7.7

Reviews of greet Berlin Alexanderplatz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Bernhard-Weiß-Str. 8 , Mitte, 10178 Berlin, Germany

  • Jurgita

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Our stay was very disappointing. The hotel was hard to find – in the photos you see the whole building, but the hotel itself takes up only a small part of it. The elevator barely worked and moved extremely slowly. The first room we were given smelled strongly of sewage; after waiting about 15 minutes for the receptionist, we were moved to another room, which still smelled, just a bit less. The second room we booked didn’t smell, but it was very damp. Breakfast was also a big letdown – very little choice and the food was cold. We only had coffee and went to eat elsewhere. Definitely would not recommend this hotel.

    Property response:

    Dear Jurgita, Thank you for sharing your review. We sincerely apologize that your experience fell short in several areas. While our central Alexanderplatz location is typically appreciated for its connectivity to public transport, we regret any confusion in finding our entrance. Our team remains available 24/7 to assist with room comfort concerns, including providing extra fans upon request. Our breakfast buffet focuses on fresh regional produce, though we acknowledge your comments about variety and will review this with our kitchen team. The minimarket in our lobby remains open around the clock with snack alternatives should guests need them. It is our hope that you will allow us the opportunity of providing you with an improved experience in the future. Kind regards, Your team from greet Berlin Alexanderplatz

    Dear Jurgita, Thank you for sharing your review. We sincerely apologize that your experience fell short in several areas. While our central Alexanderplatz location is typically appreciated for its connectivity to public transport, we regr… Show more

    greet Berlin Alexanderplatz
    1 September 2025
  • Teddy

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Ian

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    This is a basic hotel but has all that you need.Breakfast was great, simple but plenty to eat. All very pleasing.

    All was fine

    Property response:

    Dear Ian, Thank you for taking the time to provide us with this review of your stay. We're pleased our practical amenities and spotless facilities met your needs during your short visit. However, we regret any aspect of your experience fell short of complete satisfaction. Finally, our team takes particular pride in preparing breakfast selections that fuel days of city exploration - your appreciation means much to us. We hope that we may have the pleasure of welcoming you back in the future. Kindest regards, Your team from greet Berlin Alexanderplatz

    Dear Ian, Thank you for taking the time to provide us with this review of your stay. We're pleased our practical amenities and spotless facilities met your needs during your short visit. However, we regret any aspect of your experience fe… Show more

    greet Berlin Alexanderplatz
    28 August 2025
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  • Leo

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Devis

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Andrew

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review
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  • Mark

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location

    Very slow lift

    Property response:

    Dear Mark, Thanks for this review about your recent stay. It is wonderful that you had such a positive experience at greet Berlin Alexanderplatz. We're delighted our central location on Alexanderplatz made exploring Berlin's iconic landmarks so convenient for you. Our sustainable approach to urban hospitality aims to create memorable connections with the city. We regret any inconvenience caused by the elevator response time during your stay. Our team continuously monitors facility performance while maintaining our eco-conscious operational balance. We hope you appreciated how our soundproofed rooms and air conditioning system provide comfort amidst the vibrant city energy surrounding us. We hope to have the pleasure of welcoming you again. Kind regards, Your team from greet Berlin Alexanderplatz

    Dear Mark, Thanks for this review about your recent stay. It is wonderful that you had such a positive experience at greet Berlin Alexanderplatz. We're delighted our central location on Alexanderplatz made exploring Berlin's iconic landm… Show more

    greet Berlin Alexanderplatz
    12 August 2025
  • Arsid

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Lucas

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The bed was not confortable at all, it gave me back pain. The matress was way too soft and I couldnt really sleep well, the pillows also were way too soft.

    Property response:

    Dear Lucas, Thank you for taking the time to share your feedback. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our team takes sleep quality seriously and we regret any discomfort caused by the bedding configuration. While we prioritize sustainable practices through repurposed furnishings, we acknowledge this approach may require adjustments for individual preferences. We hope you were able to appreciate our prime Alexanderplatz location, ideal for exploring Berlin's iconic landmarks like the TV Tower and Museum Island. We hope that we can welcome you back in the future. Best wishes, Your team from greet Berlin Alexanderplatz

    Dear Lucas, Thank you for taking the time to share your feedback. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our team takes sleep quality seriously and we regret any discomfort caused by the bed… Show more

    greet Berlin Alexanderplatz
    12 August 2025
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  • Adrian

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Fergus

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Pania

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    One staff in particular was really nice and helpful which made the stay really convenient.

    The elevator was not working properly and it took a long time , it was really slow and anytime we wanted to use it was full which made us use the stairs ...

    Property response:

    Dear Guest, Thank you for taking the time to give your opinion about your stay. We are delighted that our team member provided such attentive service during your stay, making your time with us more pleasant. Your praise for the comfort and cleanliness of our establishment means a lot to us. However, we sincerely apologize for the inconvenience you experienced with the elevator service. Our maintenance team is always available to address such situations promptly. Finally, we are pleased that you enjoyed our prime location in the heart of Berlin, perfectly situated for exploring the city's attractions. We would be pleased to welcome you back again. Kind regards, Your team from greet Berlin Alexanderplatz

    Dear Guest, Thank you for taking the time to give your opinion about your stay. We are delighted that our team member provided such attentive service during your stay, making your time with us more pleasant. Your praise for the comfort a… Show more

    greet Berlin Alexanderplatz
    5 August 2025
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  • James

    Reviewed: 28 July 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Cathy

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Cute hotel, great location

    Quite expensive for what it is

    Property response:

    Dear Cathy, We thank you for taking the time to share your feedback. We are delighted that you found our establishment charming and appreciated our dedicated team members who strive to provide excellent service. However, we understand your concerns regarding the pricing. We continuously aim to deliver value through our thoughtfully designed spaces and personalized service. Finally, we are pleased that you recognized the advantages of our prime position near Alexanderplatz, placing you at the heart of Berlin's vibrant center. We hope to have the pleasure of welcoming you back. All the best. Your team from greet Berlin Alexanderplatz

    Dear Cathy, We thank you for taking the time to share your feedback. We are delighted that you found our establishment charming and appreciated our dedicated team members who strive to provide excellent service. However, we understand… Show more

    greet Berlin Alexanderplatz
    5 August 2025
  • Mark

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
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  • Laura

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    Location was superb, very comfortable, you can go by feet to the must see objects or take a metro, very nice.

    Property response:

    Dear Laura, We appreciate your kind review. We are delighted that you had such a pleasant experience at greet Berlin Alexanderplatz. Your perfect ratings across all aspects truly warm our hearts. The prime position near the city's landmarks makes exploring Berlin effortless, while our dedicated team ensures maximum comfort and satisfaction throughout your stay. The immaculate maintenance of our premises and the excellent value we provide reflect our commitment to sustainable hospitality. We look forward to welcoming you back. Best regards, Your team from greet Berlin Alexanderplatz

    Dear Laura, We appreciate your kind review. We are delighted that you had such a pleasant experience at greet Berlin Alexanderplatz. Your perfect ratings across all aspects truly warm our hearts. The prime position near the city's lan… Show more

    greet Berlin Alexanderplatz
    5 August 2025
  • Levente

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Hotel is in an excellent location, right at Alexandrrplatz. It has modern design, seems relatively new and was overall well cleaned. Staff was friendly and helpful. Rooms are standard sized, but well equipped and the beds are very comfortable.

    We were on the top floor, and the external unit of the AC system was right outside the window on the roof, and was very noisy. The elevator was very slow

    Property response:

    Dear Levente Hun, Thank you for taking the time to give your opinion about your stay. We are delighted that you found our premises meticulously maintained and appreciated the contemporary ambiance of our establishment. Your kind words about our attentive team members and the comfort of your sleeping arrangements mean a lot to us. However, we sincerely regret that some aspects of your stay did not meet your expectations. We understand your concerns about the mechanical sounds and lift performance. Our maintenance team continuously monitors all hotel systems to ensure optimal functionality. Finally, we truly value your recognition of our prime position at Alexanderplatz, placing you at the heart of Berlin's vibrant center. We all hope to welcome you back in the future! Best wishes, Your team from greet Berlin Alexanderplatz

    Dear Levente Hun, Thank you for taking the time to give your opinion about your stay. We are delighted that you found our premises meticulously maintained and appreciated the contemporary ambiance of our establishment. Your kind words ab… Show more

    greet Berlin Alexanderplatz
    5 August 2025
  • Mark

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
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  • Renos

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review

    The bathroom air vent wasn't working properly and there was a bit of smell, also the shower wouldn't drain fast enough. NOT A MAJOR ISSUE, just a small feedback to make the room 10/10 instead of 9.8

    Property response:

    Dear Guest, Thank you for taking the time to share your detailed feedback about your stay. We are delighted that you had such a wonderful experience at greet Berlin Alexanderplatz. Your appreciation of our attentive service team and the excellent value we provide means a great deal to us. The pristine condition of your accommodation also reflects our commitment to maintaining the highest standards. However, we sincerely regret the inconvenience you experienced with the ventilation and drainage systems. Our maintenance team is always available to address such situations promptly. Finally, we truly appreciate your recognition of our prime location in the heart of Berlin, making it convenient to explore the city's attractions. We look forward to welcoming you back for another pleasant stay. Best regards, Your team from greet Berlin Alexanderplatz

    Dear Guest, Thank you for taking the time to share your detailed feedback about your stay. We are delighted that you had such a wonderful experience at greet Berlin Alexanderplatz. Your appreciation of our attentive service team and th… Show more

    greet Berlin Alexanderplatz
    5 August 2025
  • Hedvall

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Good location behind Alexanderplatz

    Better on pictures and description than actually was.

    Property response:

    Dear Hedva, Thank you for taking the time to share your experience with us. We appreciate your recognition of our central position near Alexanderplatz, which places our guests in the heart of Berlin's vibrant atmosphere. However, we sincerely regret that several aspects of your stay did not meet your expectations. Our team strives to maintain high standards across all our services, and we take your feedback seriously. Please know that our staff is always available to address any concerns during your stay. We hope you were able to take advantage of our prime location to explore Berlin's iconic landmarks, including the TV Tower, Museum Island and the charming Nikolai Quarter. We would welcome the opportunity to host you again for an enhanced experience. Best regards, Your team from greet Berlin Alexanderplatz

    Dear Hedva, Thank you for taking the time to share your experience with us. We appreciate your recognition of our central position near Alexanderplatz, which places our guests in the heart of Berlin's vibrant atmosphere. However, we si… Show more

    greet Berlin Alexanderplatz
    5 August 2025
  • Liam

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review
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  • Dragana

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review

    Great location, clean, nice hotel for a short stay.

    The staff were not the most welcoming. Breakfast very basic.

    Property response:

    Dear Dragana, We appreciate you taking the time to share your experience with us. We are delighted that our establishment met your requirements in terms of hygiene standards. However, we regret that certain aspects of your stay did not meet your expectations. Your comments about our team members have been noted, and we want to emphasize that our staff is consistently available to assist guests throughout their stay. Finally, our prime setting near Alexanderplatz serves as an excellent base for exploring Berlin's attractions. We would be pleased to welcome you back for another visit. Best regards, Your team from greet Berlin Alexanderplatz

    Dear Dragana, We appreciate you taking the time to share your experience with us. We are delighted that our establishment met your requirements in terms of hygiene standards. However, we regret that certain aspects of your stay did not… Show more

    greet Berlin Alexanderplatz
    14 July 2025
  • 3.0 Poor
    Saiyidah

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    No housekeeping done until my last night. Almost all the staff were of 0 help and had a defensive attitude instead of trying to be helpful and improve.

    Property response:

    Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry that your stay did not fully meet your expectations. Our team maintains strict protocols regarding room maintenance, and we regret any shortcomings you encountered during your visit. Rest assured that our front desk team is available around the clock to promptly address any concerns and ensure a comfortable stay for our guests. We hope you will give us another opportunity to serve you better in the future. Best regards, Your team from greet Berlin Alexanderplatz

    Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry that your stay did not fully meet your expectations. Our team maintains strict protocols regarding room maintenance, and we regret any shortcom… Show more

    greet Berlin Alexanderplatz
    14 July 2025
  • Michael

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Tin1v1

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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