Closed restaurant and bar in the hotel, modest breakfast.

Very good location of the hotel in the city centre. Large and comfortable rooms.

Stayed in August 2025

No microwave (hardly any German hotels have them as I think they believe them harmful or dangerous). Parking an issue and expensive even though easy and across the street.

Central location, friendly staff who spoke English and upscale furnishings.

Stayed in May 2025

One of the waitress at the lobby is very rude. Stayed there for 5 days. No room cleaning from day 4. Out of 5 meats served in the breakfast halal was only one. No amenities in the room. One water bottle for 5 days.

Location

Stayed in February 2025

Some skin lotion in the bathroom would be appreciated.

The room was comfortable enough, the breakfast was good as one would expect from such place but the real strong point of this hotel is the place, right next to the cathedral and Petersberg. The hotel foyer is very nice.

Stayed in January 2025

Very near from the Christmas market in Erfurt. Just a few minites walk.

Stayed in December 2024

Restaurant didn't open until 6pm.

Modern clean hotel. Excellent location, friendly staff.

Stayed in December 2024

Ordered chicken wings at the bar and in the restaurant was limited occupied: (< 10 persons inside and 6 outside) (having 3 persons personnel at the bar and 1? in the kitchen). It took 45 minutes to prepare this appetizer (19:30 till 20:15 u)!

Friendly personnel with fast and adequate service. Good and varied breakfast.

Stayed in September 2024

The restaurant was only open during breakfast ! NO LUNCH offered; only Bar in the evening; it was not what I call a “Full Service” hotel !!!

Stayed in August 2024

Individual shampoo and condition rather than all in one products and a more modern hair dryer would be great. Available teas, coffees could be more and with better choice.

Great location, helpful staff, comfortable rooms, easy access to rooms and rooms close together was very good

Stayed in July 2024

Didn’t have a long enough stay

Been before a few times and always enjoyed the welcome, comfort and stay

Stayed in July 2024

I did not like the artworks displayed either in my room or in the corridor. I would have preferred something more figurative and definitely more colourful. It seemed a bit rude to say - you have a bottle of water and if you want anything else you have to pay for it and go downstairs into the lobby! Also, I would have liked a kettle, I had some sachets of herbal tea needing hot water and none was available.

Very quiet. Glad to have a bottle of water. Restaurant was excellent and staff very pleasant. Staff great all round.

Stayed in December 2023

Parking costs extra per night. Gym use is charged. WiFi kept cutting out.

Spacious rooms, great central location, ample parking. Beautiful atrium. Little onsite shop sells basics. Small gym and spa onsite.

Stayed in December 2023

Bar and restaurant were closed, unfortunately.

Stayed in December 2023

Minor feedback to improve. Inconvenient not having kettle and coffee making facilities in the room. The coffee making facility was at the lobby though. Why not offering such facilities upon check in as a choice for international traveller.

Room qas excellent and spacious. The staff was so professional and attended to needs in making our stay comfortable.

Stayed in September 2023

The huge glass atrium gets very hot in summer. Our room only had a window onto the atrium, and with rooms opposite, the net curtains had to be closed all the time. This meant little natural light, so not a nice room to spend time in.

Good location, pleasant and efficient. Reception staff were very friendly, one twice made dinner reservations at local restaurants for us . We liked the glass lift. Secure parking for the car.

Stayed in August 2023

Location and clean

Stayed in August 2023

If I were to be picky, especially that it is a 4 star hotel. The towels should have been already replaced with new ones. They were somewhat greyish and torn in some places. Some elements in the bathroom could use some scrub (there was a little bit of scale on the shower head, anti-slip strips in the bath tub were darker instead of white) nonetheless overall the bathroom was clean. And I'm not sure about the detergent used to wash the sheets and the towels. I could see that they were clean but the smell was funny - not fresh. Either the hotel uses unscented detergent for the laundry or stores the sheets and towels in a place where they loose the fresh scent.

Excelent location: walking distance to the most important sites. Excellent breakfast - although initially the price leaves you somewhat speachless but I believe it is worth the money. The room was clean and comfortable. The staff despite the opinions I read, was really nice and attentive; especially in the bar - we were quickly offered the menu and then during sipping our drinks, offered complimentary snack. Restaurant open till 10 p.m. and the bar till 1 a.m. The parking may seem somewhat expensive especially that there is a cheaper parking just opposite the hotel, but for 1 night it was more convenient to use the hotel parking and we could leave the car there during our site seeing after check-out within the same charge. I was actually surprised about the overall rating below 8 because for me it is a solid 9. Some reviews complained about the deco but the hotel was builit in the 90s and everything is in a very good shape. Anyways I was positively surprised. I would definately stay there again.

Stayed in July 2023

The room was a little warm. It's possible we just didn't figure out how to use the temperature control.

Breakfast was outstanding, staff was friendly, and the room was clean and comfortable.

Stayed in June 2023

Friendly Staff at check-in. Breakfast buffet was well organized with many options. Food was delicious. Air-conditioned room was spacious, clean and quiet. TV was a little small. Great location behind the Dom and next to Erfurt Zitadelle. Tram stop across from Hotel. 10 min Tram ride from main Train Station. Overall we can recommend this hotel.

Stayed in June 2023

We would have loved a water boiler/kettle with coffee and tea in the room

Stayed in May 2023

wonderful breakfast!!!

Stayed in May 2023

Wellness opening hours restricted, extra cost for hotel guests

friendly staff, comfortable room

Stayed in February 2023

Hotel is dated, rooms need an update.

Good location close to the main square.

Stayed in December 2022

the room facilities are outdated and worn out

location

Stayed in December 2022