There is a width restriction on the bridge near the hotel so we had to drive our van on a 20km detour to approach the hotel from a different direction. Not the hotels fault, so does not effect how I feel about our lovely stay. I would have given 10/10 if the hotel had aircon.

Stunning building. Fantastic breakfast. Lovely staff (especially the waiter at breakfast)

Stayed in August 2025

We stayed for one night; the room was clean, the staff were friendly, and it was super quiet.

Stayed in August 2025

A lovely hotel with first class staff and food. Hospitality at its finest and excellent value for money.

Stayed in August 2025

Not every member of the front desk staff was pleasant...

Nice location, historic castle and nicely furnished rooms.

Stayed in August 2025

One of the two rooms allocated was considerably less spacious than the other.

Charming accommodation in a beautiful setting. Good breakfast selection, including glutenfree and lactofree options. Rooms supplied with fans quiet enough to be left on at night. Plentiful parking. Town with restaurants within easy walking distance.

Stayed in July 2025

I don't need an elevator, but it can be problematic for people with disabilities. The only small elevator is used for transporting luggage.

The room was spacious, clean, and with a nice view of the river. The large breakfast room is a beautiful place to enjoy their excellent breakfast. The property features many lovely places indoor and outdoor to relax. Great proximity to the Villeroy & Boch museum and outlets.

Stayed in July 2025

Nothing

Castle

Stayed in July 2025

We have chosen the hotel for a one night stay in the city of Villeroy & Boch. The castle is romantic, charming with great surroundings. We loved our room. Even if it was hot, the room was equipped with a classic ventilator that helped us circulate the air. The bathroom looked amazing (not the one with bathtub), quality materials and very clean. We ate dinner in the restaurant and the food was very good.

Stayed in June 2025

No air conditioning but we knew this when we booked.

This hotel is stunning and in keeping with the spirit of the building. The bedroom was spacious, clean with a large comfortable bed. Breakfast offered a varied selection and beautifully laid out with Villeroy and Boch tableware.

Stayed in June 2025

We loved it suited us to the group, opulence and grandeur of an old historic building, but so relaxed and welcoming. The room and en-suite were spacious, the set out was quirky but what do you expect when putting modern things in an old building. There is no lift for ‘people’ but a small one for your bags. There was no air con in the room (but we knew that when we booked it) and there happed to be a a heatwave, so it was a ‘tad’ warm overnight, we had the window open for some air and ended up chasing bats out the room each night 😵‍💫, something to remember the place by. The breakfast was plentiful and there was an endless supply of coffee. We had the evening meal on the first night and can say the quality was great. Overall it’s not cheap, but I think the price is set right for the quality and experience of the historic grader. And the dog came too …….. he was made welcome and the grounds were excellent for a walk around early morning before the heat set in. We had our meals outside and he sat under the table. As it’s wooden floors he did do a bit of skating round but nothing more than he does at home, however a dog not used to it may be a bit spooked.

Stayed in June 2025

The deluxe room was not quite in the same league as the deluxe room we had previously, more like a standard room charged at deluxe rate!

Great Breakfast

Stayed in June 2025

Nothing

Location/age/style

Stayed in June 2025

Indicación to get the Keys sunday evening written without a map.or picture .

Building, Decoration and breakfats .

Stayed in June 2025

No elevator except a tiny one for baggage only. Totally not accessible for disabled people. Not enough receptacles in the room for using or recharging electric devices. Plumbing backed up and drained slowly. Only a single set meal in the restaurant at dinner.

Check in was smooth and efficient and friendly. The hotel has wonderful early 20th century building features and interior decor, as long as you like Villeroy and Boch design. (The company owns the hotel.) Rooms are large and furnished with period style. No room numbers: each room is named after a Villeroy and Boch porcelain dish pattern. The hotel is set in a large park with expansive lawns, trees, even water ponds and fountains. And plenty of free parking.

Stayed in May 2025

The bedrooms and bed linens do not quite match what the ensuite bathrooms' level of comfort and shine bring to the stay.

The location is stunning, the breakfast service and settings are breathtaking, the bathroom facilities in the suites are sparkling and very up-to-date. The beautiful wood floors are creaky and that's actually delightful. The main areas of dining are wonderfully bright and the marble throughout lends to the stateliness of the schloss.

Stayed in April 2025

not much choice for breakfast

very nice building and great location. nice atmosphere

Stayed in January 2025

The disco near the location was to loud but it was saturday so...:-)

It's a perfect location

Stayed in December 2024

Not a hotel . An experience . A journey to the past . Incredible breakfast like being invited by a royal family . The price is so low , like a gift from the owners .

Stayed in November 2024

All good

We always stay at the hotel on our way to Switzerland, it is first class

Stayed in November 2024

Location service

Stayed in October 2024

Fantastic environment. Old construction but well maintained. Good balance between old and new. Room was large (we had the deluxe version ) and very clean. Nice and spacious bathroom, with Villeroy & Boch equipment. Of course. Breakfast was very generous and provided many options. Breakfast rooms (yes, more than one) were superbly decorated and featured V&B plates, cups, etc. Definitely classy. Staff was impeccable, helpful, and spoke other languages besides German. For us, the price point was higher than most of our other nights, however we fully appreciated every moment we spent there. Highly recommended. Memorable. Thank you!

Stayed in October 2024

The reception is strange in that the door is locked on arrival, which is diconcerting on your first visit, but don't let this put you off.

Parking is excellent, china first class, food jus right and rooms beautifully appointed.

Stayed in August 2024

Nice hotel in a castle with an interesting history.

Stayed in July 2024

No air conditioning in July, it was really hot, we opened the windows and a vat entered our room! We had to spend an hour at midnight trying to chase it! We were in a spooky film.

The building and its garden, stunning!

Stayed in July 2024