Communication in English with the staff wasn’t easy. Some of them simply didn’t speak english.

Amazing views from the room.

Stayed in September 2025

Sound proofing wasn’t very good.

Large hotel complex. Nice views.

Stayed in June 2025

Only downside, I would say it was not having a kettle and a microwave in the room. Since we had a 2 years old, I had to constantly has the staff at the restaurant to warm the milk or heat the food. (But it was not a problem as staff were really polite)

Breakfast had varieties. Rooms were cozy and big. location was also really good, friendly staff.

Stayed in August 2025

We saw other guests being offered luggage transfer to their room which wasn't offered to us. We were a family with many bags, so this would have been appreciated had it been offered. There was a fridge in our room but no kettle.

The hotel caters really well for families. The garden area with a playground next to the restaurant was a real bonus. The setting is beautiful, however be prepared to carry your luggage uphill from your car. The pool was lovely but it was disappointing to have to pay for tennis courts as an extra charge. Breakfast was brilliant with loads of choice. There are also a couple of electric chargers in the car park which was extremely handy for us.

Stayed in August 2025

No air conditioning in the room in a hot summer. Small dislike for the fact that we could not buy some products exposed as the door to access them would not open/key malfunction.

Welcoming and helping staff (all of them), very good food, good location, spacious room with everything you need, clean, pool water was warm and clean. I wish we could stay more.

Stayed in August 2025

It was very good. It could be good to have a kitchen in the place.

Stayed in June 2025

No one come to clean and check, even we hang a sign to make clean my room, no toilet paper for us We stay for 3 nights The maid never comes😟😟

location and facilities very worth to stay good gyms, swimming pool 😊

Stayed in July 2025

Close kitchen in the apartment , if you went kitchen pay extra charge 30 € every night !! Why!??

Locations

Stayed in July 2025

That check-in time is only at 16:30 and we didn´t even get our room until at 17:00 with little information or updating from the reception. Hotel seems a little bit worn out.

It´s a nice hotel with good breakfast and spa, swimpool and sauna area. Also it´s good to be little bit outside downtown area.

Stayed in July 2025

Rooms are old so getting a little bit tired/worn. Could use an upgrade.

Very kid friendly, with a indoor playroom and outside playground. Large rooms. Courtyard beergarden.

Stayed in July 2025

Room was great and only one issue was absence of air-conditioning. Middle of June was unexpectedly hot in Garmisch, so at the end of the day it was not comfortable in the room. The rest was great, meals, beds, staff, spa area

Stayed in June 2025

An addition of having laundry would be great

Great breakfast menu. Excellent location. It was clean and well planned room layout

Stayed in July 2025

Less staff at reception. Lack of clear information for added services

The kids club , breakfast area

Stayed in July 2025

I cannot recommend due to several significant drawbacks that made the experience frustrating and uncomfortable. 1 - Uncomfortable Layout and Inconvenient Design One of the biggest issues with the hotel is its overall layout. The complex consists of multiple small buildings spread across a hilly area, making it feel more like a maze than a coherent hotel. For basic amenities like breakfast or the swimming pool, you’re forced to go outside - navigating up and down uneven paths and stairs. Getting to breakfast in the morning requires leaving your building entirely, and reaching the pool is even worse. The swimming pool is located in a completely separate building. You can either take a long underground corridor that feels like a labyrinth, or walk outside for 10 minutes - which is far from ideal if you just want a quick dip and return to your room. In both cases, it’s a hassle, especially with children or in bad weather. 2 - Severely Outdated Rooms While the rooms were spacious - especially helpful for our family with three kids and a dog - the interior left much to be desired. It was clear that the rooms had not been renovated in decades. The furniture, decor, and bathroom fixtures were all outdated and tired-looking. Everything was clean, but the worn-out condition of the amenities made it feel uncomfortable and definitely not worth the price. For what we paid, I would have expected a more modern and welcoming environment.

To be fair, there were two aspects of the hotel that stood out in a positive way: 1 - Room Size: The apartment-style room was spacious with three separate sleeping areas and two toilets - very convenient for a large family. 2 - Breakfast: The breakfast was genuinely good with a nice variety of options and decent quality food.

Stayed in June 2025

Excellent facilities. We arrived at the property a little earlier than check-in time. Even though we couldn't get the room early, the hotel had all the facilities needed like showers, changing rooms, locker rooms etc. While booking it shows only one room, but actually it had 2 rooms, living room and a bedroom. The property has all the things you can need. The location is also good, there's a bus stop very close to the hotel.

Stayed in June 2025

The room was hot with no fan.

Great location, great breakfast, and very wonderful staff.

Stayed in June 2025

We didn't really like that the parking cost €15.

My first impression was like stepping into the 1980s — it instantly reminded me of the movie Dirty Dancing. The atmosphere was warm and nostalgic. It's a very child-friendly and welcoming place. I especially loved that you can grab a beer and relax right next to the playground. 😊

Stayed in June 2025

Not centrally located. Rooms are very far from the reception area, no HK staff in evening.

Large rooms, very spacious for families. Great play indoor and outdoor play area for children. Helpful and friendly staff. Wide breakfast spread.

Stayed in May 2025

Dog not allowed in restaurant Old fashioned

Dog allowed in hotel Friendly staff Very spacious accommodation

Stayed in May 2025

I think it's time to do a little renovations. The bathrooms especially. The doors barely miss the toilet when opening, and the showers are very dated.

Location, it's beautiful.

Stayed in April 2025

Distance to the rooms.

Breakfast , Big Rooms

Stayed in April 2025

Location a bit far from city centre.

Almost everything.

Stayed in May 2025

Property is kind of old, can make out from furniture and the carpet 14”/16” TV No refrigerator, can be challenging during peak summer No coffee machine in the room Sofa bed not so comfortable ( compared to standard of Novotel, Mercure’)

Excellent facilities( pool, sauna, children’s play area, huge open garden, ample car parking space) Great ambience Huge rooms( compared to standard rooms ) Amazing breakfast ( variety and taste ) Clean beds and linen Note : Can’t tell if the property is accessible via public transport.

Stayed in May 2025

Room access was difficult No luggage support. Fitness room opening time is not convenient 10 to 18. Coffee bar was not provided. Car parking is not available.

Location Breakfast

Stayed in April 2025