Reviews of Holiday Inn Express Cologne Muelheim by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Tiefentalstraße 72, Mülheim, 51063 Cologne, Germany

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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation,very clean
Dear Recai, we are delighted to hear that you enjoyed your stay at the Holiday Inn Express - Cologne Mülheim and appreciate the cleanliness and location of our hotel. Your positive review motivates us to continuously improve our service. Best regards Stas Bestvater Cluster General Manager
Dear Recai, we are delighted to hear that you enjoyed your stay at the Holiday Inn Express - Cologne Mülheim and appreciate the cleanliness and location of our hotel. Your positive review motivates us to continuously improve our service.… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent service
Dear Devi, we are delighted that you rated our service as excellent. Such positive feedback motivates our entire team. We always strive to ensure that our guests have a pleasant stay and are delighted that we were able to meet your expectations. We hope to welcome you back to the Holiday Inn Express - Cologne Mülheim soon. Kind regards Stas Bestvater Cluster General Manager
Dear Devi, we are delighted that you rated our service as excellent. Such positive feedback motivates our entire team. We always strive to ensure that our guests have a pleasant stay and are delighted that we were able to meet your expectat… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNice
Good
Dear guest, we are happy to hear that you enjoyed your stay with us at the Holiday Inn Express - Cologne Mülheim and found the hotel to be attractive and well-appointed. Your positive review is a great endorsement for our team and encourages us to continue to do our best. We look forward to your next visit. Best regards Stas Bestvater Cluster General Manager
Dear guest, we are happy to hear that you enjoyed your stay with us at the Holiday Inn Express - Cologne Mülheim and found the hotel to be attractive and well-appointed. Your positive review is a great endorsement for our team and encourage… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery very good breakfast
All good
we are happy to hear that you enjoyed our breakfast and pleasant accommodation. It is always our goal to make your stay as enjoyable as possible. We are very pleased that our breakfast was to your taste. It is also nice to hear that you enjoyed the proximity to Turkish restaurants. This is indeed a popular aspect of our location. We hope to welcome you back to the Holiday Inn Express - Cologne Mülheim soon! Best regards Stas Bestvater Cluster General Manager
we are happy to hear that you enjoyed our breakfast and pleasant accommodation. It is always our goal to make your stay as enjoyable as possible. We are very pleased that our breakfast was to your taste. It is also nice to hear that you en… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe hotel is very close to the highway, exactly what I need on my way home to London. The hotel is nice and clean and the staff polite and welcoming. The breakfast was basic, the food variety very simple but everything was fresh.
There is no restaurant for dinner and no gym.
Dear Aleksander, we are happy to hear that you had a pleasant stay at the Holiday Inn Express - Cologne Mülheim and that you appreciated our location and the cleanliness of the hotel. We are proud to have a polite and friendly team who always strive to make our guests' stay as pleasant as possible. Your feedback on the breakfast is important to us. Although our selection is limited, we place great importance on offering fresh products. We understand that you missed having a restaurant and a fitness center. Our main focus is on providing our guests with comfortable and relaxing accommodations. We hope to welcome you back soon. Best regards Stas Bestvater Cluster General Manager
Dear Aleksander, we are happy to hear that you had a pleasant stay at the Holiday Inn Express - Cologne Mülheim and that you appreciated our location and the cleanliness of the hotel. We are proud to have a polite and friendly team who alwa… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNice breakfast and good connection to city center just a few blocks walking distance from tram station
Paying for parking this far out of the city and next to free parking at McDonald’s is just weird. Especially as the car is on a non barred terrain with no extra security. Next day it was full of cars and I doubt that everyone paid as nobody seem to check with registration or license plate.
Dear Marald, we are delighted that you enjoyed your stay with us and appreciated the good connections to the city center and our breakfast. We have taken note of your comments regarding the parking situation. It is our goal to offer all guests safe and convenient parking. We are therefore pleased to offer parking spaces at all our locations. We hope to welcome you back to the Holiday Inn Express - Cologne Mülheim soon. Best regards Stas Bestvater Cluster General Manager
Dear Marald, we are delighted that you enjoyed your stay with us and appreciated the good connections to the city center and our breakfast. We have taken note of your comments regarding the parking situation. It is our goal to offer all g… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewWe arrived at 11:00 pm and the staff named Cater was very accommodating and helpful. We were tired from our trip to Milan and because of the traffic, Cater welcomed us with a smile. Friendly staff, clean facilities, breakfast was good and organized. What I like most especially our kids was the pancake that can be mad by a machine and you just simply press it then voila warm pancakes available in a minute.
Nothing for me but when my husband used the bathroom sink to shave the water doesn't go down. He called for someone to fix it and it was good but the next day it was still the same. Otherwise, still the hotel did a good job. For a place to stay for 2 nights it's highly recommended.
Dear Charlene, we are delighted that you enjoyed your stay with us and that you particularly praised our friendly staff and our breakfast selection. It is wonderful to hear that our pancake machine made a lasting impression on your children. However, we regret the inconvenience caused by the problem with the sink. We take such issues very seriously and are always working to ensure that our guests have the best possible stay. We hope to welcome you back soon to the Holiday Inn Express - Cologne Mülheim and thank you for your recommendation. Kind regards Stas Bestvater Cluster General Manager
Dear Charlene, we are delighted that you enjoyed your stay with us and that you particularly praised our friendly staff and our breakfast selection. It is wonderful to hear that our pancake machine made a lasting impression on your childre… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery good 👍
N/a
Dear Simona, we are delighted that you enjoyed your stay at the Holiday Inn Express - Cologne Mülheim and gave us a rating of 9/10. Your positive feedback motivates us to always provide our guests with the best service. We hope to welcome you back soon. Kind regards Stas Bestvater Cluster General Manager
Dear Simona, we are delighted that you enjoyed your stay at the Holiday Inn Express - Cologne Mülheim and gave us a rating of 9/10. Your positive feedback motivates us to always provide our guests with the best service. We hope to wel… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewSimon was so helpful! Breakfast crew were really the top notch crew!
Nothing
Dear Jane, we are happy to receive your review! It is wonderful to hear that Simon and our breakfast team helped to make your stay with us a special experience. We always strive to provide our guests with first-class service and appreciate your recognition. We look forward to welcoming you back to the Holiday Inn Express - Cologne Mülheim soon. Best regards Stas Bestvater Cluster General Manager
Dear Jane, we are happy to receive your review! It is wonderful to hear that Simon and our breakfast team helped to make your stay with us a special experience. We always strive to provide our guests with first-class service and appreci… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewEverything was good, the room is perfect and clean and the breakfast was good 👍🏻☺️
Dear Fatima, we are delighted that you enjoyed your stay at our Holiday Inn Express - Cologne Mülheim. It is always wonderful to hear that our guests appreciate both our clean rooms and our breakfast. We hope to welcome you back soon. Kind regards Stas Bestvater Cluster General Manager
Dear Fatima, we are delighted that you enjoyed your stay at our Holiday Inn Express - Cologne Mülheim. It is always wonderful to hear that our guests appreciate both our clean rooms and our breakfast. We hope to welcome you back soon. Ki… Show more