll ensure your comments about the comfort of our amenities are taken into consideration. We hope to have the opportunity to welcome you back and make your next stay more enjoyable. Kind Regards, Martin Raich, General Manager Hilton Dresden

    Dear Alexander, Your feedback is vital to us as we strive to deliver the best possible guest experience. We're delighted to learn that you appreciated our prime location and friendly staff. However, we're sorry to hear that you had some d… Show more

    Hilton Dresden an der Frauenkirche
    1 August 2025
  • Karlene

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review

    Very nice room. Excellent breakfast. Perfect location.

    Property response:

    Dear Karlene, It's heartening to read your positive review. It sounds like our spacious room, sumptuous breakfast, and prime location all contributed to a memorable stay at the Hilton Dresden. We pride ourselves on providing a high-quality experience for our guests, and your kind words affirm that we are succeeding in this endeavor. It's always a pleasure to hear that we have exceeded our guests' expectations. We look forward to welcoming you back, for another excellent stay in the future. Kind Regards, Martin Raich, General manager Hilton Dresden

    Dear Karlene, It's heartening to read your positive review. It sounds like our spacious room, sumptuous breakfast, and prime location all contributed to a memorable stay at the Hilton Dresden. We pride ourselves on providing a high-qualit… Show more

    Hilton Dresden an der Frauenkirche
    4 August 2025
  • Jeanne

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Extremely comfortable, spacious room. Beds were very nice. Location was amazing. Staff was professional and friendly.

    We were excited about the pool and hot tub, but the facilities required payment and were more exercise-focused than leisure-focused.

    Property response:

    Dear Jeanne, Your recent stay with us at Hilton Dresden indeed sounds delightful and we're truly glad you found our rooms to be comfortable and spacious, and our staff professional and friendly. It's wonderful to hear that you found the location amazing as well. The feedback about our pool and hot tub facilities is greatly valued. We understand that your expectations were more inclined towards leisure rather than exercise. Your experience will act as a catalyst in our efforts to ensure even clearer communication about the nature of our facilities and any associated costs. We truly appreciate your insights and look forward to welcoming you again for another pleasant stay at Hilton Dresden. Kind Regards, Martin Raich, General Manager Hilton Dresden

    Dear Jeanne, Your recent stay with us at Hilton Dresden indeed sounds delightful and we're truly glad you found our rooms to be comfortable and spacious, and our staff professional and friendly. It's wonderful to hear that you found the lo… Show more

    Hilton Dresden an der Frauenkirche
    4 August 2025
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  • Václav

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    The location was amazing and the staff at reception was supportive every time we reached out to them.

    The bad mattress was old and not comfortable. The hallways in the holte smelled bad. The hotel requires a renovation. The wellness world experience is not very good, the staff did not understand english very much and provided almost zero info about their services.

    Property response:

    Dear Václav, First of all, we would like to thank you for your review and honest feedback about the Hilton Dresden. We are pleased to hear that you appreciated our location and the service at the reception desk. However, we are sorry that some aspects of your stay did not meet your expectations. It is very important to us to provide all guests with a high level of comfort and satisfaction, and we are disappointed to hear that we did not meet your expectations in some areas. We regret that you experienced discomfort with the mattress and that you noticed an unpleasant smell in the corridors. Furthermore, we are sorry that you did not find your experience in our wellness world satisfactory. Your comments are very valuable to us as they help us to continuously improve our services and facilities. We will take your feedback very seriously and use it as an opportunity to review and improve the quality of our service. We would be delighted if you would give us another opportunity to convince you of our strengths and offer you an all-round satisfying stay. Kind regards, Martin Raich, General Manager

    Dear Václav, First of all, we would like to thank you for your review and honest feedback about the Hilton Dresden. We are pleased to hear that you appreciated our location and the service at the reception desk. However, we are sorry that… Show more

    Hilton Dresden an der Frauenkirche
    24 June 2025
  • Valdis

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Valdis, We are delighted that you enjoyed your stay at the Hilton Dresden. The location of our hotel in the heart of the picturesque old town is something we are very proud of. We understand that a central location is very important to our guests and are therefore all the more pleased that you highlighted this in particular. We hope to welcome you back to the Hilton Dresden soon and look forward to your next visit. If you have any questions or concerns in the meantime, please do not hesitate to contact us. Kind regards, Martin Raich, General Manager

    Dear Valdis, We are delighted that you enjoyed your stay at the Hilton Dresden. The location of our hotel in the heart of the picturesque old town is something we are very proud of. We understand that a central location is very important t… Show more

    Hilton Dresden an der Frauenkirche
    11 June 2025
  • Gianfranco

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review
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  • Holly

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    The room was comfortable. There was a water machine in the hallway to refill your water bottle, kettle, or cup. The gym and sauna were very nice and offered water and fruit. We ate at the bistro attached to the hotel. We were in a hurry and our service was quick and delicious.

    Property response:

    Dear Holly, We are delighted to read that you thoroughly enjoyed your stay at the Hilton Dresden. Your maximum score is confirmation of our efforts to provide our valued guests with a pleasant and memorable experience. We are delighted that you appreciate the convenience of our water dispenser in the hallway. It is important to us that our guests have access to refreshing water at all times. We are very pleased with your positive comments about the rooms. We place great emphasis on comfort and design to create a welcoming and relaxing atmosphere. We are also delighted that you found our central location to be perfect. The Hilton Dresden is indeed located in the heart of the city, allowing our guests to easily explore the beauty and sights of Dresden. We hope to welcome you back soon and offer you our excellent service once again. Kind regards, Martin Raich, General Manager

    Dear Holly, We are delighted to read that you thoroughly enjoyed your stay at the Hilton Dresden. Your maximum score is confirmation of our efforts to provide our valued guests with a pleasant and memorable experience. We are delighted th… Show more

    Hilton Dresden an der Frauenkirche
    20 May 2025
  • Guillaume

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Nice location, nice staff

    Property response:

    Dear Guillaume, We are delighted that you enjoyed your stay at the Hilton Dresden and that you particularly appreciated our location and staff. It is our goal to welcome every guest with a high standard of service and hospitality. Your positive review is a great encouragement to us in our daily work. It shows us that we are on the right track to providing our guests with a pleasant and memorable stay. We hope to welcome you back to our hotel soon and provide you with first-class service once again. Thank you for taking the time to share your experience. Kind regards, Martin Raich, General Manager

    Dear Guillaume, We are delighted that you enjoyed your stay at the Hilton Dresden and that you particularly appreciated our location and staff. It is our goal to welcome every guest with a high standard of service and hospitality. Your po… Show more

    Hilton Dresden an der Frauenkirche
    26 May 2025
  • Mark

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    The location is spectacular. You are literally steps away from all of the main attractions and museums.

    Property response:

    Dear Mark, we are delighted that you rated your stay at the Hilton Dresden so highly. We are particularly pleased that you enjoyed the central location of our hotel, right in the heart of the city's attractions. We understand that the location of a hotel is a key factor in a successful trip. We are therefore very proud to be able to offer our guests such an excellent base from which to explore the city. It is our aim to ensure that every guest feels comfortable and has an unforgettable time in Dresden. We are delighted that we were able to contribute to making your stay in our beautiful city a special experience. We hope to welcome you back to the Hilton Dresden on your next visit to Dresden and look forward to providing you with another pleasant and memorable stay. With kind regards, Martin Raich, General Manager

    Dear Mark, we are delighted that you rated your stay at the Hilton Dresden so highly. We are particularly pleased that you enjoyed the central location of our hotel, right in the heart of the city's attractions. We understand that the… Show more

    Hilton Dresden an der Frauenkirche
    12 May 2025
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  • Gizem

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review

    The location was great. Pillow was so comfy. We were pleased by the Housekeeping and receptionists were so helpfull and cheerful.

    The rugs made us a little allergic, ı reccommend to make renovations of the rugs.

    Property response:

    Dear Gizem, We are delighted to hear that you enjoyed your stay at the Hilton Dresden and particularly appreciate our central location, the comfort of our pillows and the friendly service provided by our staff. It is our constant endeavour to offer our guests a high level of comfort and satisfaction. Your words of praise are a wonderful confirmation for our team and a great motivation to continuously improve our service. We take your feedback on the carpets very seriously. Although we cannot promise any specific improvements, we are always keen to ensure that our guests enjoy a pleasant and allergy-free stay. Thank you for bringing this issue to our attention. We look forward to welcoming you back to Dresden on your next visit. Kind regards, Martin Raich, General Manager

    Dear Gizem, We are delighted to hear that you enjoyed your stay at the Hilton Dresden and particularly appreciate our central location, the comfort of our pillows and the friendly service provided by our staff. It is our constant endeavou… Show more

    Hilton Dresden an der Frauenkirche
    12 May 2025
  • Rosemary

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Great location anf very comfortable room. The executive lounge was brilliant, good variety of food and drink in happy hour

    The day before we arrived I had an email saying I had to register for online checkin. Wasted half an hour trying and failing to make it work.

    Property response:

    Dear Rosemary, We are delighted to hear that you appreciated the excellent location of the Hilton Dresden and the amenities in our rooms. We are proud of our Executive Lounge and it is always gratifying to know that our guests enjoy the food and beverages on offer. However, we are sorry to hear that you experienced difficulties with online check-in. We understand that this can be a hassle, especially when you are travelling and looking forward to a smooth experience. We would like to assure you that we always strive to provide our guests with the best possible comfort and service. We hope to welcome you back to the Hilton Dresden soon and offer you an even more enjoyable stay. Kind regards, Martin Raich, General manager

    Dear Rosemary, We are delighted to hear that you appreciated the excellent location of the Hilton Dresden and the amenities in our rooms. We are proud of our Executive Lounge and it is always gratifying to know that our guests enjoy the fo… Show more

    Hilton Dresden an der Frauenkirche
    29 April 2025
  • Daniel

    Reviewed: 26 April 2025 · Stayed in March 2025

    Verified review

    Great location, great breakfast.

    Property response:

    Dear Daniel, we are delighted to hear that you enjoyed your stay at the Hilton Dresden so much. Your excellent review confirms that we are on the right track. We are particularly pleased that you described our location and breakfast as "super". The Hilton Dresden is indeed strategically located, and we always strive to offer our guests a rich and high-quality breakfast. We hope to welcome you back soon as our guest so that we can offer you another first-class experience. Kind regards, Martin Raich, General Manager

    Dear Daniel, we are delighted to hear that you enjoyed your stay at the Hilton Dresden so much. Your excellent review confirms that we are on the right track. We are particularly pleased that you described our location and breakfast as &q… Show more

    Hilton Dresden an der Frauenkirche
    29 April 2025
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  • Frau

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • James

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Nice room, excellent breakfast. Helpful staff.

    Duvet cover had a mark on it when we arrived. Bathroom extraction fan did not stop steaming up mirrors. Air con could have been a little more effective.

    Property response:

    Dear James, I am delighted to hear that you appreciate the location of our hotel and the friendliness of our staff. The peace and quiet you experienced, without any traffic noise, is indeed something we are proud of. Your positive comments about the room and breakfast are very encouraging for us. Our team always strives to provide every guest with a pleasant experience. However, I regret the inconvenience you experienced with the bed linen and air conditioning in your room. We always strive to provide every guest with a perfect stay. Your comments will help us to further improve our services. Thank you for taking the time to share your experience with us. We look forward to welcoming you back to our hotel on your next stay in Dresden. Kind regards, Martin Raich, General Manager

    Dear James, I am delighted to hear that you appreciate the location of our hotel and the friendliness of our staff. The peace and quiet you experienced, without any traffic noise, is indeed something we are proud of. Your positive comment… Show more

    Hilton Dresden an der Frauenkirche
    29 April 2025
  • Alina

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
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  • Martina

    Reviewed: 13 April 2025 · Stayed in January 2025

    Verified review
  • Albrecht

    Reviewed: 6 April 2025 · Stayed in April 2025

    Verified review
  • Miron

    Reviewed: 4 April 2025 · Stayed in March 2025

    Verified review
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  • Maria

    Reviewed: 27 March 2025 · Stayed in February 2025

    Verified review

    It was a great location, room was pretty nice, so was shower, and good quality soaps and shampoo. Staff was friendly, hotel was very clean.

    It was good, except I was looking forward for hot tub, and they didn’t put it anywhere that it would be closed, so we went to the pool area, dressed in the swimsuits and ready to enjoy hot tub and only then we were told that it’s too expensive for hotel to keep it open in the winter. Honestly, that was weird to hear, in the US Hilton hotels you would never run into such a thing.

    Property response:

    Dear Mrs Maria, i am delighted to hear that you enjoyed your stay at the Hilton Dresden overall. Your satisfaction is very important to us and we appreciate your positive feedback regarding the location of our hotel, the cleanliness and the friendliness of our staff. It is nice to know that you appreciated our room and the amenities provided, such as high-quality soaps and shampoo. On the other hand, we regret that certain aspects of your stay did not meet your expectations. Your disappointment with the hot tub is completely understandable. The well-being of our guests is our top priority and we regret that we were unable to meet your expectations in this particular case. Your feedback is important to us and will help us to continuously improve our service. We hope to welcome you back to our hotel soon and promise that we will always endeavour to make your stay with us as pleasant as possible. Kind regards, Martin Raich, General Manager

    Dear Mrs Maria, i am delighted to hear that you enjoyed your stay at the Hilton Dresden overall. Your satisfaction is very important to us and we appreciate your positive feedback regarding the location of our hotel, the cleanliness and th… Show more

    Hilton Dresden an der Frauenkirche
    28 March 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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