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  5. Reviews of H2 Hotel Mainz

Reviews of H2 Hotel Mainz This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Rheinallee 46, Neustadt, 55118 Mainz, Germany

#6 of 39 hotels in Mainz

Guests' Choice

Review score

Based on 486 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.9

  • Free WiFi

    8.9

100% verified reviews

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Stylish stopover
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Longer walk to get to the Old Town which wasn't so convenient for a short stay (like ours), but otherwise the location is great and the hotel is a 20 minute walk from the station if you ignore Google maps which took us on a detour around the harbour!!

    The decor, the facilities, the breakfast, the room. All comfortable, easy to navigate the self service catering system. The communal areas were big, stylish and comfortable to sit and have a drink whilst watching the world go by. Close to the river to go for a walk and the "trendy" part of town was close with plenty of bars and eateries. Art gallery and another coffee shop directly opposite. On the main bus route to take you to the station or old town. We were in a quadruple bunk bed room, the shower and toilet were separate which was very convenient and even better if travelling with friends.

    Stayed in August 2025

  • Reviewed: 2 September 2025

    10
    Overall, excellent experience.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    It’s a bit far away from the city centre, but regular buses are available.

    Great hotel, clean and modern rooms, great views, great breakfast

    Stayed in August 2025

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    It was two bus rides to the university which was not ideal for us.

    Rheinallee was beautiful but noisy. Hotel was clean and bright.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    10
    Very convenient to the river and the city center, with a very friendly staff.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights

    Breakfast was exceptional and the staff was always friendly and helpful. Bicycle parking in the garage was convenient.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    All perfect, and good price.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    A great reasonably priced stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff, comfortable room, good bed and bedding, super air conditioning, great breakfast, fair price. A great stay!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Hotel is modern and clean but lacks hot breakfast variety.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Checked in at 17:00 and allocated a room, but found it was still being prepared, so needed to return to reception to be allocated a different room. Little choice of hot option for breakfast - eggs, grilled vegetables and chicken meatballs.

    Clean, modern room with comfortable beds.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    A small fridge would be nice but the restaurant downstairs is very good.

    The building is very new, clean and comfortable rooms. Excellent breakfast and friendly staff. Baggage storage after checkout is so handy and appreciated.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Great new hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good. Some more sitting options outside on the terrace.

    New and spotless hotel situated in a nicely regenerated former harbour area near the Rhine. Good room and bathroom. Nice breakfast , friendly staff and a nice launch area .

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Great value and premium look and feel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Automatic window drapes

    Clean, premium look and feel

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    We would stay here again.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Some of the staff were a bit grumpy.

    Lovely place, relaxed and comfortable. The breakfast choices were varied and fresh.

    Stayed in July 2025

  • Reviewed: 16 August 2025

    9.0
    Best value for money
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, staff, perfect family room with 2 bunkbeds, included breakfast was extensive and all of that for a extremely reasonable price

    Stayed in August 2025

  • Reviewed: 15 August 2025

    10
    Will definitely come back!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice rooms and lovely location. A bit out of the centre but still a nice walk. Bikes are available in front of the hotel. Check in was fast and staff was very helpfull. Fresh water in front of the reception and drinks are available throughout the night. We had a very pleasant stay!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel car park very limited but car parking available fairly close to hotel.

    Facilities very good. Fabulous breakfast.Great value.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Great hotel highly recommended
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very good, hotel was very quiet and food at the restaurant was good value.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Everything

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Comfortable, welcoming hotel - just sort out the pillows!
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows! Seem to be mentioned by everyone - those provided are no good, unfortunately when we requested additional pillows none were available due to other customers already having requested. This feedback is consistent among guests, perhaps it’s time to invest in some better pillows!

    Great location - evening walks by the harbour! Basic but comfortable rooms Friendly staff Delicious breakfast Pleasant relaxing area for evening drinks

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Great service always professional and courteous.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I was a little unsure about the room cleaning it's not really an issue for me but more clarity would be better.

    It's a wonderful hotel with wonderful staff especially Simon on reception, professional and courteous and very helpful. Staff in the restaurant were brilliant kind and very accommodating. Always professional and kind.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • People with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Quite a long walk into town centre from hotel (30 mins)

    Breakfast was excellent Quadruple room perfect for family of four

    Stayed in August 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Great hotel in Mainz! The room was spacious and very clean, breakfast was excellent with a good selection of sweet and savoury food, and the beds were very comfortable!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    8.0
    The hotel is located easy to reach the city center and it was clean and the staff was very kind.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    n/a

    The staff was very kind

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very nice place with great breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were soft or not suitable for adults

    Great break fast and nice location

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No complaints!

    Lovely hotel. Quiet with comfortable beds - we really liked the bunk beds! Breakfast was good. It is in a lovely location on the river.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Overall, it was a good hotel. Rooms were very quiet. I couldn’t hear anyone and the breakfast was tasty and substantial.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were hard, parking was €20 a night

    Very good breakfast, great location, very quiet rooms

    Stayed in August 2025

Showing 1 – 25

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