Reviews of Golden Tulip Kassel Hotel Reiss This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

no hotel amenities. For a hotel of this level, should be offered

Clean, comfortable, quiet room. Great location. Staff was extremely helpful. Breakfast was great. The variety was amazing. The elevators were a little creaky and small. But they worked.

Staff did not understand English. We were able to figure things out.

It was centrally located near the train station and center of town. Restaurants, coffee shops, stores are all within an easy walking distance. It was clean throughout and the room was comfortable. It’s an older hotel with a unique history and the free parking behind the hotel was an added bonus. The breakfast sections were tasty & plentiful & free coffee is available in the lobby.

It could use a bit of updating but otherwise it’s fine.

Comfortable, Clean, friendly.

Everything

Nothing

Two years ago we stayed in Kassel during the Summer with no air conditioning, and it ruined our holiday, so air conditioning was essential. However, there are so few places to book with air conditioning. We can happily say that despite the weather hitting 30 degrees during our stay, we were nice and cool and could sleep well, including our son (who get's night terrors if he gets hot). I used the sauna 3 of the 5 nights we stayed, and loved it. I've stayed in lots of hotels with saunas and they always seem to close early, or only open during seasonal months, or are busy /booked, or are broken. In this hotel, you pay 10 euros for 2 hours and I prefer to pay the money for the sauna. (1) The sauna is private, so it is only you in there, so you can relax. (2) You can book the sauna ANYTIME! So when you have children and have to wait for them to sleep, you can still go and have a sauna because it is always available. (3) There is a shower in there, spare towels, bottled water, loungers, so if you need some quiet time, it's a great option to have. (4) If the sauna is 'free' then everyone uses it, and you cannot book it. During my stay I had no problem booking it and it was always available when I needed to. (5) There is no such thing as a 'free' sauna. If the hotel added the price of the sauna into the services, this is unfair for people who do not wish to use it. Much better not to add it into the price, and then let those guests pay if they want to use it, I never used the gym room, but I looked inside and it had all the essential machines I like: running machine, step up machine, rowing machine, cycling machine. It was also available to use 24 hours. We never had breakfast in the hotel as we were visiting family in Kassel, and ate breakfast with family, so cannot comment on the breakfast. For a 4 star hotel, there was everything you expect: dressing gown, slippers, fruit and sweet on the counter, daily room service.

Maybe offer still water in the rooms rather than sparkling?

It’s just across the Kassel Bhf so very easy to get there without carrying the luggage too far. The room is relatively larger than in most other hotels . It’s clean and very functional. The staff was helpful.

There was no hair dryer in our room.

Easy to find and good parking facilities

I booked this hotel specifically for the air conditioning, as the weather was extremely hot during my stay. Unfortunately, the AC in the rooms was significantly weaker than in the lobby and common areas. The first night was uncomfortably hot and damp, making it nearly impossible to sleep. Although I was upgraded on the second night, the new room was still too warm to be truly comfortable. The hotel itself was clean and well-located, but if you're booking during a heatwave, be aware that the in-room cooling may not meet expectations.

AC not working.

Destination

Parking area is very bad

Plenty of parking spaces.

The air conditioning didn’t work. We had the window open all night ( which didn’t help much). Due to location we were unable to rest after a long travel. There is a police station nearby and the sirens were going off pretty often.

The air conditioning was extremely noisy and didn't cool properly.

Our motorbikes were safely stored away. The hotel was easy to get to, it was clean, breakfast was good

The parking surface for motorbikes was not easy