Dragonerstall 11, Hamburg City Center (New Town), 20355 Hamburg, Germany
#21 of 366 hotels in Hamburg
Guests' ChoiceBased on 52 hotel reviews
9.0Cleanliness
9.4
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.7
Value for money
9.2
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: July 29, 2025
Sara
Singaporenothing that I can think of:) my stay from start to finish was perfect in every way!
My stay at Frauenhotel Hanseatin exceeded my expectations in every way - my room was exceptionally clean and beautifully furnished with very thoughtful touches (bedroom slippers, hairdryer, welcome chocolates and make-up mirror, just to name a few). The bed was very comfortable and I loved that my attic room had a little ceiling window looking up into the night sky:) Linda, Gudrun and Anja were warm, hospitable and welcoming - I really appreciated how Linda kindly offered to carry my luggage with me up the flight of stairs to my room upon check in. Breakfast in the saloon (that looked out to a little garden) every morning was lovely - complete with a variety of cheeses, ham, cereals, breads, spreads and coffee made fresh/to-order:) Even the shared bathroom (between my room and 2 others, but there was only one another during my stay) was consistently clean! In addition, the fact that the hotel was exclusively for women made it feel very special and like a safe haven:) The little touches in the reception/entrance area - the paintings on the walls, the photographs telling its history through the years and even the complimentary coffee and tea sachets. I'll definitely choose to stay again if I come back to visit Hamburg, and I highly recommend this gem to other female solo travellers/couples/family/friends!
Stayed in July 2025
Reviewed: June 19, 2025
Shirley
AustraliaNothing to change on this trip.
Very welcoming reception and thoughtful touches like magnifying mirror in bathroom. Fresh, simply furnished, well appointed room with window that could be opened for fresh air. Location very close to a U station for easy transport around Hamburg.
Stayed in June 2025
Reviewed: March 15, 2025
Sandra
SwitzerlandWonderful rooms, a great self service mini and snack counter in the foyer and friendly staff that make you want to stay longer. The breakfast buffet has many organic treats and healthy foods, the location is exceptional as you can walk almost everywhere in the city. It felt special and comfortable to be in a female only hostel. I would always choose to come back and recommend the hotel.
Stayed in February 2025
Reviewed: December 22, 2024
Michaela
United KingdomThe hotel is in a central location in walking distance to major sights and with excellent public transport links. Staff at the hotel were very friendly, welcoming and helpful. The rooms are very clean and well equipped. The breakfast was fantastic with a wide range of organic food and drinks. I'd very happily stay at the hotel again!
Stayed in December 2024
Reviewed: October 29, 2024
Tzu-chin
TaiwanNo elevator
Good location, clean and safe. Good breakfast.
Stayed in October 2024
Reviewed: August 5, 2024
Polly
United KingdomReally hardly anything! It would have been nice to have had a lift, as I had a ridiculously heavy suitcase, but fully understand that in a historical building you can't have one - and the location and character were more important to me. Also, it would have been good to have had longer hanging space for dresses - especially given it's a women's hotel. But really, these are very tiny points! :-)
This hotel was an amazing find. First, the location is superb. I walked to all the main Hamburg sights from the hotel. Second - the breakfasts are wonderful and extremely reasonable - so much more so than in most other hotels. 9.50 Euros for as much as you can eat and drink, and you eat in a lovely room that goes out onto a pretty courtyard garden (you can eat in the garden if you want). Quiet classical music and newspapers - a wonderful touch - make it such a pleasant, civilised place to be. No rushing. It's like another world. Thirdly, the hotel is in a lovely historical building so has character, unlike most of the hotels I looked at in Hamburg. Fourthly, I had a room at the back and it was so wonderfully peaceful. I slept so well there (you can also open all the windows and have fresh air, which is so rare in modern hotels!) The staff were all so nice too. Just the right balance of being friendly without intruding on privacy. Finally, being British and liking my morning tea, I also really appreciated having a kettle in the room - that is not always the case in German hotels. I loved this place and would definitely return and recommend it unreservedly if you like a place with character.
Stayed in July 2024
Reviewed: July 27, 2024
Cynthia
United KingdomStreet outside was somewhat noisy, but we live in a quiet village, so aren't used to it. Also, I wish hotels didn't waste the planet's resources giving out free slippers!
Nice place, good shower, friendly staff. Very handy map of Hamburg provided.
Stayed in July 2024
Reviewed: July 19, 2024
Sarah
GermanyThe location is fantastic, close to everywhere. And the pkant und Blumen is nearby. The staff were also very friendly and also quick response!
Stayed in July 2024
Reviewed: June 30, 2024
Katrina
AustraliaBe prepared for the no elevator, I had not read this, luckily I could carry my bag but I know not everyone would be able to.
Stayed in June 2024
Reviewed: June 23, 2024
Annemie
South AfricaLook into stronger wifi signal in the rooms.
The Hotel was super clean, well situated, safe and very quiet at night, good location. Close to any public transport. The host was very friendly and all was well organized. My phone connected to wifi easily, my notebook did not in the room but that was not an issue for me. I did not mention it to the hotel staff as my stay was short. I will definitely stay there again, recommended.
Stayed in June 2024
Reviewed: June 18, 2024
Kerli
EstoniaThe mindset was a bit funny and weird. If I asked to leave my bag after check out and they said I can leave it in the hall. Whick would have been fine, but my work laptop was in the bag. So I asked if there is more secure place for it, I got replied that I wouldn’t worry as only females are in this hotel! Like women don’t steal? :)
It was clean, quiet and good location near expo hall.
Stayed in May 2024
Reviewed: May 24, 2024
Seioh
JapanIt was clean.
Stayed in May 2024
Reviewed: May 6, 2024
Jane
SwedenCharacterful property, bedroom, breakfast room and garden all charming. Approximately 25 minutes walk to railway station. 10 minutes to botanic gardens and 15 to shopping area.
Stayed in May 2024
Reviewed: December 11, 2023
Rebecca
United KingdomNothing I didn't like but note to others who are less fit or mobile - my room was on the third floor and the staircase was a little uneven, so if you'd struggle with that, book an en suite room as they appeared to be on the lower floors, as I said, I'm reasonably fit so wasn't an issue for me.
Quite close to town, the room was comfortable, breakfast was really nice and good value and the staff were lovely. Easy to control temperature of room, and a handy map of the town was provided. The shower was lovely and hot, as was the water in the rooms. Room also came with a kettle which was useful for cups of tea and snacks
Stayed in December 2023
Reviewed: September 11, 2023
Carol
United KingdomNothing, I could complain of the stairs, right at the top,but it was good exercise. So nothing to dislike.
Lovely cosy comfy room, nice touches like the slippers, makes it a bit more like home. Felt very welcome, had breakfast one of the mornings, lovely selection enjoyed it, (too early leaving on the second morning. ) very clean!
Stayed in September 2023
Reviewed: September 8, 2023
Monika
LithuaniaGreat value for money. Very convenient location, hospitable hosts, good breakfast.
Stayed in September 2023
Reviewed: September 3, 2023
Jenny
New ZealandGreat location, only 10min walk to Rathaus (centre) Staff very helpful and friendly Bike left indoors Room large with lovely seated area and facing back garden so very quiet Good breakfast, well worth €9 Really good shower
Stayed in September 2023
Reviewed: August 27, 2023
Katja
GermanyVery friendly staff and personal service. Very good breakfast all with biological products. Free Tee and water, etc.
Stayed in August 2023
Reviewed: August 21, 2023
Marion
United KingdomNothing - all was good
Nice compact room with lots of little comfortable touches such as tissues, kettle, shoe horn (and tea bags in reception) and in a lovely old building. All very clean including the shared toilet/ bathroom and the bed was comfortable. I left early so didn't get breakfast. Friendly reception staff and would certainly stay here again.
Stayed in August 2023
Reviewed: August 4, 2023
Daria
RomaniaThe room had only a small window, but I think it was just my room s case. Any other seem fine.
The location - perfect, very central Everything clean and stuff exceptional
Stayed in July 2023
Reviewed: August 1, 2023
Gaia
United KingdomThe staff! And the room had loads of little thing to make it more comfortable, like slippers a radio, a fan, cup and kettle for tea etc
Stayed in August 2023
Reviewed: July 31, 2023
Nicola
United KingdomVery friendly and welcoming. Lots of welcoming touches and provided for everything I needed. Great breakfast and relaxing space. Lots of ambience.
Stayed in July 2023
Reviewed: June 19, 2023
純淳
TaiwanNothing should be improved!
Everything is perfect! Excellent view for breakfast and adorable accommodations. Best and very safe for female!
Stayed in June 2023
Reviewed: June 6, 2023
Melany
PolandGreat location – just a few steps from the exceptional park Planten un Blomen, very kind and helpful owner, cozy rooms which contain all one might need, clean bathroom, and the most important – delicious sweets in the jar near the entrance :) For the price you get, it's a 100% win-win!
Stayed in June 2023
Showing 1 - 25
Brisbane, Australia
Xi'an, China
Krabi, Thailand
Sunnyside, US
New Plymouth, New Zealand
Pefki, Greece
Fondachello, Italy
Les Houches, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content