Rheinallee 46, Neustadt, 55118 Mainz, Germany
#6 of 39 hotels in Mainz
Guests' ChoiceBased on 486 hotel reviews
8.6Cleanliness
9.2
Comfort
9.0
Location
8.7
Facilities
8.8
Staff
9.0
Value for money
8.9
Free WiFi
8.9
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End of dialog contentReviewed: 3 September 2025
Annette
United KingdomLonger walk to get to the Old Town which wasn't so convenient for a short stay (like ours), but otherwise the location is great and the hotel is a 20 minute walk from the station if you ignore Google maps which took us on a detour around the harbour!!
The decor, the facilities, the breakfast, the room. All comfortable, easy to navigate the self service catering system. The communal areas were big, stylish and comfortable to sit and have a drink whilst watching the world go by. Close to the river to go for a walk and the "trendy" part of town was close with plenty of bars and eateries. Art gallery and another coffee shop directly opposite. On the main bus route to take you to the station or old town. We were in a quadruple bunk bed room, the shower and toilet were separate which was very convenient and even better if travelling with friends.
Stayed in August 2025
Reviewed: 2 September 2025
Gunnar
United KingdomIt’s a bit far away from the city centre, but regular buses are available.
Great hotel, clean and modern rooms, great views, great breakfast
Stayed in August 2025
Reviewed: 2 September 2025
Dicle
TurkeyIt was two bus rides to the university which was not ideal for us.
Rheinallee was beautiful but noisy. Hotel was clean and bright.
Stayed in August 2025
Reviewed: 1 September 2025
Erik
United StatesBreakfast was exceptional and the staff was always friendly and helpful. Bicycle parking in the garage was convenient.
Stayed in August 2025
Reviewed: 29 August 2025
Frank
GermanyNothing.
All perfect, and good price.
Stayed in August 2025
Reviewed: 28 August 2025
Sam
United StatesExcellent staff, comfortable room, good bed and bedding, super air conditioning, great breakfast, fair price. A great stay!
Stayed in August 2025
Reviewed: 26 August 2025
Graham
United KingdomChecked in at 17:00 and allocated a room, but found it was still being prepared, so needed to return to reception to be allocated a different room. Little choice of hot option for breakfast - eggs, grilled vegetables and chicken meatballs.
Clean, modern room with comfortable beds.
Stayed in August 2025
Reviewed: 25 August 2025
Jay&shell
AustraliaA small fridge would be nice but the restaurant downstairs is very good.
The building is very new, clean and comfortable rooms. Excellent breakfast and friendly staff. Baggage storage after checkout is so handy and appreciated.
Stayed in August 2025
Reviewed: 23 August 2025
Martin
United KingdomAll good. Some more sitting options outside on the terrace.
New and spotless hotel situated in a nicely regenerated former harbour area near the Rhine. Good room and bathroom. Nice breakfast , friendly staff and a nice launch area .
Stayed in August 2025
Reviewed: 23 August 2025
Sachira
GermanyAutomatic window drapes
Clean, premium look and feel
Stayed in August 2025
Reviewed: 17 August 2025
Lisa
United KingdomSome of the staff were a bit grumpy.
Lovely place, relaxed and comfortable. The breakfast choices were varied and fresh.
Stayed in July 2025
Reviewed: 16 August 2025
Cher
NetherlandsNothing
Great location, staff, perfect family room with 2 bunkbeds, included breakfast was extensive and all of that for a extremely reasonable price
Stayed in August 2025
Reviewed: 15 August 2025
Melissa
NetherlandsVery nice rooms and lovely location. A bit out of the centre but still a nice walk. Bikes are available in front of the hotel. Check in was fast and staff was very helpfull. Fresh water in front of the reception and drinks are available throughout the night. We had a very pleasant stay!
Stayed in August 2025
Reviewed: 15 August 2025
Alistair
United KingdomHotel car park very limited but car parking available fairly close to hotel.
Facilities very good. Fabulous breakfast.Great value.
Stayed in August 2025
Reviewed: 14 August 2025
Matt
United KingdomBreakfast was very good, hotel was very quiet and food at the restaurant was good value.
Stayed in August 2025
Reviewed: 14 August 2025
Le
GermanyNone
Everything
Stayed in August 2025
Reviewed: 13 August 2025
Laura
United KingdomPillows! Seem to be mentioned by everyone - those provided are no good, unfortunately when we requested additional pillows none were available due to other customers already having requested. This feedback is consistent among guests, perhaps it’s time to invest in some better pillows!
Great location - evening walks by the harbour! Basic but comfortable rooms Friendly staff Delicious breakfast Pleasant relaxing area for evening drinks
Stayed in August 2025
Reviewed: 13 August 2025
Kelly
IrelandI was a little unsure about the room cleaning it's not really an issue for me but more clarity would be better.
It's a wonderful hotel with wonderful staff especially Simon on reception, professional and courteous and very helpful. Staff in the restaurant were brilliant kind and very accommodating. Always professional and kind.
Stayed in August 2025
Reviewed: 12 August 2025
Joanne
United KingdomQuite a long walk into town centre from hotel (30 mins)
Breakfast was excellent Quadruple room perfect for family of four
Stayed in August 2025
Reviewed: 12 August 2025
Francesco
ItalyGreat hotel in Mainz! The room was spacious and very clean, breakfast was excellent with a good selection of sweet and savoury food, and the beds were very comfortable!
Stayed in August 2025
Reviewed: 11 August 2025
Kangbre
Netherlandsn/a
The staff was very kind
Stayed in August 2025
Reviewed: 10 August 2025
Eswar
NetherlandsThe pillows were soft or not suitable for adults
Great break fast and nice location
Stayed in August 2025
Reviewed: 8 August 2025
Alice
United KingdomNo complaints!
Lovely hotel. Quiet with comfortable beds - we really liked the bunk beds! Breakfast was good. It is in a lovely location on the river.
Stayed in August 2025
Reviewed: 8 August 2025
Tracy
United StatesBeds were hard, parking was €20 a night
Very good breakfast, great location, very quiet rooms
Stayed in August 2025
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